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Best Western Plus Berkshire Hills Inn & Suites

514 reviews
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Traveller (34)
Room & Suite (37)
Dining (3)
Overview
  • Excellent48%
  • Very good36%
  • Average14%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Berkshire Hills Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (514)Write a Review
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All reviewsbreakfast includedhot itemsthe breakfast areahot breakfastmake your own wafflesclean roomspotatoestwo room suiteshaker villagebagelswaffle makerfridge and microwavenice breakfastnothing fancyking bedconvenient locationthird floor
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151 - 155 of 501 reviews
Reviewed 10 March 2016 via mobile

Let's start by comparing Apples to Apples: if you're expecting Hilton or Courtyard by Marriott, this is not the same thing. But I will tell you what it is. It is a clean, recently renovated facility with very nice features - including a gym -...More

Thank John B
Response from BW_Berkshire, General Manager at Best Western Plus Berkshire Hills Inn & SuitesResponded 11 April 2016

Dear John B, Thanks for your outstanding review and for the compliments on the convenient location, the quality of the guestrooms and our breakfast. We were honored by your honest and helpful review. Thank you again for your business. Sincerely, Bohdan Lawriw General Manager

Reviewed 7 March 2016

The front desk staff were very friendly, knowledgeable and efficient. The room was simple but updated and clean. Towels were large for this kind of property and bright white, looked new. The breakfast buffet was simple but the food was fresh and offered ample choices....More

Thank Ninallc
Response from BW_Berkshire, General Manager at Best Western Plus Berkshire Hills Inn & SuitesResponded 11 April 2016

Dear Ninallc, Thank you so much for your kind words and for choosing to stay with us. Our guests are the driving force behind what we do everyday, we just simply want our guests to experience great hospitality at our hotel. You made our day!...More

Reviewed 1 March 2016

Stayed at the Best Western PLUS Berkshire Hills Inn & Suites at 1350 West Housatonic Street in Pittsfield, MA on two separate occasions in the past 6 weeks. The accommodations were clean and comfortable. The complementary breakfast was excellent on both visits. the staff were...More

Review collected in partnership with Best Western
Thank Timothy A
Response from BW_Berkshire, Manager at Best Western Plus Berkshire Hills Inn & SuitesResponded 5 March 2016

Dear Timothy A, We are very fortunate to have a staff that work hard and take pleasure in maintaining the cleanliness and beauty of the hotel in addition to providing a level of service and respect as our guests deserve nothing but the best. Thank...More

Reviewed 29 February 2016

We stay at this Best Western whenever we're in the Berk shires. (about 3 times a year)/ The hotel is clean, the rooms are adequate, and the service is friendly and helpful. The breakfast is very good.More

Review collected in partnership with Best Western
Thank Ted H
Response from BW_Berkshire, General Manager at Best Western Plus Berkshire Hills Inn & SuitesResponded 5 March 2016

Dear Ted H, Thank you very much for your positive review of our hotel. Our entire team is determined to ensure an excellent stay for all our guests. We are delighted you enjoyed your stay and that you have chosen us to be your hotel...More

Reviewed 23 February 2016

Very friendly and accommodating staff. Also, the breakfast area was kept very clean and had a good variety. This was a huge plus for us, since we are wheat free. They had eggs, sausage, potatoes, yogurt and fruit. Everyone from the front desk to the...More

Review collected in partnership with Best Western
Thank Sarah O
Response from BW_Berkshire, Manager at Best Western Plus Berkshire Hills Inn & SuitesResponded 26 February 2016

Dear Sarah O, Thank you for taking the time out of your busy schedule to write about your visit to our hotel. Our staff is so pleased when we exceed our guest's expectations and we are delighted you enjoyed your stay with us. Service is...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$89 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (34)
Room & Suite (37)
Dining (3)
Business Centre & Event Rooms (6)
Questions & Answers
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Jasmine C
6 January 2017|
Answer
Response from Steve E | Reviewed this property |
Here is something I found from USA Today: It is virtually impossible to rent a hotel room in the United States if you are under 18, the legal age of majority in all states. The two basic reasons for this are liability and... More
0
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Jacqueline S
28 November 2016|
AnswerShow all 6 answers
Response from quackmar | Reviewed this property |
I agree with all of the above. Rules can vary based on price, or if there's some kind of special event going on. I would call the hotel. I recall the front desk being very courteous.
0
Votes
Bob D
16 June 2016|
AnswerShow all 3 answers
Response from W M | Reviewed this property |
No pool, but there is a fitness room with an elliptical and treadmill.
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Votes
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Room Tips
"Request a room on the back side of the hotel because it quieter"
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"Choose a room at the back of the hotel away from traffic noise."
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"room quiet from outside, noise from upstairs or hallways might be unavoidable"
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"Ask for the back of the hotel - the side away from the street."
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