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The Westin Baltimore Washington Airport - BWI

696 reviews
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Traveller (127)
Room & Suite (45)
Dining (9)
Overview
  • Excellent45%
  • Very good31%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
“heavenly bed”(16 reviews)
“front desk”(112 reviews)
“room service”(29 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4.0 Star Hotel
All hotel details
Offers from The Westin Baltimore Washington Airport - BWI
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (696)Write a Review
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90
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All reviewsheavenly bedfront deskroom serviceclub floorstarbucks coffeeinner harbornice amenitiesbusiness travelervery nice hotelbreakfast buffetrestaurant staffworkout roomthe executive loungecamden yardscrab cakeslate checkfitness center
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1 - 5 of 687 reviews
Reviewed 1 week ago

I was there for a seminar and the staff took great care of all of us! I have been traveling over the world and I can tell that the service was 1st class! Special mention to Mr Jhon Campbell, Mrs Louda and Mrs Dawn (...More

Thank RalphA509
Response from Keith , Manager at The Westin Baltimore Washington Airport - BWIResponded 4 days ago

Dear RalphA509- WOW thank you for the title "World class customer service" and 5 star review. This feedback about the staff and the service that was provided means a lot. We are so honored to have that impact as 1st class when you are a...More

Hotel's Favourite
Reviewed 19 November 2017

our fist time at a Westin, and if all are like this i'll be searching their name at top of list, modern classy hotel, w/bar restaurant.. the room was very clean modern nice shower with attachement our room was just avg but had a nice...More

Thank DeeMD215
Response from Keith , Assistant General Manager at The Westin Baltimore Washington Airport - BWIResponded 29 November 2017

Dear DeeMD215- Thank you for the following review and the service that John was able to provide. John is a true asset to the hotel and the company. He leads the team as the Front Office Manager and the service provided always have the guest...More

Reviewed 2 weeks ago

Spent one evening at the hotel and found it met all of my expectations for a quality room with comfortable bed and room amenities. The staff were all very kind, hospitable and accommodating to special requests. The restaurant offered a ;limited variety of appetizers, lite...More

Thank Joe E
Response from Keith , Manager at The Westin Baltimore Washington Airport - BWIResponded 4 days ago

Dear Joe E- Thank you so much for the following feedback. As mentioning in the title and comments we take pride in the Brand and the service we deliver. Also, thank you for the feedback about the menu and service that was received and provided....More

Reviewed 2 weeks ago via mobile

Stayed overnight in a club level room (club lounge poor - water and Pepsi only available when I checked in around 2145hrs). Room ok but ventilation systems v noisy. Breakfast ok and handy shuttle bus that took me to car rental. Probably wouldn’t returnMore

Thank JMHGlobetrotter
Response from Jessica S, Operations Manager at The Westin Baltimore Washington Airport - BWIResponded 2 weeks ago

Dear JMHGlobetrotter, Thank you for your honest review of our hotel. I apologize that we did not have our Club Lounge checked that evening, I will make sure to discuss this with our General Manager. Please call Bill Driscoll, our General Manager, at the hotel...More

Reviewed 3 weeks ago

This trip was the beginning of my surprise 50th birthday week long celebration. The staff, upon hearing about my birthday, upgraded us to a premiere floor at no additional charge! John, Merna and Terri were fantastic at the front desk and extremely helpful about shuttle...More

Thank Beth Q
Response from Keith , Manager at The Westin Baltimore Washington Airport - BWIResponded 3 weeks ago

Dear Beth Q- WOW Thank you for the 5 star review. We are so happy to hear about your amazing time here at the Westin BWI. The staff members as mentioning are amazing and that is our number one focus is taking care of guest....More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Linthicum Heights
#11 Romantic Hotel in Linthicum Heights
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Linthicum Heights
#11 Romantic Hotel in Linthicum Heights
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (127)
Room & Suite (45)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
laurals2008
26 January 2018|
AnswerShow all 3 answers
Response from Britny R | Reviewed this property |
I tried to send you the link but it won’t let me insert the HTML. You can easily google why it’s a fire code. The max occupancy for a standard room is 4 persons. If you add a rollaway that adds another occupant which... More
0
Votes
Deb H
27 November 2016|
AnswerShow all 4 answers
Response from Carolyn K | Reviewed this property |
No, they don't
1
Vote
Mary H
14 November 2016|
AnswerShow all 2 answers
Response from laurals2008 |
Why is it a fire code violation? Where does this information come from?
0
Votes
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123
Room Tips
"If you can get a room that includes breakfast in the price definitely do it, the brunch was fantastic!"
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"third floor or above for any view other than the roof."
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"Had a upper floor great view standard room"
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"We requested to be near elevator, which was great. It was very quiet even near the elevator."
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