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All reviews excellent lighting sound insulation room was clean low rate hotel reservation free parking easy access late arrival quiet location lounge area would stay here again every staff member very nice stay washington dc bistro marriott rte
BOTH nights of our stay there were false false alarms that woke us up. The first night the alarm repeatedly went off, because, I assume, they could not get it to set correctly. After the first night one of the members of our party went...More
Thank Robert W
Response from Sonu R, Manager at Courtyard Silver Spring North/White OakResponded 4 days ago
Dear valued Guest,
Thank you for choosing the Courtyard Silver Spring North/White Oak as your lodging provider during your recent trip to Silver Spring, Maryland. Your comments and feedback are very much appreciated. I would like offer my sincere apologies for the frustration you experienced...More
My Mother and I just stayed at this property this past weekend while visiting my Uncle and his Family. We loved the hotel, everything was clean and the staff was very friendly. the food from the Bistro was also good. it was in a very...More
Thank Shannon M
Response from Sonu R, General Manager at Courtyard Silver Spring North/White OakResponded 29 August 2018
Dear Shannon M,
Thank you for choosing our location for your lodging needs while visiting family in Silver Spring. We definitely appreciate the positive feedback related to the experience. Please don't hesitate to visit us again when your travels bring you back to the area...More
Really liked the shift to wall mounted soap/shampoo. Never liked wasting all those small bottles. Don't worry, they have bottles for those who want them.
The bed could use replacement. Worn mattress.
Staff were ok but did not go out of their way to be...More
Response from Sonu R, Manager at Courtyard Silver Spring North/White OakResponded 27 July 2018
Thank you for choosing the Courtyard by Marriott Silver Spring North White Oak for your lodging needs. We certainly appreciate the valued feedback related to your experience and apologize for any inconvenience we may have caused during the stay. We look forward to...More
I was told at check in that the room with the roll-in shower was occupied until September, but that they did have a second mobility accessible room with a tub. The accessible tub had a fold down slat bench opposite the shower controls, which wasn't...More
Response from Sonu R, Manager at Courtyard Silver Spring North/White OakResponded 24 July 2018
Thank you very much for your valued feedback. I'm happy to hear we were able to accommodate your accessible needs despite some initial challenges: however I am disappointed to hear that you were disturbed by other guest attending a large wedding. We are...More
Courtyard Silver Spring is quiet and easy access to the highway if traveling around the Baltimore/ DC area. It straddles some nice parks around the area and is not too far from local attractions. Hotel is clean, easy to find, and has free parking
Response from Sonu R, General Manager at Courtyard Silver Spring North/White OakResponded 20 July 2018
Dear Valued Guest,
Thank you for staying with us during your recent trip to Silver Spring, MD. Your comments related to the experience are greatly appreciated! We look forward to the return visit.
Good afternoon Lori !! All depends on how you want your time frame engineered. We had a vehicle so we just parked by the pond by the monument. An Uber driver or something of that nature is your best bet for saving time. It... More
Good afternoon Lori !! All depends on how you want your time frame engineered. We had a vehicle so we just parked by the pond by the monument. An Uber driver or something of that nature is your best bet for saving time. It took us about 5 hrs on foot travel to see everything we wanted.The traffic in the area is as expected, busy. It is an exciting time thou. Have fun!!