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Eastclose Country House Hotel

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Traveller (158)
Room & Suite (38)
Dining (17)
Ratings and reviews
  • Excellent56%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible5%
Travellers talk about
“east close”(30 reviews)
“new forest”(69 reviews)
“full english”(19 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Pets Allowed
Wheelchair access
Conference Facilities
Pool
Fitness centre
3 Star Hotel
East Close Hotel is one of the New Forest National Park's hidden jewels. Blending Georgian elegance with a contemporary twist, all the while sitting on the edge of the forest you'll find a welcoming place to stay and a unique venue for weddings and events. Set in 18 acres of rustic...
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Location and contact
Lyndhurst Road | Christchurch, Hinton, New Forest BH23 7EF, England
6.2 miles to Bournebouth Intl Airport
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (392)
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216
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LanguageEnglish
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All reviewseast closenew forestfull englishtoaststaff were very friendlyevening mealmain roadroad noisebride and groomfamily weddingbar areasteakwhole experiencefrom start to finishmain courseattention to detailroll top bath
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1 - 5 of 390 reviews
Reviewed yesterday via mobile

Here are the photos I meant to include with my review! Again, this is a charming, quirky hotel which actually cost us less than the local Premier Inn! Lovely staff and very comfortable room in a beautiful setting. Happy to recommend.

Thank Paula G
Reviewed 1 June 2018 via mobile

The building , although really imposing is very neglected. Agency staff drafted in, we were told , to host weddings , were very poorly trained and didn't know what was what . Barman was excellent, service there was swift but elsewhere seemed haphazard. Rooms really...More

Thank Frenchfay
Response from Ashley P, General Manager at Eastclose Country House HotelResponded 2 June 2018

Thank you for your review. We are currently collating quotes for a refurbishment both internally and externally, along with reviewing all service standards and revisiting training needs. I hope that you haven't been put off and will give revisit seeing the work has paid off....More

Reviewed 10 May 2018 via mobile

A hotel we have looked at many times as we visit family in the New Forest and were keen to experience it. On arrival the outside of the hotel when looked at closely had paint peeling off. The window boxes outside were filled with dead...More

4  Thank Jacqueline p P
Response from Ashley P, General Manager at Eastclose Country House HotelResponded 2 June 2018

Thank you for your review. We have just had our Summer Window Boxes and Hanging baskets delivered, as the winter ones had seen better days. We are currently sourcing quotes for the external of the building as we are the interiors to refurbish the hotel....More

Reviewed 27 April 2018

The public rooms in this hotel are quite nice but the bedrooms, described by the hotel as boutique, look like they were done down to a budget about 20 years ago and then have had little or no maintenence. The bathroom was tiny. The overall...More

1  Thank Philip H
Response from Ashley P, Manager at Eastclose Country House HotelResponded 6 May 2018

Thank you for your review. Having reviewed the incident with the young members of staff, we will be revisiting training needs, which we have already commenced. We apologise unreservedly and hope that the next time you visit, you come and say "Hi". With regards to...More

Reviewed 26 March 2018

This was our second visit to East Close, however we felt standards had slipped since our last stay. We stayed in a smaller room, which was separate from the main hotel building. The room was very cold on arrival, and grubby in places. More attention...More

Thank gemsie72
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About
Description
East Close Hotel is one of the New Forest National Park's hidden jewels. Blending Georgian elegance with a contemporary twist, all the while sitting on the edge of the forest you'll find a welcoming place to ...More stay and a unique venue for weddings and events. Set in 18 acres of rustic grounds, this boutique hotel has long provided a place of relaxation and inspiration for guests. In fact one of them, author Lewis Carroll, is rumoured to have created his tales of a certain young Alice and her adventures in the enchanting walled garden, our perfectly maintained croquet lawn and the twists and turns of the woodland - perhaps you'll be curious too and take a wander? Less
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Banquet Room
Breakfast Available
Conference Facilities
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Pool
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (158)
Room & Suite (38)
Dining (17)
Business Centre & Event Rooms (12)
Family and Play Areas (3)
Questions & Answers
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Stephie M
14 January 2017|
AnswerShow all 2 answers
Response from Claressa F |
Check out time is at 10am on the day of departure and not 10pm
1
Vote
NikiKnock
12 November 2015|
AnswerShow all 6 answers
Response from SouthLawn | Property representative |
Hello, unfortunately we do not have any disabled friendly bedrooms, all guest bedrooms are accessed via stairs.
0
Votes
Meltmel
21 August 2015|
AnswerShow all 2 answers
Response from SouthLawn | Property representative |
Hi I am sorry we do not have any twin rooms at East Close.
0
Votes
Room Tips
"Go to a different hotel"
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"Rooms at the front of the hotel are near a busy main road, so you do hear traffic noise"
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"Rear view rooms will be quieter and not all rooms have a bath."
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"Ask for a room at the back and please note there are a lot of stairs."
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