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Hilton Garden Inn Boston/Waltham

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Traveller (51)
Room & Suite (21)
Storyboard
Overview
  • Excellent50%
  • Very good29%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“front desk”(93 reviews)
“room was clean”(37 reviews)
“small room”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Boston/Waltham
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Boston/Waltham
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (683)
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665 results
Traveller rating
318
197
98
34
18
Traveller type
Time of year
LanguageEnglish
More languages
318
197
98
34
18
Show reviews that mention
All reviewsfront deskroom was cleansmall roomthe hotel staffwould stay here againbreakfast buffetnice hotelconvenient locationeasy accesscoffee makerfitness centerbaked fishbusiness tripomelethgilobbyboston
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1 - 5 of 665 reviews
Reviewed 1 week ago

One of the many hotels in the Waltham business area. Whilst staff is very friendly the place is worn out and everything is quite aged. The carpet causes bad air in the room and I wouldn't walk barefoot on it. Quality in general is borderline.More

Thank Stephan S
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 1 week ago

Hi Stephen! Thank you for sharing some feedback regarding your stay with us. Please accept our sincere apologies for the less than perfect stay that you encountered. We are in the beginning stages of renovating the hotel and have just completed our two model rooms!...More

Hotel's Favourite
Reviewed 11 June 2018

I'm studying in Maine for the past year and Boston is my first stop before getting the road, and this hotel is one of the best findings I had so far, I've tried a few before coming to this hotel. Very quiet area, staff polite...More

1  Thank Glu2012
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 4 weeks ago

Thank you for the wonderful review Glu2012! We appreciate your feedback and are thrilled to hear that you would continue to choose our location for your travel needs when heading to Maine. We look forward to welcoming you back again soon. Hospitably, Sean Riccard General...More

Reviewed 1 week ago

Nice staff and all the typical HGI accommodations. The parking lot is up a hill and loading and unloading is tricky because of where the entrance is; I had a lot of luggage since it was part of a longer trip and since there is...More

Thank 305lises
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 1 week ago

Thank you for sharing some feedback of a recent stay with us. We appreciate your comments and are pleased to hear you found the staff to be nice with good accommodations. We hope to see you again soon! Hospitably, Sean Riccard General Manager

Reviewed 1 week ago

My husband and I brought our 2 boys here for a long weekend. It was about 25-30 minutes from downtown boston, which was nice. The staff is friendly, the breakfast was delicious, and the hotel (pool, room, etc) was very clean. We will be back!More

Review collected in partnership with Hilton Garden Inn
Thank Justin F
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 1 week ago

Thank you for sharing some feedback Justin F! We appreciate your comments regarding the Hilton Garden Inn Boston Waltham! We are pleased to hear that you enjoyed the breakfast and overall staff. We look forward to welcoming you back again soon! Hospitably, Sean Riccard General...More

Reviewed 1 week ago

I booked this hotel on HotelTonight. When we arrived very tired, the front desk worker informed me that I had not paid for the hotel on Hotel Tonight and he instead needed to charge my credit card for the room. I thought this was not...More

Thank aacarniol
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 1 week ago

Thank you for sharing some feedback regarding a recent stay. Please accept my sincere apologies for the billing issues that you experienced with your reservation. Can you please contact the hotel directly so that we can get this cleared up for you as soon as...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$131 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Waltham
#1 Romantic Hotel in Waltham
#1 Business Hotel in Waltham
#3 Green Hotel in Waltham
Room types
Non-Smoking Rooms
Details
Price range
US$131 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Waltham
#1 Romantic Hotel in Waltham
#1 Business Hotel in Waltham
#3 Green Hotel in Waltham
Room types
Non-Smoking Rooms
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Traveller (51)
Room & Suite (21)
Dining (11)
Pool & Beach (5)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
smiilexoxo27
16 January 2018|
AnswerShow all 3 answers
Response from MRGalant | Reviewed this property |
Boston has an excellent light rail system. There is a station in Waltham that can take you into Boston, and Fenway is a short connection from there.
1
Vote
MargaretVV
30 August 2017|
AnswerShow all 5 answers
Response from L9393NIrobertm | Reviewed this property |
Breakfast is available downstairs off the lobby, but it is not included in the room rate.
0
Votes
Sky1965
20 September 2016|
AnswerShow all 6 answers
Response from Louis W | Property representative |
yes we do
0
Votes
Room Tips
"Relatively quiet area (except during rush hour) so not clear if some rooms are quieter than others (or need..."
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"Top foor was very quiet"
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"I like high floors but that's a personal preference"
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"I always ask for upper room away from elevators when hotel is close to highways"
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