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Quality inn Westfield

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Quality inn Westfield
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79 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Danvers, Massachusetts
Reviewed 1 week ago

Stayed here for my daughters graduation from Westfield state university. Clean rooms. comfortable beds. Hotel very convenient to the college and attractions Would definitely stay again. Recommend hotel

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Helpful?
Thank kimc1023
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Kim, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. And congratulations on your daughters graduation from Westfield State University!! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of...

Milton, Vermont
Reviewed 2 weeks ago

We had a very good experience at the Westfield Quality Inn. Our room was very clean and comfortable and the staff were pleasant and helpful. It was nice being able to bring our dog there. He was warmly welcomed also and not just tolerated. We would definitely stay there again should the need arise. It is conveniently located right off...

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Helpful?
Thank kimburbo
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Kim. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We love pets, I'm glad that Mr. Hunter enjoyed his stay with us as well. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...

Syracuse, New York
Reviewed 3 weeks ago

We were in town, just for one night. The room was very clean and the bed was very comfortable. The halls are a little run down, but I feel that they're doing some updating. Breakfast was good as usual and the bacon was everyone's favorite. My only complaint, we had a room on the back side of the building that...

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Helpful?
Thank Bethany L
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Bethany, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Reviewed 4 weeks ago via mobile

Decided to make our way down to southwick before a dirt bike race on Sunday and stayed at the comfort in. It was a great stay and a great price, the room was awesome the people were friendly and very accommodating. We only stayed for one night, but would definitely come back!

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Helpful?
Thank Taylor L
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Taylor, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. One little thing though we are a Quality Inn not Comfort Inn. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...

Cortland, New York
Reviewed 2 October 2016

Twice now we have needed a hotel for an overnight stop on trips following an annual weekend trip to a conference north of Boston, and the Quality Inn at Westfield, MA has met our requirements very well. It is convenient to the Mass Pike exit with plenty of free parking and as on a previous stay, our room was clean...

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Helpful?
Thank DAH1806
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Manchester, New Hampshire
Reviewed 12 September 2016

Shower didn't drain well. Standing ankle deep in soapy water. Same room a couple months ago, same problem, mentioned it, no change this time. Sink drain actually diconnected on this visit (9/9/2016), air gap between sink pipe and trap. Noticed it because of the sound of water running onto the floor. Hmmm... It is also a good idea to check...

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Helpful?
Thank 67AustinHealey
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Austin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are aware of problem with the shower...

Rome, Italy
Reviewed 5 September 2016

This place is amazing. Polite and welcoming owners, clean, one of the few places with great and abundant breakfast included in the price. The rooms are spacious and everything worked fine, the tv, the fridge, coffee machine, showers. Can warmly recommend to all, who are looking for a safe and sweet goodnight's sleep.

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Helpful?
Thank Panther L
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Panther, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Montgomery, Texas
Reviewed 22 August 2016 via mobile

Stopped after a long day on the road and the weather started to get bad so we opted to stay here. Room was clean, it was quite and the beds were pretty comfortable. Breakfast was ok but nothing special. The price for the room was fairly high at $100 + tax. I would suggest anyone staying here should stop at...

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Helpful?
Thank markchristy
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear markchristy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Orlando, Florida
Reviewed 19 August 2016

I am so impressed with this property. Wonderful location, friendly check in, beautiful hotel exterior, beautiful room with very comfortable bed, excellent WiFi and a delicious hot breakfast. Note: the breakfast room is small however, I waited a few minutes and a table became available. A Wendy's restaurant is only a few steps away. I would definitely stay here again.

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Helpful?
Thank PhyllisD534
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Phyllis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

A TripAdvisor Member
Level Contributor
13 reviews
1 helpful vote
Reviewed 18 August 2016 via mobile

I recently stayed there (8/19-24/2016) with the family due to home remodel, the hotel was nice, quiet, and close to the mass toll road (90). Our only complaint was the black/greenish mold on the ceiling in the bathroom, because the hotel was booked, we had no other option but to stay in that room.. Room 120...

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Helpful?
Thank A TripAdvisor Member
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality Inn Westfield Massachusetts conveniently located on route 10/202 off exit 3 on I-90. This Quality in is just minutes away from downtown Westfield and Springfield, and several area attractions including: The Westover Air Force Base, NaiSmith Memorial Basketball Hall of Fame, Eastern States Exposition, Six Flags New England, The Mass Mutual Center, Yankee Candle, and the Holyoke Mall. The Quality Inn is a completely Smoke Free and Pet Friendly perfect for business travelers, families and individuals seeking quiet, clean, and friendly accommodations in Westfield Mass. We invite all our guests to enjoy our complimentary Q breakfast hot and fresh every day. Stay connected with coworkers, friends, or family with our free hi-speed wireless internet, and business center. Or take some time out to relax in our outdoor seasonal pool. Also, be sure to check out our great special offers, and packages. For Corporate and Group rates please contact our Director of Sales for more information. ... more   less 

Additional Information about Quality inn Westfield

Address: 2 Southampton Rd, Westfield, MA 01085-1320 (Formerly Econo Lodge)
Region: United States > Massachusetts > Westfield
Price Range: £57 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality inn Westfield 2.5*
Number of rooms: 57
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Also Known As:
Econo Lodge Westfield
Westfield Econo Lodge
Econolodge Hotel Westfield
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Questions & Answers

Here's what travellers have asked, with answers from Quality inn Westfield staff and other travellers.
1 question
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Westfield, Massachusetts
over a year ago

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Questions? Get answers from Quality inn Westfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the parking lot :)”
 of 5 bubbles BethanyL103, 14 Nov 2016 | Read review
“Rooms on the side away from the parking lot may be quieter as guests depart in the morning.”
 of 5 bubbles DAH1806, 2 Oct 2016 | Read review
“Odd number rooms on first floor open to parking lot. Easy to unload!”
 of 5 bubbles Williamb1975, 25 Oct 2015 | Read review
“Ask for second floor, quiet room in the back. They do overlook the parking lot but are amazing quiet.”
 of 5 bubbles susansL8396AP, 13 Oct 2015 | Read review
“Don't choose the ground floor near an exit. VERY noisy.”
 of 5 bubbles PixelW22, 10 Aug 2015 | Read review
5 of 5
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