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Extended Stay America - Boston - Westborough - Connector Road

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Traveller (15)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent13%
  • Very good15%
  • Average15%
  • Poor13%
  • Terrible44%
Travellers talk about
“other guests”(2 reviews)
“esa”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
Pets Allowed
2 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
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1 - 5 of 65 reviews
Reviewed 1 week ago

You get what you pay for. This place feels old & dirty because it is. Staff is unprofessional. The guy who checked me in was actually borderline rude. The lady at check out was nice but sort of clueless. 1) A large bug was crawling...More

Thank aimee c
Response from 00esa, Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded 1 week ago

Aimee, it is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you encountered is...More

Hotel's Favourite
Reviewed 14 August 2017

I think this hotel was the first place that made me happy since we arrived in Massachusetts. We were very tired and jet lagged when we came and we wanted to get to the room and rest. Sally, who gave us our room key helped...More

Thank Prachi8101
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded 15 August 2017

Prachi, thank you for sharing your wonderful review of your visit to Extended Stay America - Boston - Westborough - Connector Road. Our goal is to make your stay as comfortable as possible and it's nice to know our team accomplished this during your visit....More

Reviewed 2 weeks ago via mobile

I stayed here for a family visit. The hotel is in a quiet location and is your basic clean Budget Hotel. Overall I would recommend this hotel if you're looking for no frills hotel in the mall bro Westborough area. Easy to get to with...More

Thank Joanne L
Response from 00esa, Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded 2 weeks ago

Joanne, thank you for choosing us while here to meet your family and recommending us to others. We are pleased to know you liked our affordable priced and the convenience of our location. It was a pleasure to have you as our guest, and we...More

Reviewed 13 March 2018

I went here as a place to get out the house for a while. First, I noted the front service was really slow, and it took about 20 minutes for me to get my key. Right when I got in my room, I noticed there...More

Thank 1coolcat1
Response from 00esa, Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded 14 March 2018

We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer...More

Reviewed 19 November 2017 via mobile

This place have always been nice to me as you don’t feel homesick even if you come in a business trip. My trip was a family trip though but as I mentioned before, very good and economical place, taking care of your basic needs in...More

Thank manisha v
Response from 00esa, Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded 20 November 2017

Thank you for choosing to stay at Extended Stay America once again. We are delighted to know you and your family were comfortable here and were impressed with all the aspects of our hotel. Thanks again for recommending us as a great value, and we...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$104 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$104 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (15)
Room & Suite (9)
Dining (1)
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Room Tips
"Don't stay in room 230. It's by the door and it was slamming late and again by 6 am. The fridge is so..."
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"Its better to get rooms in the middle, the ones at the end are trash."
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"Don't bother"
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"Rooms on the ground floor are closer to the receptions where you get the towels and utensils."
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