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Extended Stay America - Boston - Marlborough

103 reviews
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Traveller (19)
Room & Suite (10)
Dining (3)
Overview
  • Excellent12%
  • Very good19%
  • Average17%
  • Poor12%
  • Terrible40%
2 Nov 2017
“Good location, average hotel”
1 Nov 2017
“Not very clean”
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair access
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (103)Write a Review
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51 - 55 of 102 reviews
Reviewed 9 May 2015

This review is for Hotel Extended Stay America , Marlborough , MA 01752 . To start with , ALL my 3 travel suit cases were STOLEN from hotel room. I stayed in this hotel from 11th April, 15 to 2nd May, 15. During my stay...More

1  Thank AKDutta
Reviewed 22 April 2015

We recently stayed at this property while my son participated in a Hockey Tournament at a nearby Arena. The accommodations were perfect and met our needs well. The room was comfortable, clean and quiet. Shout out to Joanna! Her hospitality and customer service were first...More

Thank Sandy H
Response from Manager_11525, General Manager at Extended Stay America - Boston - MarlboroughResponded 24 April 2015

I would like to personally thank you for taking time out to write such wonderful comments about your experience at our Boston – Marlborough location. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it...More

Reviewed 20 April 2015

They need to get better cleaning people to start with. I'm just going to basically repeat all of the other poor review complaints. Room was dusty, Having to ask for dishes and kitchen supplies. The yellow tint in the water is awful. The once a...More

Thank Robert M
Response from Manager_11525, General Manager at Extended Stay America - Boston - MarlboroughResponded 23 April 2015

Thank you for taking the time to make us aware of your experience at our Extended Stay America Boston – Marlborough location. I know how committed we are to satisfying our guests, which is why it gave me great pleasure to read your kind words...More

Reviewed 25 March 2015

Went for a visit with a friend coming home from Florida...was looking forward to a relaxing, spacious room with a kitchen area. The room itself was not bad...the problem came from loud noise above us in the middle of the night. We thought there may...More

Thank LeonaMass
Reviewed 20 March 2015

Found this hotel to be very dirty also discovered they do not clean your room daily only once per week if they have someone available other wise it cost you extra if you want it more often that includes emptying the garbage and clean towels....More

Thank Walter824
Response from Manager_11525, General Manager at Extended Stay America - Boston - MarlboroughResponded 6 April 2015

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am concerned about the housekeeping service issues you...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$97 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$97 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (19)
Room & Suite (10)
Dining (3)
Questions & Answers
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Room Tips
"go somewhere else if you want honest people in charge of your hotel"
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"Stay somewhere else"
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"do not stay here stay away from this hotel management there sucks"
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"We were far from the elevators and on the third floor, no issues."
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