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Hawthorn Suites by Wyndham Franklin / Milford Area

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Hawthorn Suites by Wyndham Franklin \/ Milford Area
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907 Reviews from our TripAdvisor Community

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Showing 887: English reviews
Palm Harbor, Florida
1 review
Reviewed 2 days ago NEW

The people at this hotel make you feel like they really care about you. The rooms are more than adequate, clean, and the service is excellent. The only drawback was the lower sheet on the bed did not fit the mattress. We stayed for seven days and several times every might we found ourselves sleeping on the raw mattress. The... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Q63OTgeorgef
Hubbardsville, New York
Level Contributor
3 reviews
Reviewed 1 week ago

The bed in this hotel was awful, sway-backed and lumpy, and it smelled! Also the bedsheet and attached comforter were too hot. When one pays $135 for a queen bed (we wanted a king), one expects that it will be decent. We both woke up with very sore backs. Never again.

Helpful?
Thank William M
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Thank you for providing us with feedback regarding your stay. As the new manager of the hotel, it is important for me to hear not only what is going well, but also the areas in which some improvement is needed. I am very sorry neither of you got a good, restful night's sleep. I will be sure to follow up... More 

Moncton, Canada
Level Contributor
192 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 1 week ago via mobile

I've stayed here 2-3 times in the past and I always try to stay here if I'm planning to be in the area. Rooms are not 5 star.....but are very nice. I typically get a king suite with a full kitchen and living room. Great if you are doing any cooking or need a full size fridge. Very happy with... More 

Helpful?
Thank JackTheDog1
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Your recommendation is a great compliment, indeed. Thank you for your continued loyalty to our hotel. I am glad to know that you enjoyed so many different aspects of your stay. We look forward to your next visit. More 

Westbrook, Maine
1 review
Reviewed 1 week ago

The room was not what we booked. Queen bed vs King told the desk and they said we got an upgraded room. The bathroom sinkwas clogged with hair. Desk said sorry. That doesn't cut it. Not the right way to handle the issue!!!!!

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Gary R
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

As the hotel's new manager, it is very important for me to know not only what is going well, but also the areas, in which we need to improve. I am very sorry that yours was a disappointing stay, and that the upgrade you received to one of our larger suites was not to your liking. I will be sure... More 

New England
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

This is a great find for a hotel. We stayed in the efficiency and it was spacious. Great TV reception and all the channels worked. Breakfast was really nice with a large dining area. Bed was so comfy. Room was very clean and the desk clerk was as pleasant as ever. Have stayed here before and that's why I came... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 794sherrya
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Thanks so much for staying with us again. That is truly the highest form of compliment for all of us. It is great to know how much you enjoyed your time with us. We hope to see you as our guest again soon. More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hawthorn Suites by Wyndham Franklin / Milford Area

Address: 835 Upper Union Street, Franklin, MA 02038
Region: United States > Massachusetts > Franklin
Price Range: £79 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Franklin / Milford Area 3*
Number of rooms: 100
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Also Known As:
Hawthorn Suites By Wyndham Franklin Hotel Franklin
Hawthorn Suites Franklin
Franklin Hawthorn Suites
Hawthorn Suites Ltd Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Franklin / Milford Area staff and other travellers.
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Worcester, Massachusetts
over a year ago

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Questions? Get answers from Hawthorn Suites by Wyndham Franklin / Milford Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the first floor, close to the parking by the door where you need a room key to get into the building, convenient for carrying luggage.”
 of 5 bubbles 183wandaf, 10 Oct 2016 | Read review
“First floor close to breakfast room and parking.”
 of 5 bubbles artjourneys, 8 Oct 2016 | Read review
“Always book a room on the upper floors.”
 of 5 bubbles 983dond, 31 Aug 2016 | Read review
“we like the one bedroom suite so we can have privacy”
 of 5 bubbles nmurphy9794, 16 Aug 2016 | Read review
“Stay away until they deal with unsavory guests”
 of 5 bubbles Missymom53, 4 Jun 2016 | Read review
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