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Ratings and reviews
6 reviews
  • Excellent0%
  • Very good16%
  • Average0%
  • Poor33%
  • Terrible51%
15 Aug 2017
“Absolutely Atrocious”
23 Jul 2017
“Good stay”
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Location and contact
387 Riverdale St, West Springfield, MA 01089-4625
12.8 miles to Bradley Intl Airport
41 restaurants are within a 1 mile radius
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Reviews (6)
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1 - 5 of 6 reviews
Reviewed 15 August 2017 via mobile

GO ELSEWHERE! This place is absolutely disgusting! The police showed up everyday for two weeks straight because of some sort dispute. I was offered every type of illicit drug available. The wifi is shoddy at best. The bed, sheets, pillows were like sleeping on sandpaper....More

Date of stay: August 2017
Thank 8BaByCaKeS8
Reviewed 24 July 2017

we stayed here for a week, they are updating the rooms and they are fabulous, Our room looked like we were staying in a log cabin, I loved it. Jerry Lee, Bobby, and I think her name was Barbara not sure were fantastic, Great guest...More

Date of stay: July 2017
2  Thank Amy9924
Reviewed 15 February 2016 via mobile

I made a reservation for my hubby and I, very happy because we've been searching for a room with a jacuzzi and everything was booked. So when we arrived I immediately I hated it dirty ppl working on cars and it also looked like it...More

Date of stay: February 2016
6  Thank Adeline T
Reviewed 31 January 2016

In the last 20 years i would stay 3-4 times a year just to get away and it was nice. The last time was not. The tubes are a great size, however the last time i made them come back to clean mold around the...More

Date of stay: February 2015
4  Thank Greg D
Reviewed 12 April 2014

This motel had a room that looked like it was right out of a horror flick. Filthy, it stunk, loads of crap wedged in between the sink and wall, service was horrible. Never again will I return to this place. The main lobby smelled like...More

Date of stay: March 2014
9  Thank Jennyo1974
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Number of rooms
Also Known As
Bel-Air Hotel West Springfield
United States > Massachusetts > West Springfield
Number of rooms
Also Known As
Bel-Air Hotel West Springfield
United States > Massachusetts > West Springfield
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Room Tips

"Get a room close to the office. There's less noise."
30 Sep 2013
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