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Residence Inn Boston Westford

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Residence Inn Boston Westford
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137 Reviews from our TripAdvisor Community

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Showing 136: English reviews
San Francisco, California
Reviewed 4 days ago NEWvia mobile

Stayed three nights this past week, having not visited for 3 or 4 months. Front desk service ok and breakfast now provides some additional healthier choices. Unfortunately the rooms are starting to get to the point where they need a refresh and mine was not/half serviced on the second day of my stay. Just getting a little tired around the...

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Helpful?
Thank EdnaofDorchester
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Edna, Thank you for your continued patronage to our Residence Inn by Marriott. I apologize for the housekeeping issue you experienced during your stay with us and appreciate you bringing this matter to our attention so that we may address it constructively. I will forward your comments regarding our furnishings to appropriate above property leaders. We hope that you...

San Juan, Puerto Rico
Reviewed 1 week ago

Before I wrote this review I had to read some that has been posted already because I wanted to see how many times Rich was mentioned. (he was AWESOME) For those of you who have not yet visited Rich is the breakfast attendant. I stayed there this past weekend with my Nieces (under 10yrs old) We went to breakfast and...

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Helpful?
Thank Lifetime23
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Hello Lifetime23, Thank you for your recent comments regarding one of our Residence Inn associates. I agree that Rich is a very valuable team member who goes out of his way everyday to provide personal service to all of our guests. I appreciate you taking the time to recognize him for this service and I am sure he will remember...

Lisbon, Portugal
Reviewed 2 weeks ago

The food is prepared with care and love with attention to detail by Richard and his mother Linda. I was impressed by their customer friendliness and personal approach to guests. One feel at home with them. They cook dinner (included in the hotel rate) from Monday to Wednesday, and I would definitely try it out.

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Helpful?
Thank ConstanceB8
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Valued Guest, Thank you for your recent comments regarding Linda and Rich. I appreciate you posting your review on social media to alert other travelers to your positive experience. Recommendations such as yours are the best complement our Residence Inn can receive. Kindest Regards, Cheryl Prentiss.

New Delhi, Delhi, India
Reviewed 3 weeks ago

Linda, Deb, Nancy and each member of Hotel Staff this is for you guys. This hotel is the first accommodation we got to stay at when we moved to US for the first time. I along with my wife and 15 months old kid checked in first week of August and stayed there for almost a week until we found...

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Helpful?
Thank Manu2101
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Hello Manu, I know that you are busy and I appreciate you taking the time to recognize so many of our associates. I am very fortunate to have such a dedicated group of service orientated individuals taking care of our Residence Inn guest's. I will share your feedback with them. Please feel free to stop by and visit them if...

Reviewed 26 October 2016 via mobile

Hotel was clean and nicely decorated in Fall colors. Front desk staff was extremely friendly and attentive to our needs. Room was clean and well kept. Pool was great for kids. Buffet breakfast was good. The breakfast attendant that was working that morning, I cannot remember his name, was awesome! He was social and helpful, he even waited for someone's...

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Helpful?
Thank Meredith C
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Meredith, I am so happy to know that you enjoyed staying at our Residence Inn by Marriott. We are very lucky to have such a dedicated group of service driven associates that work for the hotel. Thank you for taking the time to recognize them and to post your comments on social media. We hope that you will come...

Reviewed 22 October 2016 via mobile

I highly recommend this hotel for anyone looking for decent stay with breakfast included and spacious room with kitchen included. The room was decent and included all the kitchen amenities like stove, fridge, oven and even dishwasher. Breakfast served had good variety of items to choose from. The reception and hotel staff were very hospitable. They also provide shuttle services...

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Helpful?
Thank soumya k
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Soumya, Thank you so much for your recent review regarding our Residence Inn by Marriott. I am pleased you found the accommodations met your needs and that our team provided you with hospitable service. We appreciate your alerting other travelers to your positive experience and hope that you will have an opportunity to stay with us again! Kindest Regards,...

Joppa, Maryland
Reviewed 16 October 2016

The staff was great and the service was excellent. The breakfast had some interesting items in addition to the usual eggs and freshly made waffles. The room was excellent. It consisted of a living room/fully equipped kitchen and a bedroom. We did not get a chance to use the pool and Jacuzzi or the exercise room though. The hotel was...

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Helpful?
Thank chymist1
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Recent Guest, I am pleased that you found our team to be hospitable and engaging. We appreciate your positive feedback regarding our Residence Inn by Marriott and hope that your travels will allow you to stay with us again! Kindest Regards, Cheryl Prentiss

Timbuktu, Mali
Reviewed 25 September 2016

Our August week-long stay at this site, yielded a good-sized, handicap accessible, clean suite with a kitchenette, comfortable bed, free parking, OK free breakfasts, and good evening manager receptions with free food and drinks, but it was extremely pricey (over $200/night) because we booked last minute. The staff was very nice. Their breakfasts were very good for being free; however,...

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Helpful?
Thank Bill_123
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Hello Bill, Thank you for your recent review regarding our Residence Inn by Marriott. We are delighted that you found our team to be hospitable. I think that you will be pleased to know that the Residence Inn Brand just upgraded all of the breakfast offerings and our guest's feedback has been positive. We hope that you will have another...

Liverpool, Pennsylvania
Reviewed 12 September 2016

Stop here on our way to Maine, The staff was outstanding. there was a rude lady who checked in ahead of us and the manager handled the situation very well. The room was clean and always love the kitchens in these rooms.

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Helpful?
1Thank SheriBobLove2Travel
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Sheri & Bob, We are delighted that you were satisfied with our team and with your room. Thank you so much for taking the time to post your comments regarding our Residence Inn by Marriott on Tripadvisor. Kindest Regards, Cheryl Prentiss.

Manila, Philippines
Reviewed 7 September 2016

This was my home from Jan 8 - April 8, 2016 during my US offshore work assignment. I don't any have complains with this place. The staff were all accommodating and approachable. Breakfast is free however dinner is free from Mondays till Wednesday only unless they have special holiday where they will serve free dinner to their guests. The facilities...

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Helpful?
1Thank Yukito_san
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Yukito, We enjoyed having you stay with us for your extended business trip. Thank you for recommending our Residence Inn by Marriott to other travelers. Your referral is the best compliment we can receive. Kindest Regards, Cheryl Prentiss

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the Residence Inn Boston Westford hotel, we've perfected the extended-stay experience by combining the comforts of home with a passion for making guests feel welcome. Our extended-stay Westford, MA hotel is two minutes from Nashoba Valley Ski Area and Kimball Farm. Gibbet Hill, Groton, and Lowell are all just ten minutes away, and downtown Boston, just forty. Start each day at our Westford hotel with a complimentary full hot breakfast buffet. Enjoy separate living and sleeping areas with plenty of space for relaxing, entertaining, or business. Get productive with complimentary wireless Internet access and a large desk. Make yourself at home in front of a 37" flat-screen TV. Cook a meal in the full kitchen, featuring a stove, refrigerator, microwave, dishwasher, and more. Relax in our pool and heated spa, or on our Sport Court®. Unwind with our evening manager's reception or weekly BBQ. Few Westford hotels can match our service "so memorable." ... more   less 

Additional Information about Residence Inn Boston Westford

Address: 7 Lan Dr, Westford, MA 01886-3538
Region: United States > Massachusetts > Westford
Price Range: £113 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Westford 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Boston Westford Hotel Westford
Residence Inn Westford
Westford Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Westford staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Boston Westford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms overlook the parking lot,”
 of 5 bubbles Lifetime23, 29 Nov 2016 | Read review
“I would turn the fridge out as it's huge and makes lot of noise during the night.”
 of 5 bubbles ConstanceB8, 17 Nov 2016 | Read review
“If possible ask for any room on the front side of the hotel, giving you the complete view of the front of the hotel.”
 of 5 bubbles Manu2101, 12 Nov 2016 | Read review
“Book early”
 of 5 bubbles Bill_123, 25 Sep 2016 | Read review
“Corner rooms with oven so that you can bake. I stayed in this kind of room on the 3rd floor.”
  • Living Room
 of 5 bubbles Yukito_san, 7 Sep 2016 | Read review
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