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Hampton Inn West Springfield

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Hampton Inn West Springfield
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565 Reviews from our TripAdvisor Community

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Showing 556: English reviews
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Reviewed 3 days ago NEW

I always have a pleasant experience at this hotel. The staff is very helpful and accommodating. I enjoy staying here as aposed to any where else because of the staff and clean accommodations. Love the free coffee in the lobby as well.

Review collected in partnership with Hampton
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Helpful?
Thank Carmen O
HOTEL’S FAVOURITE REVIEW
Reviewed 28 October 2016 via mobile

The checking in process was very painless and the front desk staff very accommodating and knowledgeable. I asked for a local place to catch a hockey game, pizza and cold beer. They recommended a place named Cal's. Excellent recommendation it checked all the boxes. After leaving the desk area getting to the room was easy. The lobby, connecting hallways and...

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Helpful?
Thank Shannon-Lee R
About Hotel's Favourite Review
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear Shannon-Lee R, Thank you so much for choosing us for your recent stay and for the glowing and very detailed review of the hotel. Your kind words about our property and staff make us all very proud! We also greatly appreciate your recommendation of the hotel to others staying in the area for both business and leisure. Sincerely, Megan...

South Dennis, Massachusetts
Reviewed 2 weeks ago

We were visiting friends in the area for a Super Bowl party and wanted lodging nearby. The TripAdvisor reviews were positive, so we booked it. Pets are allowed and we are allergic, so we asked for a King room that was pet free and non-smoking. They were very accommodating when we reserved over the phone. Upon arrival until we checked...

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Helpful?
Thank LikesFairness
West Springfield, United States
Reviewed 2 weeks ago

The hotel was very clean and the staff was great. We were there only one night checking in late and leaving early. The breakfast was very good with lots of choices. It had easy access to the highway and was located in an area with lots of nearby restaurants, so it was very convenient, and safe. Our only issue was...

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Thank X2201OTcynthiac
Saint Albans, Vermont
Reviewed 2 weeks ago

This hotel is in a prime location near restaurants and shopping. The service was incredible by every single staff member. That is very rare these days. All employees have been there for a long period of time, which says a lot about the quality.

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Thank 777trishaw
United States
Reviewed 2 weeks ago

This Hampton is clean, convenient, and has an extremely professional staff. Have stayed on several occasions and always extremely satisfied. Great complimentary breakfast and rooms are nicely outfitted. Great price as well.

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Thank davidpC2694DL
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear davidpC2694DL, Thank you for your repeat business and kind words about our cleanliness, convenience, staff and breakfast! We hope to see you again soon. Sincerely, Megan Pascale General Manager

Gilbertsville, Pennsylvania
Reviewed 2 weeks ago

The West Springfield Hampton Inn continues to be a welcome location to stay while in the West Springfield, MA area. Accommodations are clean and secure, complimented by a very professional & personable staff. The complimentary breakfast includes both hot & cold items and the breakfast space & it's assortment of foods is maintained by a very efficient & friendly staff...

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Thank 839dw
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear 839dw, Thank you for staying and for taking the time to craft this detailed review of the property. We appreciate your confidence in our accommodations and look forward to seeing you again upon future trips to the West Springfield area! Sincerely, Megan Pascale General Manager

MOntreal, Canada
Reviewed 3 weeks ago

This is a great hotel. Well situated, plenty of restaurants around and some shopping. Very friendly and welcoming staff. Hotel very clean. Good bed, good size tv and a fridge. Can't ask for more. I would definitely recommend this hotel to anyone. It is a hotel where you also feel safe.

Review collected in partnership with Hampton
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Thank nathaliedM521MX
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear nathaliedM521MX, Thank you for staying with us during your recent trip to West Springfield. We appreciate your loyal business and the great review! Sincerely, Megan Pascale General Manager

Reviewed 4 weeks ago

Very good hotel with quality accomodations and great customer service. Will definetely stay here again in the future. The breakfast was better than average but I still think it could have being better. Most important the rooms were super clean and comfortable with even a sofa.

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Thank Agata W
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear Agata W, Thank you for staying and for your kind words about our property and staff! We look forward to seeing you again next time. Sincerely, Megan Pascale General Manager

Reviewed 4 weeks ago

I didn't know this area and wanted to arrive a day prior to my workshop presentation. Traveling alone, I was concerned about safety as well as quality of the hotel. From my first telephone call , I was delighted with the quality and professionalism of everyone at the hotel. It was a friendly, safe and supportive environment. The hotel was...

Review collected in partnership with Hampton
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Helpful?
Thank Diana C
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear Diana C, Thank you for staying for your recent workshop presentation. It was great talking to you on the phone prior to your arrival and I'm so happy to hear that you had such a great experience during your stay. Hopefully I'll get the chance to meet you in person next time you stay! Sincerely, Megan Pascale General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: £95 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 4th floor - no complaints. You can walk to shopping.”
 of 5 bubbles LikesFairness, 7 Feb 2017 | Read review
“Stay away from lobby”
 of 5 bubbles birdie11772, 23 Sep 2016 | Read review
“never had a bad one”
 of 5 bubbles howardw431, 21 Sep 2016 | Read review
“A king room size would be the best bet.”
 of 5 bubbles pahess, 8 Jul 2016 | Read review
“There's nothing particularly scenic to see in this area, so room choice didn't seem to matter. Further from the elevator was quieter.”
 of 5 bubbles A7797JBamyc, 6 Jul 2016 | Read review
5 of 5