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Homewood Suites by Hilton Boston - Billerica

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Homewood Suites by Hilton Boston - Billerica
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618 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Baton Rouge, Louisiana
2 reviews
Reviewed 1 week ago

If traveling with family the extra room, breakfast, & dinner service are ok for the price. If alone I'd reccomend staying across the street at Doubletree. The wifi is ok, but won't work if the bedroom door is closed or ceiling fan is on.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank John M
Matt B, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review

Thank you for staying with us and for providing your feedback. I apologize that we didn't exceed your expectations throughout your stay. We will pass along your comments to the appropriate parties so that we can correct them for future guests. We hope you give us another opportunity to exceed your expectations. More 

Cornwall, New York
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

My family and I travelled to Boston for my dad's birthday and reserved 2 rooms. One room wasn't ready when I arrived but it was soon after. The front desk young lady was so sweet and accommodating. She was able to give myou family and rooms across from each other. I wasn't told about the evening social. The mall was... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank lizlisa2015
Matt B, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review

Thank you for your review! I am sorry that you were not told about the social, but I am glad you enjoyed your stay! More 

No. Arlington
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

This is my 2nd time here. It's not too far from downtown Boston without being inside of all the major city life. Plus you get a suite (2 separate rooms) with full kitchen. They also serve a good breakfast in the morning, have a small gym, and an indoor pool with small hot tub.

Helpful?
Thank Ray A
Matt B, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review

We are glad you liked our location and enjoyed your stay! Thank you for taking the time to review our property! More 

New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

Homewood suites by Hilton gives a lot for you dollar. It is run by Hilton and the size and character of your rooms is good quality The complementary breakfast is adequate and hot. The staff was courteous although I did find one or two but could not speak English . it's the one we stayed at in Billerica Massachusetts is... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank jerrsha
Matt B, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review

Thanks for the great review! It was a pleasure having you as our guest! Come see us again! More 

maine
Level Contributor
3 reviews
Reviewed 3 weeks ago

Booked this as we were doing a fun weekend with the grandkids. The location was great, short drive to Boston, lots of restaurants and the mall just a short distance away. The rooms were great with a pull out couch in the living room, kitchen and eating area. The breakfast that is complimentary was one of the best I have... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank trvlr4301
Matt B, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review

We are thrilled you had a great trip with your grandkids! There are some great things to do in the immediate area and a short drive to Boston. Come see us again soon! More 

Hunter Valley, NSW
Level Contributor
397 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed 4 weeks ago via mobile

We spent the best part of a week here recently as we wanted somewhere a short drive from Boston with easy, free parking but close enough to get to the city attractions as well as places further afield. This area housed three Hilton properties in close proximity to one another. We selected the Homewood for the convenience of a kitchen.... More 

Helpful?
Thank Freya1958
Matt B, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review

Thank you for taking the time to review your stay! We are glad you were able to take advantage of the full kitchens in our rooms. They are great amenity for our guests. We hope you get to come see us again soon! More 

East Hartford, Connecticut
1 review
Reviewed 4 weeks ago

Our family really enjoyed our stay,Great customer service,Gladys at the front desk made us feel like home.Breakfast staff very attentive.Overall cleanliness,service and location were excellent.We definitely recommend this hotel !

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank vivianrivera54
Matt B, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review

Thanks for the great review! We are thrilled that we made you feel at home, especially Gladys! Come see us again soon! More 

Toronto, Canada
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 October 2016

Terrible experience with the black lady at the lobby, who pretended she did understand what I was asking or requesting. Incompetent person who besides the fact she did not put effort to understand my requests, she needed to call her Manager to find the answer. At one point, she asked me to go to her Manager's office to get my... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Joe V
Matt B, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review

Thank you for taking the time to provide your feedback. We are very sorry that we did not provide you with a better quality of service. We want all of our guests to enjoy their stay and I am sorry that we dropped the ball. I am happy we were able to resolve the situation and hope we get another... More 

Sharon, United States
2 reviews
Reviewed 24 October 2016

Highly recommend this hotel. We stay here often. The location is convenient to shopping, dining and getting to anything in the Boston area. The staff is great, the rooms are nice and clean and very comfortable.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Olivia W
Matt B, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review

Thank you for staying with us and for taking the time to review our property! We are thrilled that you thought our staff was great! Come see us again soon! More 

Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 October 2016 via mobile

Stayed here for 3 nights whilst visiting Boston for shopping. The hotel is set in beautiful countryside with trees surrounding the hotel. It is just behind the Hampton suites and opposite the Doubletree. Check in was smooth and easy and a very polite young man welcomed us and also had regular conversation with us throughout our stay. Checkout was also... More 

Helpful?
Thank Mazz1973
Matt B, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review

Thank you for taking the time to review your recent stay! I am glad that you had a great visit! We hope you stay with us again soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Homewood Suites, Boston-Billerica is a 147 all-suite hotel located approximately 20 miles north of Boston within a quiet suburban area. We are only 5 minutes away from shopping malls, movie theaters, many options for casual and fine dining as well as historical Lexington, and Concord. We offer a complimentary shuttle service within a 5 mile radius of the hotel, 7AM-7PM during the weekdays and weekend hours may be limited. Our suites offer fully equipped kitchens with service for four, the option of one king bed or two double beds in a separate bedroom area, a separate livingroom area with a pull-out couch and a flat screen television within each room. We offer a complimentary "suite start" breakfast buffet each morning (6AM-9AM on the weekdays, 7AM-10AM on the weekends)and a complimentary dinner Monday through Thursday 5-7PM, serving a main entree' sides, salad bar and soft drinks. Take advantage of a great workout in our onsite fitness center featuring personal Precor equipment, take a dip in our indoor heated pool and whirlpool or pass some time by surfing the internet in our executive business center. Wireless internet is always complimentary throughout the hotel for your convenience. We also offer complimentary grocery shopping services, an on-site laundry facility, same-day dry cleaning, and not to mention a 100% Satisfaction Guarantee! Welcome Home! ... more   less 

Additional Information about Homewood Suites by Hilton Boston - Billerica

Address: 35 Middlesex Turnpike, Billerica, MA 01821
Region: United States > Massachusetts > Billerica
Price Range: £86 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Boston - Billerica 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Boston - Billerica Hotel Billerica
Homewood Suites Billerica
Homewood Billerica
Hilton Billerica
Billerica Homewood Suites
Billerica Hilton
Homewood Suites Boston
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Boston - Billerica staff and other travellers.
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over a year ago
Sussex, Canada
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Boston - Billerica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the first level because rooms have bugs.”
 of 5 bubbles debi1rn, 21 Sep 2016 | Read review
“Bring bottled water, tap is very bad tasting. No oven there. Have backup plan for coffee and breakfast if you own tastebuds!”
 of 5 bubbles karenjT5827YO, 6 Aug 2016 | Read review
“If in Boston again I would go back in a heartbeat!”
 of 5 bubbles 282robertz, 29 Jul 2016 | Read review
“top 2 floors are ideal if you don't mind stairs”
 of 5 bubbles 419ammn, 12 Jul 2016 | Read review
“Avoid suite #201, which is on top of the boiler (noise and vibration)”
 of 5 bubbles mjmack08, 22 Jun 2016 | Read review
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