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Hampton Inn & Suites Berkshires-Lenox

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#2 of 14 Hotels in Lenox
Certificate of Excellence
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Hampton Inn & Suites Berkshires-Lenox
Hampton Inn & Suites Berkshires-Lenox
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787 Reviews from our TripAdvisor Community

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Showing 777: English reviews
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NYC
Reviewed yesterday NEW

Never any worries about getting a clean comfortable room with comp breakfast, free internet, wight room and pool with a great location. Nothing else to add other than you can't go wrong. It is out favorite place to stay in the Berkshires.

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Helpful?
Thank Hiroko G
Bernardston, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 6 January 2017 via mobile

My fiancé and I have been staying here one weekend a month for the last few months in a basic king room. We have been very impressed with the accommodations, cleanliness, reception staff, hotel amenities, and details, on top of the great location. This month he was staying on his own and on his birthday. I called them up and...

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Helpful?
Thank JessicaLarkin
About Hotel's Favourite Review
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Jessica for taking the time to review and share such kind words with us. I am so happy to hear that we were able to help your fiancé enjoy his day. We love having you both here and we look forward to seeing you again soon. Take care!

Bedford, Massachusetts
Reviewed 3 days ago NEW

This hotel was impeccable. From the freindly, down to earth staff to the cleanliness of each corner of this hotel . Customer Service was shining at this property in every way. They offer a wonderful breafkast buffet where the staff even goes out of their way to insure guests with allergies are comfortable offering gluten free bread, waffles, lactose free...

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Helpful?
Thank Pearlv16
New Rochelle, New York
Reviewed 3 days ago NEW

Perfect place to stay if you are skiing or any other outdoor venue. Many healthy dining options for the entire family. The rooms are clean and spacious. The staff catered to our needs. Family friendly and clean!

Review collected in partnership with Hampton
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Helpful?
Thank shashu1
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you shashu1 for sharing such kind words with us. We are so pleased to see that you had a great visit. We hope you come stay with us again the next time your travels bring you back to the beautiful Berkshires. Thanks again.

Walpole, United States
Reviewed 2 weeks ago

This is a no brainer in the berskshires - unless you are lookIng for a view . Well appointed and comfortable - clean and friendly staff. Place is usually quiet and easy to get some rest. Breakfast area is well stocked and plenty of seating

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Helpful?
Thank Scott S
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Scott S. We loved having you here. Also, if it is a view you are looking for, check out the back side of the building. We have a great view of the pond and beautiful Berkshire Hills. Again, thank you. We hope to see you again real soon. Take care!

bronx
Reviewed 2 weeks ago

It’s a truly wonderful thing to know, that after years of wonderful visits a hotel can still make you feel special, and treated as special guests. My husband, Rich and I looked forward to our recent visit to Hampton Inn & Suites Berkshires-Lenox As always over the many years, the staff and the facility, which has been beautifully renovated, met...

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Helpful?
Thank robertmann
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

What a wonderful way to start my day!! Your thoughtful and kind words certainly brought a smile to my face this morning and I am sure it will do the same for the rest of the team when I share this with them. We truly love having you here and always are looking forward to your return. Again, thank you....

West Hempstead, New York
Reviewed 3 weeks ago

Well, I was awarded "Guest of the Stay," and got a little goodie bag and my own parking spot :) Stayed overnight for two nights to ski at Jiminy Peak (35 minutes away). It's a Hampton Inn, it's what you'd expect. Very pleasant staff, clean room, quiet. Although we typically stay in full-service and higher-end properties, during ski season, this...

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Helpful?
1Thank momeees
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you momeees for taking the time to review us. We are so happy to hear that you enjoyed your visit. Please accept our sincere apologies about the challenge you experienced with the hot water. Our Maintenance Supervisor was made aware of the situation and quickly remedied it. Again, thank you. We are looking forward to seeing you on your...

Westfield, Massachusetts
Reviewed 3 weeks ago

We stayed at this Hampton Inn with our two boys. The room was clean and large. I was contacted by motel staff ahead of time and was offered a complimentary upgrade! We all really enjoyed this stay! Minutes from Bousquet Ski Area and all kids of shops and restaurants near by.

Review collected in partnership with Hampton
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Helpful?
Thank 835rond
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Dear 835rond, We are so happy to hear that you and your family were able to have a great getaway weekend! We all loved having you here and we look forward to seeing you again soon. Take care!

New York City, New York
Reviewed 4 weeks ago

I have stayed at many properties in the Berkshires over the last 15 years when visiting from NYC. I am typically not a big fan of the Hampton Inn and prefer Full service higher end properties. This place was a hidden gem. Super clean and well maintained. My new go to spot when in Lenox!

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Helpful?
Thank Jason V
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Dear Jason V, Your kind review really made my day! We are so happy to hear that you enjoyed your visit and that we are now your "go to spot" when visiting the area. We love having you here and are looking forward to welcoming you back again soon. Thanks again!

Fernandina Beach, Florida
Reviewed 4 weeks ago

What a beautiful peaceful property. The staff was wonderful conscious of the travelers every need. With ice, sleet, and snow, the drive and walkways were always clear. In addition to the complimentary breakfast, there was hot soup each evening which was well appreciated on the cold days. They even had a menu book the likes of which I have never...

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Helpful?
Thank U9148MKstevenm
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you for taking the time to share your kind thoughts about your recent stay with us. Steve and the guys in our Maintenance Department put in extra care to ensure that the walkways and driveways are clear and safe for our guests. In the Berkshires sometimes that can seem like a never ending job. I am so glad you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hampton Inn & Suites Berkshires-Lenox

Address: 445 Pittsfield Rd, Lenox, MA 01240
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: £88 - £263 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires-Lenox 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn And Suites Berkshires
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn
Hotel Style:
#1 Family Hotel in Lenox
#3 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Berkshires-Lenox staff and other travellers.
7 questions
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Boston, Massachusetts
7 months ago
Lancaster, PA
Lancaster, PA
6 months ago
Philadelphia, Pennsylvania

See all questions (7)

Questions? Get answers from Hampton Inn & Suites Berkshires-Lenox staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor is best”
 of 5 bubbles Pearlv16, 24 Feb 2017 | Read review
“Top floor to avoid kids jumping up and down.”
 of 5 bubbles momeees, 2 Feb 2017 | Read review
“The hotel is spotless and the buffet breakfast was handled beautifully, especially since there were dozens of youngsters in attendance.”
 of 5 bubbles myrnarock, 17 Jan 2017 | Read review
“This is located in a very quiet area -- off the beaten path. All rooms looked great!”
 of 5 bubbles HotelSnob2003, 7 Dec 2016 | Read review
“clean, quiet, good location”
 of 5 bubbles DimitriT94, 15 Nov 2016 | Read review
5 of 5