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All reviewsroom was cleanexcellent lightinghotel reservationfront desk staff were friendlyeasy accesslate arrivallounge areawould stay here againbusiness tripdesk clerkwashington dcrtegymstaplestargetmirrorpanera
This hotel was obviously renovated, but the rooms still felt dated. It was a bad sign when the first picture shown for the hotel was the fitness center and there was no complimentary breakfast. The lobby was nice and the staff were friendly but it...More
Response from Sonu R, General Manager at Courtyard Silver Spring North/White OakResponded 2 weeks ago
Thank you for choosing the Courtyard Silver Spring North White Oak for your lodging needs during your recent trip to Silver Spring. We certainly appreciate the valuable feedback related to your experience and we sincerely apologize for not meeting your overall expectations during...More
I stayed at this hotel for a meeting January 24-25, 2018. The towels in the room were dirty and the pillow smelled like unwashed hair. There was lipstick stained on one towel, purple drink stain on the floor towel, and I refused to use any...More
Response from Sonu R, Manager at Courtyard Silver Spring North/White OakResponded 3 weeks ago
Thank you for choosing the Courtyard Silver Spring North as your lodging provider during your recent trip to Silver Spring, Maryland. Your comments and feedback are very much appreciated. I would like offer my sincere apologies for the frustration you experienced during the...More
Hotel is in a fantastic location the staff is wonderful and very helpful. Can't believe that this hotel and staff has it gotten
more credit. I had a problem with my hotel reservation and the manager 6 it for me right away with go questions...More
Booked for a Business trip and was exactly what I needed. Close to the place I was visiting during the day, close to a convenience store, restaurants, and the highway. Staff was very friendly and courteous. Room and bathroom were clean and comfortable. Would highly...More
1 Thank Anthony E
Response from Sonu R, General Manager at Courtyard Silver Spring North/White OakResponded 4 December 2017
Dear Valued Guest,
Thank you for taking the time to share your recent experience at our location. We certainly appreciate the awesome feedback and we look forward to your return!
We stayed here for a quick trip to the area. Every staff member we encountered was friendly and helpful. Made us feel welcome. Our room was clean and comfy. I wish we had more outlets and a mirror away from the sink so more than...More
1 Thank Barbara K
Response from Sonu R, General Manager at Courtyard Silver Spring North/White OakResponded 30 October 2017
Dear Barbara K
Thank you for the great review. I am happy to hear that you enjoyed your stay and that you were pleased with the new fitness center. On behalf of the entire Courtyard by Marriott Silver Spring North/White Oak team, we would love...More
Good afternoon Lori !! All depends on how you want your time frame engineered. We had a vehicle so we just parked by the pond by the monument. An Uber driver or something of that nature is your best bet for saving time. It... More
Good afternoon Lori !! All depends on how you want your time frame engineered. We had a vehicle so we just parked by the pond by the monument. An Uber driver or something of that nature is your best bet for saving time. It took us about 5 hrs on foot travel to see everything we wanted.The traffic in the area is as expected, busy. It is an exciting time thou. Have fun!!