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Fairfield Inn Boston Woburn/Burlington

Fairfield InnUS$109*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fairfield Inn Boston Woburn\/Burlington
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30 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Boston Woburn/Burlington
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Showing 28: English reviews
Israel
Reviewed 9 April 2017

I stayed at Fairfield Inn Boston Woburn for 5 nights and this is the experience I had: First two days – unreasonable noise from the highway which kept me awake most of the nights until they moved me to a “quite” room. Third day – woke up with NO HOT WATER in the shower – according to the front desk...

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Helpful?
Thank suny_11
Christopher G, General Manager at Fairfield Inn Boston Woburn/Burlington, responded to this review

I am sorry that you felt you were not treated fairly here at the hotel. Unfortunately an 8pm check out is an unusual request that we are unable to honor without charging an additional nights' room and tax. Isolated incidents are always treated politely and with a high sense of urgency. Our team works tirelessly to ensure any issues are...

Nashville, Tennessee
Reviewed 28 March 2017

The front desk person was outstanding - and responded right away to the cigarette smell on the 3rd floor. We put towles at our door - but the hallway and my clothes wreaked. The breakfast is good, as is the gym. The hotel was great - they can't help a smoker.

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Helpful?
Thank TravelManSouth
Christopher G, General Manager at Fairfield Inn Boston Woburn/Burlington, responded to this review

Thank you for highlighting our outstanding front desk team here at our hotel. I am saddened to read that one of our guests did not adhere to our smoke free environment here at the hotel. The team would love to have you return when you are in the Woburn area to enjoy the gym and breakfast. Thank you again.

Middletown, Rhode Island
Reviewed 14 March 2017 via mobile

I stayed last weekend with some friends and really enjoyed the breakfast setup. I had a clean room. The front desk staff were super friendly and all of the staff members were very accommodating and made me feel at home. Overall a very enjoyable stay!

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Helpful?
Thank ashleywilliams32
Christopher G, General Manager at Fairfield Inn Boston Woburn/Burlington, responded to this review

Thank you so much for the review that you took the time to fill out. Our team truly appreciates the positive feedback for all of their efforts. Room cleanliness and friendly front desk staff are key features that help build our growing list of returning guests. We hope to see you again in the future!!

Augusta, Maine
Reviewed 13 March 2017

Pros: Free parking and High speed internet, Clean, Friendly helpful staff, Breakfast, Good value at $80 per night including taxes, March 2017 Cons: Noise from train and traffic (but not so bad that I would need earplugs), Not fitness room and outdoor pool only open in summer. Breakfast included a waffle iron (plain or blueberry), fresh fruit, Omelets, scrambled eggs,...

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Helpful?
Thank jedahetoca
Christopher G, General Manager at Fairfield Inn Boston Woburn/Burlington, responded to this review

We are all very happy that you enjoyed your clean, comfortable room at our hotel. Our team will be happy to read that you experienced a friendly, helpful staff. Our fitness room is located on the first level of our hotel and our pool is seasonal. We do hope you stay with us in the future when your travels bring...

Manchester, United States
Reviewed 3 March 2017 via mobile

I stayed at this hotel for two nights. Unfortunately it started and ended with the same poor desk girl who was lacking in personality and customer service skills. The plus side. The hotel was recently renovated. It is modern and clean. The bed was comfortable. I had a little trouble getting a consistent comfortable temp out of the heater but...

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Helpful?
Thank Kelley A
Christopher G, General Manager at Fairfield Inn Boston Woburn/Burlington, responded to this review

I am sorry to read that you experienced a lack in the customer service that you expect and deserve. Our rates do change on a nightly basis and the room total that you see on your reservation confirmation usually displays the average nightly rate. If this was not clearly and pleasantly described, I do apologize. Our staff service scores are...

Kernersville, North Carolina
Reviewed 1 March 2017

Maria at breakfast consistently provides outstanding service. Everything is out before the required time and is replaced as necessary. Maria is also extremely friendly and courteous. She exceeds expectations.

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Helpful?
Thank jdougherty441
Christopher G, General Manager at Fairfield Inn Boston Woburn/Burlington, responded to this review

Thank you so very much for highlighting Maria's efforts to exceed expectations on a regular basis. She is a bright spot in a very customer oriented team at our hotel. We will continue to provide our best efforts to follow in Maria's great example of what it takes to exude a hospitable nature.

Saint Louis, Missouri
Reviewed 24 February 2017

Overall it was a really good stay. Rooms were clean, beds were comfortable, staff was extremely friendly, microwave and refrigerator in the room, everything you would need for your stay. About the only issue I had during my stay was the occasional challenge with the internet: my laptop connected just fine but I could never get my phone to connect....

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Helpful?
Thank TigerEyes9
Christopher G, General Manager at Fairfield Inn Boston Woburn/Burlington, responded to this review

Thank you so much for the positive comments about our clean rooms and extremely friendly staff!! Our team will be very proud to read the positive review. I do apologize that you experienced internet connection issues. This is an uncommon occurrence at our hotel. We remain confident that this is an isolated incident. Thank you again for taking the time...

Wall Hexham
Reviewed 21 February 2017 via mobile

Stayed at this hotel for one night on our travels reception check in quick and easy with friendly staff . Room was a good size clean and comfortable had everything you would need. Breakfast was good . Would definitely stay here again .

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Helpful?
Thank kylecurt
Christopher G, General Manager at Fairfield Inn Boston Woburn/Burlington, responded to this review

We are happy that you would join us again in the future. Having a quick, easy, friendly check in is something we take pride in at our hotel. Our team is dedicated to ensuring your stay is seamless and comfortable. We hope to see you soon!!

Reviewed 12 February 2017

A group of 13 of us stayed here for one night. Flight was delayed and we arrived around midnight. Check-in was friendly and efficient. My colleagues all reported sleep that was decent. Breakfast is pretty basic but at least the coffee isn't awful and they have hard-boiled eggs and oatmeal. Most of us came down for breakfast at 9:20am (service...

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Helpful?
Thank Jordan S
Christopher G, General Manager at Fairfield Inn Boston Woburn/Burlington, responded to this review

Thank you for taking the time to highlight your experience with us. I am very happy to read that you and your colleagues experienced a friendly and efficient check in, decent sleep, and a clean stay. These comments fall in line with consistent feedback we receive. As we try to obtain high standards for all aspects of the hotel, it...

Reviewed 12 February 2017 via mobile

My fiancé and I have seven children. Every weekend, we pick a hotel near us just to get some peace and quiet. This stay was a mistake from the start. We got here at 1 PM to watch the Bruins game, which happened to be on in the breakfast area but not in our room. When we called the front...

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Helpful?
Thank Alan K
Christopher G, General Manager at Fairfield Inn Boston Woburn/Burlington, responded to this review

I am sorry to read that you will not give our hotel the opportunity to regain your confidence. We hold Marriott brand standards in high regard and are committed to upholding its' core values. We consistently receive positive feedback about our great team and clean, modern rooms. Unfortunately, the rare event of our elevator being out of service and train...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Situated in Woburn, Fairfield Inn by Marriott Boston Woburn-Burlington is a business-friendly hotel in the business district and area attractions include Lexington Battle Green. Additional regional attractions include USS Constitution Museum and Fenway Park. Guests are served a complimentary breakfast each morning. In addition to a seasonal outdoor pool and coffee in the lobby, Fairfield Inn by Marriott Boston Woburn-Burlington features complimentary newspapers in the lobby and dry cleaning/laundry services. Complimentary wireless Internet access is available in public areas and a computer station is located on site. Self parking is complimentary. Additional amenities include a safe deposit box at the front desk, complimentary use of a nearby fitness facility, and self parking. This is a smoke-free property. ... more   less 

Additional Information about Fairfield Inn Boston Woburn/Burlington

Address: 285 Mishawum Rd, Woburn, MA 01801-2021 (Formerly Fairfield Inn Boston Woburn)
Region: United States > Massachusetts > Woburn
Price Range: £96 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Boston Woburn/Burlington 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Fairfield Inn Boston Woburn Hotel Woburn
Fairfield Inn Woburn
Fairfield Woburn
Woburn Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Boston Woburn/Burlington staff and other travellers.
2 questions
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Cleveland, Ohio
over a year ago

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Questions? Get answers from Fairfield Inn Boston Woburn/Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room by the high way it's noisy”
Nicolette363, 24 Apr 2017 | Read review
“My room faced away from the highway and was pretty quiet.”
TomfromBoston, 19 Apr 2017 | Read review
“Train on one end, Highway on the other end and elevator in the middle.”
jedahetoca, 13 Mar 2017 | Read review
“Rooms on the front of the hotel will be a bit quieter as the ones in the back face the expressway.”
TigerEyes9, 24 Feb 2017 | Read review
“We have found that rooms are quiet anywhere you stay. A commuter rail goes by but I enjoy the sound of trains.”
judywV1541MR, 8 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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