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Great place to stay .
We rolled up at late at night without a booking after a long flight (from the Uk )and drive , the staff fitted us in with a smile and luckily the restaurant in the lobby was also open late until...More
A friend and I stayed here as we passed through New England. It was my birthday when we checked in. The front desk person noticed when I gave him my ID so he upgraded us to a fancier room. The room was clean, all devices/appliances...More
Thank Jennifer K
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 13 March 2018
Happy birthday! Thank you for making us a part of your special day. We are always committed to providing excellent service to our guests. I am glad you were pleased with all of the amenities. We hope you had a chance to try out our...More
Great hotel. Everyone I met who worked there was friendly and seemed happy to be there. I recall “big”John, “little” John, Renee, as well as the hostess in the restaurant Saturday night , and the breakfast buffet guy with an Eastern European accent (didn’t catch...More
Was a great weekend here, I can see the building was undergoing a remodel but our room looked brand new right down to the carpets. Was an easy check in by John very pleasant fellow.They had a great breakfast buffet. We did not eat dinner...More
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago
I am glad you liked the parts of our hotel that has been remodeled, and we hope you have a chance to come see the rest of it when it is complete. I am very pleased to hear that all the staff was friendly and...More
I was here for 2 nights with family attending a function for a family member that has been a priest for 50 years. I could see that they where doing updates , but the rooms looked new and very comfortable. We only had breakfast there...More
Response from rickskinner60 | Property representative |
When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to stay with us. We do not currently have “wonder blankets” on property, but we do carry a collection of various blankets for our guests to choose from. Our standard guestroom blanket is not fleece but a poly-fill comforter and we have had rave reviews for them! While it is certainly not the norm, guests are also welcome to bring their own blankets from home if they choose. Please accept my sincere thanks for your suggestions and we will keep them in mind for future changes. We hope you will choose to stay with us in the future, and until then, we wish you safe travels!