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Super 8 West Springfield/Route 5

Expedia.comUS$68*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$94*
US$68*
Great Deal
US$69*
US$94*
US$68*
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Super 8 West Springfield\/Route 5
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315 Reviews from our TripAdvisor Community

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Showing 307: English reviews
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Cape Cod, Massachusetts
Reviewed 2 days ago NEW

Review collected in partnership with Super 8
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Helpful?
Thank lorins387
Phoenix, Arizona
Reviewed 4 days ago NEW

This place was literally terrible. The room had bed bugs, it was outdated, not renovated, desk staff was unfriendly, carpets were filthy, room smelled, shower was a trickle, hair dryer did not work, lamp broken, 6 plugs in one outlet...just terrible.....smelly and depressing. Dirty comforter...stains. Terrible...Do Not stay there.

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Helpful?
Thank sistercoyote2
Montreal, Canada
Reviewed 5 days ago NEWvia mobile

We paid $70 to stay there but i think the fair price for this is more like $40 Right at the front lobby carpets were super dirty with stains...i almost turned around but hotel was already paid for..😐 carpets in the stairs very used room was ok at least carpet was cleaner and newer that is why i did not...

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Thank milly591
Reviewed 1 week ago NEW

Review collected in partnership with Super 8
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Thank Rich C
Jersey City, New Jersey
Reviewed 1 week ago NEW

The overall room was good but could have been cleaner. I found an old plastic spoon under the bed. The bathroom was clean. Breakfast was not amazing but all I really needed was oatmeal, waffles, cereal, tea, and coffee which they definitely had.

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Thank P8334BEchristineg
Cranford, United Kingdom
Reviewed 2 weeks ago

The reservations were swift and the desk agent friendly, yet he never got off the phone from his ongoing conversation with a friend, which seemed unprofessional. The rooms are smaller in size than average but ours was clean. They don't provide extra blankets which made it hard to sleep being cold. This hotel needs to check & replace their matresses...

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Helpful?
Thank B7375EHstevenr
Westfield, Massachusetts
Reviewed 3 weeks ago

The woman working was terribly rude. When asked if I could switch rooms she denied the request. She said because it was booked online (through whyndam hotel group's website) it couldn't be changed. She became flustered, rolled her eyes and walked away. She was extremely rude, unprofessional and unhelpful. She didn't even know Super 8 was owned by Whyndam Hotel...

Review collected in partnership with Super 8
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Helpful?
Thank T5300CLjenniferp
Queens
Reviewed 3 weeks ago

When I booked this hotel, I was little hesitant. But after arriving it was obvious, I have made a mistake. Never again!!

Review collected in partnership with Super 8
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Helpful?
Thank Raghvendra S
Holyoke, Massachusetts
Reviewed 4 weeks ago

Review collected in partnership with Super 8
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Helpful?
Thank B4574KOrichardr
Boston, Massachusetts
Reviewed 4 weeks ago

A good hotel, not great, but I wanted cheap so I got it. This is the only hotel where I have to fill out a small form with my plate number and address in triplicate. Very 80s. The location is good next to the 90/91 intersection. Adequate parking.

Review collected in partnership with Super 8
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Thank 888mochaman

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included

Additional Information about Super 8 West Springfield/Route 5

Address: 1500 Riverdale St, West Springfield, MA 01089-4640
Region: United States > Massachusetts > West Springfield
Price Range: £49 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 West Springfield/Route 5 2*
Number of rooms: 62
Reservation Options:
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Also Known As:
Super 8 West Springfield / Route 5 Hotel West Springfield
Super Eight West Springfield
West Springfield Super Eight
West Springfield Super 8
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Questions & Answers

Questions? Get answers from Super 8 West Springfield/Route 5 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a different place to stay. This place is horrible.”
sistercoyote2, 19 May 2017 | Read review
“Just don't stay here is all”
SelinaJ1960, 25 Mar 2017 | Read review
“Request second floor. Pretty quiet.”
329debd, 9 Oct 2016 | Read review
“first and foremost, look elsewhere..................”
J9657RPjohnb, 2 Oct 2016 | Read review
“We got the cheapest room. It was on the first floor and very quiet and very nice. AC worked great!”
marybkinser, 9 Sep 2016 | Read review
5 of 5
Expedia.com
US$68* /night
View Deal
Booking.comUS$69
TripAdvisorUS$68
HotelQuicklyUS$94
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*Disclaimer
Prices are for 1 room, 2 adults
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