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First off after a 15 hour drive from down south you hope to be greeted with a pleasant and welcoming attitude. That definitely wasn’t my case. I️ also wasn’t told about WiFi or breakfast like I️ overheard the front desk associate tell the couple in...More
Response from Wayne T, Manager at Red Lion Hotel North BaltimoreResponded 26 November 2017
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room.On the behalf of our entire staff I sincerely apologize you didn't enjoy your stay and felt you were treated differently. Our Wifi is...More
I stayed here with a large group and while I've read the reviews of others on here, I had no issues and my room was clean and comfortable. Ramata and Natalie at the front desk were pleasant and professional as were all the staff I...More
Response from Wayne T, Manager at Red Lion Hotel North BaltimoreResponded 22 November 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and I will share your review with Natalie and Ramata. We look forward to your next stay.
Thank you for the question and I understand the reason for it. We will most likely not be wrapped up with the renovation by then, but we are moving at a fast pace. To date we are eighty five percent finished with the... More
Thank you for the question and I understand the reason for it. We will most likely not be wrapped up with the renovation by then, but we are moving at a fast pace. To date we are eighty five percent finished with the guest rooms and hope to be done with those very soon. We are then working on our public space including all new furniture, art, business center and lobby. We are also starting a complete redo of our catering areas. Through all of this we are confident in our ability to meet and exceed your expectations. If you have any further questions please feel free to contact the hotel directly.