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Market Street Inn

About
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Ideally located one block from the waterfront in beautiful downtown Newburyport. Steps from wonderful restaurants, shops, galleries, cafes, museums live theater; across the street from indoor pool and fitness center. Minutes by car from the ocean beaches in three states!
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Airport Transportation
Laundry Service
Non-Smoking Hotel
Public Wifi
Room features
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Charming
HOTEL CLASS
Location
Full view
83Good for walkers
Grade: 83 out of 100
28Restaurantswithin 0.25 miles
7Attractionswithin 0.25 miles
17Reviews
23Photos
1Q+A
7Room tips
Traveller rating
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  • 2
  • 2
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Popular mentions
This is more of an apartment than a hotel with separate bedroom, living room and kitchen. There is no service provided and the only contact with management is via phone. We've stayed in a similar place nextdoor previously, but it is now converted to long term apartment
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This is not a bed and breakfast as no breakfast was provided. The location was great and the room was good for what I need which was a place to sleep. The bed was very loud and not comfortable at all. The thermostat was in the room we stayed in, we were instructed not to touch
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Ugh, the bathroom was vile and so tiny that the sink didn't even fit in the bathroom, it was next to the bed. Paper cups to drink coffee out of were depressing. There's no front desk, so there was no-one to ask when I needed extra pillows. The extra pillows were so that I had
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My boyfriend and I stayed here and fell in love with the charm and character of this Inn! Our suite was the perfect size for the two of us. Jeff was very helpful when I made the reservations and had several dinner and entertainment recommendations!
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This is very centrally located set of apartments but they are incredibly shabby and, having seen several of the rooms as some of our friends were staying there at the same time, all look as if they were furnished from the local flea market. We were on the ground floor and you
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Response from InnkeeperNewburyport, Owner at Market Street Inn
Responded 27 Aug 2016
We deeply regret this customer's dissatisfaction. We always learn something from reviews. When guests find the inn fails to live up to expectations we make every effort to help them relocate and refund their money. However, in this case we did not hear until the guest had spent six nights and had checked out. The apartment in question was inspected before and after this guest. We truly did not find any of the issues mentioned. The inn has never had cockroaches. Our cleaner would never leave cob webs in the corners and the carpets are steam cleaned regularly. The furniture came from area antique dealers and they would be chagrined to learn that authentic New England cottage antiques came from a flea market. The guest complained after his stay and demanded a full refund, which we did not provide. The reason we gave is stated above. We gladly refund money when a guest finds the inn unsatisfactory upon arrival, not after staying for six nights. This customer was apparently unhappy with the rate for a full-size apartment including a complete kitchen, living room and bedroom although we tend to be at or below market compared to others in the area. We have been in business for 35 years and the vast majority of our guests are more than generous with reviews. We strive for such reviews in every case.
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All photosRoom & Suite
Photo provided by managementMarket Street Inn
Riverview Suite includes two rooms with bath.
"Ground floor room at 26 Market Street was very good"
"Don't book the Sheridan room...unless you like feeling like you're in a horror movie every time you go to the bathroom"
"Try to get a room that is not on the third floor. (smaller, low ceiling)"
"The apartments facing Market Street get the morning sun. Very nice in the winter."
"Stairs to upper apartments were steep, and those with limited mobility would want to stay on ground floor rooms/apartments. Quiet street."
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12
PRICE RANGE
US$94 - US$236 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsNewburyport
NUMBER OF ROOMS
10
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