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  • Excellent0%
  • Very good17%
  • Average0%
  • Poor33%
  • Terrible50%
  • 15 Aug 2017
    “Absolutely Atrocious”
  • 23 Jul 2017
    “Good stay”
387 Riverdale St, West Springfield, MA 01089-4625 See on map
Air Conditioning
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Reviews (6)
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1 - 5 of 6 reviews
Reviewed 15 August 2017 via mobile

GO ELSEWHERE! This place is absolutely disgusting! The police showed up everyday for two weeks straight because of some sort dispute. I was offered every type of illicit drug available. The wifi is shoddy at best. The bed, sheets, pillows were like sleeping on sandpaper....More

Thank 8BaByCaKeS8
Reviewed 24 July 2017

we stayed here for a week, they are updating the rooms and they are fabulous, Our room looked like we were staying in a log cabin, I loved it. Jerry Lee, Bobby, and I think her name was Barbara not sure were fantastic, Great guest...More

2  Thank Amy9924
Reviewed 15 February 2016 via mobile

I made a reservation for my hubby and I, very happy because we've been searching for a room with a jacuzzi and everything was booked. So when we arrived I immediately I hated it dirty ppl working on cars and it also looked like it...More

5  Thank Adeline T
Reviewed 31 January 2016

In the last 20 years i would stay 3-4 times a year just to get away and it was nice. The last time was not. The tubes are a great size, however the last time i made them come back to clean mold around the...More

4  Thank Greg D
Reviewed 12 April 2014

This motel had a room that looked like it was right out of a horror flick. Filthy, it stunk, loads of crap wedged in between the sink and wall, service was horrible. Never again will I return to this place. The main lobby smelled like...More

9  Thank Jennyo1974
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Hotel Amenities
Air Conditioning
Number of rooms
Also Known As
Bel-Air Hotel West Springfield
United States > Massachusetts > West Springfield
Number of rooms
Also Known As
Bel-Air Hotel West Springfield
United States > Massachusetts > West Springfield
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Room Tips
"Get a room close to the office. There's less noise."
30 Sep 2013
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