We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 16 hotels in Lenox

Blantyre

272 reviews
Save
Traveller (210)
Room & Suite (76)
Dining (37)
Overview
  • Excellent89%
  • Very good6%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“music room”(33 reviews)
“carriage house”(35 reviews)
“the blue room”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (272)Write a Review
There are newer reviews for Blantyre
See the most recent reviews
Filter reviews
272 results
Traveller rating
238
19
9
3
3
Traveller type
Time of year
LanguageEnglish
238
19
9
3
3
Show reviews that mention
All reviewsmusic roomcarriage housethe blue roomthe main houserelais chateauxlaurel suitepianist playingwine cellarsice housechateaubrianddining roomcorner roomdrawing roomfine chinaoutstanding dinnerbeautiful musicspecial hotel
FilterEnglish
Updating list...
111 - 115 of 272 reviews
Reviewed 5 July 2015

My friend and I made reservations at The Blantyre for 4th of July weekend. We had tickets to the James Taylor concert at nearby Tanglewood. FYI, The Blantyre offers packages that include tickets to Tanglewood concert. We already had tickets, but this is nice to...More

3  Thank AzraelBelAirMD
Response from ChristineCFraser, Guest Relations Manager at BlantyreResponded 17 July 2015

Dear AzraelBelAirMD, Thank you for choosing Blantyre as your destination in the Berkshires. We loved having you stay with us and are grateful that you shared your positive experience. We are so thrilled you enjoyed the Fernbrook Suite and were able to appreciate the full...More

Reviewed 30 June 2015

This beautiful old home is situated on lovely wooded and hilly grounds. Each room is unique and has views out onto the grounds. The large public spaces are decorated with nice antiques and they have a fantastic pianist playing in the evenings. Service is attentive,...More

Thank davemh333
Response from ChristineCFraser, Guest Relations Manager at BlantyreResponded 4 July 2015

Dear davemh333, Thank you for your kind review, we are so pleased to hear that your experience at Blantyre was wonderful. We are proud to be a part of the Relais & Châteaux family, as they really do represent the best of the best. We...More

Reviewed 15 June 2015

The property is a gem, it is so beautiful and it feels so well-preserved with touches that makes it feels luxurious. I was told that the hotel was fully committed and surprisingly we don't see a lot of people around because it is very spread...More

2  Thank Luxship
Response from ChristineCFraser, Guest Relations Manager at BlantyreResponded 16 June 2015

Dear Luxship, Thank you for taking the time to share your experience at Blantyre. It was our pleasure to meet and welcome you and your family to Blantyre this past weekend. The Fantasy Picnic was such a pleasure to create and we are so thrilled...More

Reviewed 10 June 2015 via mobile

We first stopped at the spa on grounds for an afternoon of decadent relaxation. Resplendent in the afternoon rain, we enjoyed massage, a swim, a nap and a dove bar. From there we checked in to our luxurious surroundings, greeted with a cheese plate and...More

1  Thank Tatum75
Response from ChristineCFraser, Guest Relations Manager at BlantyreResponded 13 June 2015

Dear Tatum75, Thank you for choosing Blantyre, we are thrilled to hear that you enjoyed your stay. We love when our guests are able to experience the Potting Shed Spa. Our experienced Maitre D’ and Sommelier, Luc is always eager to assist our guests and...More

Reviewed 1 June 2015

Long after our trip has finished we look back on our visit to Blantyre with a smile. It is such a beautiful character property and the surrounding area is beautiful. We enjoyed the spa facilities and walking around the extensive grounds. Very different to our...More

Thank Cedarcreek
Response from ChristineCFraser, Guest Relations Manager at BlantyreResponded 8 June 2015

Dear Cedarcreek, Thank you for your kind review and having stayed with us. We always strive to make each stay a most memorable one for our guests. How lovely to hear the fond memories of your stay at Blantyre in the Berkshires! Warmest regards, Christine...More

View more reviews
PreviousNext
1212223242555
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Business Centre with Internet Access
Concierge
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Pool
Heated pool
Outdoor pool
Details
Price range
US$598 - US$1,071 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Lenox
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$598 - US$1,071 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Lenox
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (210)
Room & Suite (76)
Dining (37)
Hotel & Grounds (101)
Bathroom (12)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jelswiss
Too terrible for words!! A complete shambles. We took a group of more than forty people to this hotel and booked it two years in advance for a very substantial amount of money. Two years ago, when first inspected, though it was tired at the edges, it had willing and attentive staff. Upon arrival about two years later nearly all the staff had gone. My forty middle-aged clients had to carry their own bags to the rooms, with no elevator, since the staff on hand (what there were of them) were elderly ladies. One young man was asked by the GM to help and his reply was "my time is up". The rooms are shabby to the extent that they are in a complete and utter state of disrepair. Several rooms did not even have hot water for the guests. The GM kept insisting it was a five star Relais & Châteaux property and we shall make a full complaint to Relais & Châteaux also! At dinner, the wine we selected was switched for an inferior year without informing us. When we discovered this, the sommelier claimed that the wine we had selected was unavailable in sufficient quantity. This was a complete fabrication, as we discovered plenty of it in the wine cellar. With room, tax and service, the price is around 1,000 USD per day; this was daylight robbery. It was not up to the standard of a good bed and breakfast. The day we checked in, the management contract changed without our knowledge and the hotel basically ground to a complete halt. Breakfast could not be served to all guests, due again to lack of staff. It was shameful and disgraceful!! Many of our guests were so deeply upset that they demanded refunds and the new owners company blamed the former owners entirely for the terrible let down of staff and services. An extract of the correspondence is below. This property should be closed immediately and not reopened till several millions have been invested. We are all incenced by the lack of interest by any of the management, old or new. The only compensation management offered was a miserable 4.3% of our total invoice. They also offered a one-night stay at Blantyre for each of the 20 couples after the hotel had been renovated. However, as virtually all our guests live in Europe or Asia, this was completely unappealing. In any case, none of them ever wants to visit Blantyre again. New management said the following "While I understand your position, and have transmitted same to the owner of the property, we feel that the compensation offered is sufficiently generous for what amounts to a bad arrival and a bad breakfast. The property has not changed since I visited it two years ago when its indeed charming but tired. We are offering a return visit, under OHM management and after renovations and all I can do is assure you that our properties are run to a very high standard. I am not going to be held accountable for a hotel that I didn’t run until the day of your arrival, you can certainly post, but I will return in kind that the rooms were commissioned, and significantly marked up to the clients, I don’t want to make a war out of this, and I fully understand your frustration but your issue is not with me, and I will defend my reputation at all costs." Clearly they simply don't care. For those of you who are familiar with Faulty Towers, it makes that institution look first class. Representative of my opinion and those of over forty more
14 October 2017|
AnswerShow all 2 answers
Response from Jelswiss | Reviewed this property |
They would not let me post this as Blantyre obviously took some action however it is absolutely true! Read my other reviews from literally all over the world fair and accurate!!!!
0
Votes
Bostonian80
18 June 2017|
AnswerShow all 4 answers
Response from tom17cd | Reviewed this property |
Absolutely
1
Vote
poorporkypig
11 May 2017|
AnswerShow all 4 answers
Response from Christine F | Property representative |
Thank you for your great question! Blantyre has 4 outdoor har-tru tennis courts on property.
0
Votes
Room Tips
"Event the lowest priced room is a good room at Blantyre.."
Read review
"our Suite was in the Carriage House and had two bathrooms which we loved!!"
Read review
"If weather is a concern, stay in the main house."
Read review
"Every room is amazing!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite