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Crowne Plaza Hotel Boston - Natick

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Crowne Plaza Hotel Boston - Natick
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508 Reviews from our TripAdvisor Community

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Showing 491: English reviews
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Saranac Lake, New York
Reviewed yesterday NEW

Clean, really comfortable beds and staff like Erik who go above and beyond. Quiet, free parking and such nice staff. I have been here several times and have never seen a grumpy face! Close to so much and not too far from Boston.

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Helpful?
Thank Adkcow
Reviewed 4 weeks ago via mobile

My husband booked this for my birthday weekend because I love to shop. The location of this hotel looks great, right across from the mall. It's not busy now so he did get a very good rate. He got an executive room on the 7th floor for $139. The room was clean and it was fine, with the main advantage...

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Helpful?
Thank Jill K
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you so much! We hope to see you again. Lynne

Dania Beach, Florida
Reviewed 4 weeks ago

Overall, this property was pleasant, and staff was professional, but not having a working coffee maker in the room, at, 6 am, was just not acceptable. The front desk staff, when advised that the in room coffee maker was not working, at checkout, offered a "free cup of coffee from the restaurant. Too late, we had already had breakfast in...

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Helpful?
Thank BruceHannover
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

I'm really sorry about the coffee maker not working, but thrilled to see the front desk tried to make it right for you. Lynne

Aspen, Colorado
Reviewed 4 weeks ago via mobile

This place was great. Fabulous restaurant menu(I never ate the food, but the choices were great), the bathroom was very nice, service was amazing and it was right near a mall and a Walmart, what more could you need? Plus, the full-length mirrors in the room take off about 20 pounds, I am not kidding. I thought it was just...

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Helpful?
Thank Kylison B
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you! I am going to find a spare mirror for my office.... Lynne

Canastota, New York
Reviewed 4 weeks ago

We needed a place to relax after spending time at Dana Farber Institute with our daughter who is in treatment for cancer. After a stressful day this was a perfect spot to relax and lift our spirits. Room was clean and well appointed....bathroom was wonderful with the best shower ever! Staff responded quickly to our request for a microwave and...

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Helpful?
Thank scross45
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

It was wonderful having you here. I'm so glad we were able to provide a great experience for you. Lynne

Reviewed 8 January 2017 via mobile

I like this hotel. The room is nicely appointed, the bathroom clean and spacious, shower head awesome, and the patio is an extra nice touch. The staff is polite and very helpful. My only suggestion as a business traveler on extended stays is please find the space for a washer and dryer!

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Helpful?
Thank Nancy-Annette C
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thanks for the great review! I will certainly take the washer and dryer into consideration. Let me think about that. Lynne

Munich, Germany
Reviewed 1 January 2017

I was staying in a "renovated room" at the Crowne Plaza for a 2-week business trip. Although the room looked clean and neat, it didn't look like it had been renovated recently. Anyway, it is the kind of a room you expect from this range of hotels. Quality of sleep is definitely OK and the bathroom was roomy and enjoyable....

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Helpful?
Thank Luca D
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for mentioning the quick recovery on the maintenance issue. I like to believe my team has this kind of response, but it is especially rewarding to be acknowledged by a customer. I appreciate your business! Lynne

Pittsburgh, Pennsylvania
Reviewed 31 December 2016

Relatively recently remodeled, tasteful decor, rooms are nice, staff was pleasant, good location, overall enjoyed are stay, would return to this hotel if we needed to come back to the Natick area for any reason

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Helpful?
Thank Allan T
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you so much! Lynne

Pune, India
Reviewed 22 December 2016

My colleague stayed at the hotel on December 14 and we had a meeting with a client on December 15. We prepped and had breakfast in the hotel lobby and everything was good. In fact we found the service to be better than some of the other hotels in the vicinity (I am local and stay in Framingham) however the...

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Helpful?
2Thank NN939
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

I am so sorry for our miscommunication regarding the watch. Apparently Jeff had made the assumption that we had the watch, when in reality, it was not found. He should have checked first instead of indicating he would "take care of it". This was a case of making an assumption, I don't believe he would intentionally lie to you or...

Reviewed 21 December 2016 via mobile

This place has one of the best bars out there with amazing food. I go there every weekend. When you go make sure to ask for Ivan one of the best bartenders around. My favorite drink there is the grapefruit mojito.

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Helpful?
Thank Xavier A
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thanks a lot, and we look forward to seeing you again! Lynne

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the finest hotel in MetroWest Boston, The Verve Crowne Plaza Hotel Boston-Natick. The hotel offers luxurious, comfortable surroundings with attentive, courteous service. All guestrooms offer complimentary high-speed Internet and our club floor features exceptional accommodations and personalized services for the more discerning guest. For those who are traveling from Logan Airport, the Logan Express Framingham bus service stop is conveniently located a mile away from the hotel. Strategically located 17 miles west of Boston, this hotel is conveniently located near visitor attractions such as The Freedom Trail, Faneuil Hall, Quincy Market, USS Constitution, Back Bay, and the North End and baseball can be enjoyed at the famous Fenway Park, home of the Boston Red Sox. The Verve Crowne Plaza is located within one mile of five shopping malls, a wide variety of restaurants and two movie cinema complexes. The popular Natick Collection is located across the street from The Verve Crowne Plaza and has expanded to include Massachusetts' first-ever Nordstrom, Neiman Marcus and a hundred specialty stores, luxury boutiques and dining options. When making your traveling plans to the Boston-Natick area, consider The Verve Crowne Plaza and check out our room packages such as our Boston Weekend Package, our Natick Collection Shopping Package. ... more   less 

Additional Information about Crowne Plaza Hotel Boston - Natick

Address: 1360 Worcester Street, Natick, MA 01760
Region: United States > Massachusetts > Natick
Price Range: £85 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Boston - Natick 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Crowne Plaza Natick
Crowne Plaza Hotel Boston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Boston - Natick staff and other travellers.
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Wolcott, Connecticut
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Questions? Get answers from Crowne Plaza Hotel Boston - Natick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room seems good”
 of 5 bubbles Adkcow, 20 Feb 2017 | Read review
“Dont leave your belongings behind!”
 of 5 bubbles NN939, 22 Dec 2016 | Read review
“Quieter farther from the elevator and higher up to avoid noise from functions being held.”
 of 5 bubbles robird, 22 Sep 2016 | Read review
“7th floor.”
 of 5 bubbles 447garetht, 27 Aug 2016 | Read review
“no complimentary coffee”
 of 5 bubbles psuprd, 11 Aug 2016 | Read review
5 of 5