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Best Western Royal Plaza Hotel & Trade Center

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Traveller (73)
Room & Suite (32)
Dining (9)
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Overview
  • Excellent39%
  • Very good25%
  • Average19%
  • Poor10%
  • Terrible7%
Travellers talk about
“trade show”(18 reviews)
“the wait staff”(10 reviews)
“restaurant staff”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Best Western Royal Plaza Hotel & Trade Center
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Royal Plaza Hotel & Trade Center
Special Offer: BOOK DIRECT & SAVE
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (846)
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834 results
Traveller rating
308
209
164
87
66
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308
209
164
87
66
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All reviewstrade showthe wait staffrestaurant staffbreakfast buffetfront desk staffnew englandbed was very comfortablegreat experiencebusiness tripconferencejeffwebbbweventfacilitybostonmass
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1 - 5 of 834 reviews
Reviewed 5 days ago via mobile

Great place to stay . We rolled up at late at night without a booking after a long flight (from the Uk )and drive , the staff fitted us in with a smile and luckily the restaurant in the lobby was also open late until...More

Thank bigfunfamily
Hotel's Favourite
Reviewed 4 March 2018 via mobile

A friend and I stayed here as we passed through New England. It was my birthday when we checked in. The front desk person noticed when I gave him my ID so he upgraded us to a fancier room. The room was clean, all devices/appliances...More

Thank Jennifer K
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 13 March 2018

Happy birthday! Thank you for making us a part of your special day. We are always committed to providing excellent service to our guests. I am glad you were pleased with all of the amenities. We hope you had a chance to try out our...More

Reviewed 1 week ago

Great hotel. Everyone I met who worked there was friendly and seemed happy to be there. I recall “big”John, “little” John, Renee, as well as the hostess in the restaurant Saturday night , and the breakfast buffet guy with an Eastern European accent (didn’t catch...More

Thank 22Wakefield
Reviewed 2 weeks ago via mobile

Was a great weekend here, I can see the building was undergoing a remodel but our room looked brand new right down to the carpets. Was an easy check in by John very pleasant fellow.They had a great breakfast buffet. We did not eat dinner...More

Thank F334UMjoes
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago

I am glad you liked the parts of our hotel that has been remodeled, and we hope you have a chance to come see the rest of it when it is complete. I am very pleased to hear that all the staff was friendly and...More

Reviewed 2 weeks ago

I was here for 2 nights with family attending a function for a family member that has been a priest for 50 years. I could see that they where doing updates , but the rooms looked new and very comfortable. We only had breakfast there...More

Thank bettyturcot
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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$121 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (73)
Room & Suite (32)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Lordthunder
4 January 2017|
AnswerShow all 5 answers
Response from rickskinner60 | Property representative |
When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
0
Votes
tobyybarra
2 November 2016|
AnswerShow all 4 answers
Response from rickskinner60 | Property representative |
Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us! -Rick
0
Votes
Marcia S
27 March 2015|
AnswerShow all 3 answers
Response from Brian D | Reviewed this property |
I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
1
Vote
Room Tips
"The Rosemary French Fries are Excellent"
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"We were on the 6th floor, still a lot of noise from parties coming in from the function rooms going back to..."
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"Avoid rooms at the ends of hallways."
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"Our room was almost at the end of the hall so it was quiet there. I imagine it was noisier by the elevators."
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