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I have stayed at this hotel for the last 4 or 5 weeks. Each week you are greeted by courteous and friendly staff who are willing to assist you with any questions. The complimentary breakfast is ready by 6 AM with a variety of cold...More
The staff is excellent, so helpful with our needs.
They have wonderful Gluten Free bread and waffles.
Also soy milk if needed.
Clean hotel, small game room with air hockey, and a few other games.
Nice pool and hot tub.
They played frozen ( sing...More
We spent several days visiting family in the area and found the hotel warm and friendly. Rooms were clean and service was great. The pool area was nice for our grandchildren to burn off a little steam while their parents were out shopping. The location...More
This is one of the best hotels in Western Mass. Great channel selection ie NFL, NESN, two HBO channels. The only thing they need to improve is larger TV's - these small screens I cannot see properly with my old eyes. The breakfast is great....More
I booked 2 nights here because of their indoor pool & hot tub which is a necessity as I had planned to spend a couple of days downhill skiing and my knees needed the amenities afterwards. After spending the day at Catamount Ski area nearby,...More
2 Thank Debra S
Response from Veronica N, Manager at Fairfield Inn & Suites Great Barrington Lenox/BerkshiresResponded 7 February 2018
Good Morning Debra S,
Thank you for taking the time to provide us feedback in regards to your recent stay. We are so happy to hear you choose us for the indoor pool & hot tub. We would like to apologize for any inconveniences for...More