Told rate was one price paid double, told this is the holiday weekend rates and we are sold out. Five cars in parking lot, one was mine. No maid service and no complimentary breakfast. I know it is close to Tanglewood, but so are many other places.
We booked 3 nights there and paid upon arrival. If we had not done that I would have checked out on day 2. While the bedroom was clean, I suspect the bathroom had mold behind the walls as the smell was strong. There was no breakfast the first morning or any of the mornings as…
Though worn and shabby, the room was clean and adequate at a “Motel 6” standard. On a three-day stay, the free breakfast was unavailable and maid service simply omitted on our third night; no refund was offered. If this is the “Gateway to the Berkshires,” it’s a sad greeting.
Checked in on a Saturday afternoon and from the start things just seemed wrong .There wasn’t anyone at the front desk and when they did show up they were on the phone. They couldn’t find my reservation and this took quite some time. There were not any other guests here ! None!…
The front desk person was very nice,and helpful. The room was very clean.It had everything you needed. It was very quiet,which I loved. It is also located near Friendly's,Big Y, gas station,Mc Donald,s,Lee Outlets,near, but,far enough away to and from the Mass Pike on/off ramp…
"None all the rooms are noise ,dated and stale."
"Stay somewhere else. Sleeping in the car even."
"To use the pool, ask for a room near the gate. Road noise was minimal. There are two stories with outside stairs."
"best tip would be to find another hotel."
"Lower floors offer best accessibility"