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Residence Inn Baltimore White Marsh

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Residence Inn Baltimore White Marsh
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157 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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Pennsylvania, USA
Reviewed 3 weeks ago

This was an excellent stay. We were only there overnight, but it included everything you would need for an extended stay. Large, open room. Very quiet, very clean. Probably the best hotel breakfast we ever had- many options and some healthy ones, too. Plenty of eating and shopping nearby.

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Helpful?
Thank TropicalLover
BWIWM, Manager at Residence Inn Baltimore White Marsh, responded to this review

Thank you so much for taking the time to review our property! I am glad you found our property convenient to I-95 when traveling in the Baltimore- White Marsh area .Our staff takes a tremendous amount of pride in ensuring that they exceed our guest expectations with every stay. . We hope to have the opportunity to welcome you back...

Boston, Massachusetts
Reviewed 3 weeks ago via mobile

So disappointed . This hotel had made great strides, but this year it is looking very tired. Front desk staff more interested in their phones than guests. The shuttle "service" was anything but. Took 30 minutes and 2 Callisto pick us up. We were more familiar with the area than she was. The drivers English was very limited, making communication...

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Helpful?
Thank vacationer60745
BWIWM, Manager at Residence Inn Baltimore White Marsh, responded to this review

I sincerely apologize that your stay was not up to the expected standards that we strive to deliver. While we make every effort to deliver quality service and accommodations I am sorry that we fell short. I can assure you the service provided was an isolated issue that is corrected moving forward. I sincerely appreciate your feedback as I work...

Guttenberg, New Jersey
Reviewed 4 weeks ago

If your like me and need to use up your free Marriott certificates but can never use them because every where you want to go is category 6 or above, than this is a place you can go. This location is about 20 minutes from the Inner Harbor and immediately off of I-95. It is located in an area full...

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Helpful?
Thank Tony P
BWIWM, General Manager at Residence Inn Baltimore White Marsh, responded to this review

Thank you so much for taking the time to review our property! I am glad you found our property convenient to I-95 when traveling in the Baltimore area .Thank you so much for your thoughtful words! Sierra our Front Office Manager has been one of our shining stars and continues to show growth in her role! Our staff takes a...

Toronto, Canada
Reviewed 5 March 2017 via mobile

Had a very short stay of one night. Quite, clean but old furnishing. Compliment dinner was provided, though very vegetarian but has beer and wine. It would give me better experience if food option, both breakfast and dinner is more diversified and room renovation.

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Helpful?
Thank Lijiao Z
BWIWM, Manager at Residence Inn Baltimore White Marsh, responded to this review

Thank you for staying with us, we are happy to hear that you enjoyed your stay. We are glad that you enjoyed our breakfast and evening social. I do apologize that you found our breakfast options to be limited and not vegetarian friendly. We value our customer’s feedback as it tells us what we are doing wrong and what we...

Atlanta, Georgia
Reviewed 5 March 2017

My husband has been staying here for quite awhile and I have been up several times to visit. Rooms are nice , clean and have a good size kitchen area. Laundry facilities are available as well. Daily breakfast is good and has a good choice of cereal, fruits, yogurt, eggs. etc.. I especially like the location, you are close to...

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Helpful?
Thank DA U
BWIWM, Manager at Residence Inn Baltimore White Marsh, responded to this review

Thank you for taking the time to review our property! I am elated to know that our staff took great care of you and I will certainly pass along your comments to our entire team. We take a lot of pride in providing the best service, cleanest rooms, and providing an experience rather than just a night’s stay. I am...

Orlando, Florida, United States
Reviewed 14 February 2017

Overall, a very good Residence Inn. Required a multi-bedroom suite and with only one alternative in many markets, it's often a gamble. The property was convenient ~ close to I-95, Route 43 (to I-695), and the eastern side of Baltimore County, Middle River, Essex, and Dundalk. It sits near a large mall, an open-air "avenue" of dining venues, and the...

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Helpful?
Thank Albert S
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Thank you so much for taking the time to review our property! I am glad you found our property convenient to I-95 when traveling in the Baltimore- White Marsh area .Our staff takes a tremendous amount of pride in ensuring that they exceed our guest expectations with every stay. We want to thank you for taking the time to share...

Reviewed 29 January 2017 via mobile

This is my go to Place when I come to Baltimore. The staff is friendly, the rooms are clean and I love the little kitchen!! I'm always sad when they're sold out. But believe me, when they're available, I'm booking!

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Helpful?
Thank Alexis S
BWIWM, Manager at Residence Inn Baltimore White Marsh, responded to this review

Thank you for taking the time to share your feedback with Trip Advisor. Our mission is to consistently provide superior customer service and ensure that each guest has a memorable experience. Our staff takes pride in providing superior customer service and ensuring that each room has been cared for with the highest standards of cleanliness.Thanks again and we hope to...

Port Saint Lucie, Florida
Reviewed 15 November 2016

Clean, comfortable, well-maintained, friendly and efficient staff, easy access, surrounding area with shopping and restaurant and a lovely outdoor area with fire pit . . . what more could one want -- oh, maybe the barbecue grill which is available for guests to use. The morning breakfast was well presented and the tables kept cleared and clean. If in the...

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Helpful?
Thank Linda K
Cory C, General Manager at Residence Inn Baltimore White Marsh, responded to this review

Dear Linda K, Thank you for sharing your recent experience at our hotel. We are pleased to hear that everything was clean, comfortable and efficient. We do have a grill available for guest use at anytime off the side of our patio area. We look forward to seeing you again soon. Hospitably yours,

Davenport, Iowa
Reviewed 4 September 2016

We came for a 4 night stay on two different reservations. The staff handled the reservation very well. We were able to stay in the same room and only pay the pet fee once. The rooms are very comfortable and the staff was very friendly. There were a few maintenance issues in our room but they were resolved as soon...

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Helpful?
1Thank LG1837
Cory C, General Manager at Residence Inn Baltimore White Marsh, responded to this review

Dear LG1837, Thank you for taking the time to share your experience at our hotel. We are pleased to hear that you had an efficient check-in and enjoyed our food services. We do apologize for the minor problems with your room and thank you for bringing them to our attention so that we can assure that the problems are corrected...

Sandvika, Norway
Reviewed 15 August 2016 via mobile

This is just a perfect hotel! The service is superb, the rooms are big, clean and comfortable. Also good internet and cable. They are serving one of the best US hotel breakfast I have ever eaten. There is nothing more to say, just one word: Perfect!

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Helpful?
1Thank Jorgen H
Cory C, General Manager at Residence Inn Baltimore White Marsh, responded to this review

Dear Jorgen89, Thank you for sharing your recent experience at our hotel. We appreciate the positive feedback as we strive to be the best hotel in the area. I am pleased to hear that you enjoyed our "New" Residence Inn Breakfast and that our service and cleanliness was superb. We look forward to seeing you again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Residence Inn Baltimore White Marsh

Address: 4980 Mercantile Rd, White Marsh, MD 21236-4909
Region: United States > Maryland > White Marsh
Price Range: £95 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Baltimore White Marsh 3*
Number of rooms: 131
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Also Known As:
Residence Inn Baltimore White Marsh Hotel Baltimore
Baltimore Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Baltimore White Marsh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask the desk clerk for a quiet room”
Henry4218, 25 Apr 2016 | Read review
“go hilton in this case”
winbos, 17 Apr 2016 | Read review
“Be polite and always tip”
macdaddy52, 14 Oct 2015 | Read review
“loud, noisy, room was dirty and hot, even after the two small window units they put in there.”
ivycook2015, 30 Jul 2015 | Read review
“Ask for a room that didn't recently have the carpet shampooed. It can smell a little musty.”
jimi444, 16 Jul 2015 | Read review
5 of 5