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Holiday Inn Boston-Dedham Hotel & Conference Center

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Holiday Inn Boston-Dedham Hotel & Conference Center
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267 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Reviewed 1 week ago via mobile

Front desk staff on Monday morning and again that night acted as if we were bothering them with questions. Breakfast not worth the price- eat elsewhere. They charge $8 if you eat only 'cold' breakfast items and charge $12.50 if you eat the scrambled eggs or bacon offered on same bar. Kids eat free not worth it since typical breakfast...

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Helpful?
Thank Tiffany W
HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Tiffany W, Thank you for your review about your recent stay with us! I regret to hear that you had a less than pleasant stay. Your feedback is very important to us, and will be used to make improvements where needed. We look forward to welcome you back soon. Regards, Asma Siddiqui Director of Front Office

Reviewed 4 weeks ago via mobile

We stayed here for 3 days and had a good sleep I guess. Room is ok. The bathroom is kinda small but it does the job to clean ourselves. Water pressure and heater sucks. The bathroom also smelled like cigarette as we were in a non smoking room. We let the front desk know this (just incase they would charge...

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Helpful?
Thank monicabulan
Gorham, Maine
Reviewed 4 weeks ago

A last minute business trip - I used P*line and paid $85 including fees. The lobby was decent but the hotel in general terms needs updating. Things looked worn. I arrived at 9pm. Checked in and hoped to relax. Needed to start working and watching the NCAA tourney and the TV goes blank. "Signal not found" I called the front...

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Helpful?
Thank J H
IHGService, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear J H, Thanks for choosing to stay with us and sharing your experience. I'm glad to know that our lobby was satisfactory for you. On the other hand, I'm sorry to learn that you weren't able to relax because the TV in your room wasn't available during your stay. IHG aims to provide complete guest satisfaction and please know...

Reviewed 22 March 2017 via mobile

Overall the hotel wasn't terrible. The staff were very friendly, and helpful. The television in my room wasn't working when I arrived, they sent someone up a few hours after I mentioned it to the front desk. After it was replaced, it worked but had poor analog signal that kept coming and going as the wind blew. The channel card...

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Helpful?
Thank smondo01
IHGService, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear smondo01, Thank you for your recent stay with us, and for taking the time to post your feedback. While I appreciate your wonderful remarks regarding our helpfuyl hotel staff, it is regrettable that your experience with the television channel service has been less than satisfactory. Please also accept my sincerest apologies for the inconvenience you have experienced with the...

Reviewed 16 March 2017

Stayed one night on a business trip in the tower and had a very comfortable night's rest. The room was spacious and clean. There was free water and sodas in the frig and the bathroom was newly remodeled.I would certainly recommend this HI to anyone in the area.

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Helpful?
Thank Jmesis
IHGService, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Hi Jmesis, Thank you for taking the time to share your recent experience at our hotel. I absolutely appreciate the generous overall rating and kind regards toward your stay particularly highlighting the overall cleanliness of our property. It was our pleasure to have hosted you and glad that we were able to make your stay enjoyable and comfortable. We value...

Elizabeth City, North Carolina
Reviewed 19 February 2017 via mobile

Overall a nice stay. Pros: Location, Hotel Personal were friendly, Breakfast Buffet was fresh and warm Cons:Small bathrooms, hotel could use some updating, pool area needs cosmetic attentions, no fridge or microwave in room

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Helpful?
Thank Anthony_Lilly
IHGService, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Anthony_Lilly, Thank you for taking the time to write a review of our hotel and for choosing to be our guest again. I am happy to read you found your stay to be enjoyable due to the hotel location, breakfast buffet served and hospitality of our hotel staff. However, allow me to apologize for the inconvenience you had endured...

Smith's Parish, Bermuda
Reviewed 17 January 2017

My mother and I stayed here for three nights when she had appointments at Brigham and Women's Hospital and Faulkner Hospital. We chose this H.I. as they offered a great rate for patients which included free breakfast and free shuttle to and from Faulkner (but not Brigham & Women's - however you can take the free hospital shuttle between Brigham...

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Helpful?
Thank buccij
HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear buccij, WOW! Thank you so much for taking the time to share your feedback with other travelers on Tripadvisor.com! I am thrilled to hear that our hospitality was appreciated and we were able to accommodate and make your stay as comfortable as possible! The Holiday Inn strives for 100% satisfaction, and we love to hear it from our guests....

Jeffersonville, Vermont
Reviewed 17 January 2017

This hotel was just subpar. The whole place was disjointed and hallways were cold. It wasn't overly clean and looked rundown. The breakfast was not good at all and often cold and the staff didn't seem to know much about what was going on and honestly they didn't seem to care. Instead of being welcoming to the large groups of...

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Helpful?
Thank stace802
HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear stace802, Thank you for sharing your feedback. I do apologize for your stay being less than pleasant with us. We do take our guest feedback seriously, and will be discussed with our management team, and taken as an opportunity to make further improvements where needed. Sincerely Asma Siddiqui Director of Front Office

Singapore
Reviewed 7 January 2017

Room was very spacious. Indoor swimming pool was a bonus. Location slightly far from Boston downtown but that gives guests the peace and serenity. If I want to be very fussy, I would suggest that the hotel add another lift so that guests wouldn't have to wait too long for it, especially when large tour groups arrive at the hotel.

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Thank Sgkel81
Boston, Massachusetts
Reviewed 30 December 2016

Purchased a gift certificate from a charity auction for a 2-night stay here . Although it is not far (15 miles) from home, I thought it'd be a fun get-away since there is an indoor pool and it is near shopping and restaurants. I thought wrong! The lobby area is modern, clean and inviting but those attributes do not describe...

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Helpful?
Thank lopo
HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear lopo, Thank you for sharing your comments and feedback with us. I do apologize for falling short during your stay. We were able to accommodate you to the room type booked with us as well as change your room for you, once your concerns were reported. We hope to have another opportunity to serve you again for a better...

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Near Holiday Inn Boston-Dedham Hotel & Conference Center

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Boston-Dedham Hotel & Conference Center is just 11 miles from downtown Boston. Whether you are enticed by the excitement of Boston s Faneuil Hall Marketplace, Freedom Trail, and Fenway Park, or you just want to visit some of the local historic towns, the Holiday Inn Dedham is the ideal location to experience all that New England has to offer. This suburban hotel is a three star hotel featuring 200 double and king bedded guests rooms and eight penthouse rooms. Our guest rooms feature on-demand movies and complimentary high-speed wireless Internet access. Check your email or print your boarding pass in our business center. Unwind in our indoor pool, outdoor courtyard or work out in our fitness center. When hunger strikes, head to one of our restaurants - the Breakfast Nook for breakfast or Bamboo, featuring fine Asian cuisine and sushi bar. Don t forget, kids eat free when dining with an adult. As a local extra, Our flexible meeting space can accommodate groups and events up to 450 people. This Greater Boston hotel is conveniently located off Route 128/I-95 with easy access to Boston's attractions, Boston Logan International Airport and Gillette Stadium, home of the New England Patriots and the New England Revolution. ... more   less 

Additional Information about Holiday Inn Boston-Dedham Hotel & Conference Center

Address: 55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026
Region: United States > Massachusetts > Dedham
Price Range: £98 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Boston-Dedham Hotel & Conference Center 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Boston-Dedham Hotel Dedham
Holiday Inn Boston-Dedham Hotel And Conference Center
Holiday Inn Dedham
Dedham Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Boston-Dedham Hotel & Conference Center staff and other travellers.
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Questions? Get answers from Holiday Inn Boston-Dedham Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in Room 118. Right beside the ice machine and stairs. Not a good location.”
jh739, 25 Mar 2017 | Read review
“Always request a room away from the elevators and vending machines!”
Jmesis, 16 Mar 2017 | Read review
“try to get a room above the lobby, rather than in the side wing”
elizabethrY8195HV, 1 Nov 2016 | Read review
“7th floor is excecutive”
ubpositive, 1 Nov 2016 | Read review
“Our room was 132 and had very low water pressure.”
lambermom, 18 Sep 2016 | Read review
5 of 5