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Crowne Plaza Boston Woburn

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Boston Woburn
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312 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Boston Woburn
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Showing 287: English reviews
East Patchogue, New York
Reviewed 5 April 2016

My husband and I stayed at this hotel as a budget option instead of staying in downtown Boston while we were in town for the World Figure Skating Championship at TD Garden. We had stayed at the Crowne Plaza in Natick our first night in town and spent the rest of our nights here. The room was large, and it...

Thank Amil77
Scranton, Pennsylvania
Reviewed 30 March 2016 via mobile

We stay at this hotel when we visit Boston. We have children that use the pool and love every second of it. The staff is very friendly and nice. They are very helpful and provide excellent customer service. The restaurant on site is very good and their staff is excellent.

Thank Laugh247
Austin, Texas
Reviewed 11 March 2016

If you like being berated and spoken down to and made to feel like you are complete bother, then by all means, hold your event here. If not, steer clear! This was far and away the most unprofessional experience I've ever had. The staff is rude, ignorant, presumptuous and just plain nasty. Do yourself a favor, go elsewhere! And if...

Thank Nancy R
GMWoburn, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear Nancy R, I am very sorry you did not find our event services staff to be accommodating. Please trust that this is not a usual guest experience at the Crowne Plaza Boston - Woburn. I would appreciate the opportunity to discuss your experience in detail. Please call me at your convenience. All the best, Frank Vento General Manager 781-897-4050

Sagamore Hills, Ohio
Reviewed 8 March 2016

The hotel isn't much to look at from the outside; in fact upon first seeing it you wouldn't expect much more than a 2 star hotel. The lobby and the room was pretty nice, no real complaints there. The bed was comfortable, the room was clean and relatively spacious. The front desk staff was not helpful or terribly friendly. They...

1Thank BLeighVicious
IHGService, Guest Relations Manager at Crowne Plaza Boston Woburn, responded to this review

Dear BLeighVicious, Thank you so much for sharing your experience with our hotel. I would like to apologize for the the billing issues you had with the hotel after your stay. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you can respond...

London, United Kingdom
Reviewed 4 March 2016 via mobile

The Crowne Plaza in Woburn is a fairly typical corporate hotel. It suffers from a location that has very little of interest close by, but my room was very clean and comfortable and all the staff were really friendly - we had car trouble and there was no shortage of help and suggestions. The hotel has a restaurant attached called...

1Thank Adrian53
Sao Paulo, SP
Reviewed 17 February 2016

Rooms are very good, renovated and spacious. Parking is free. The service is not good, front desk and service staff dont talk to you, dont want to be nice at all. Breakfast is disappointing, don't pay for it!! They dont have whole fruits (only some old cut pieces of fruit) pancakes... the hot chocolate is terrible... so dont pay for...

2Thank renata r
IHGService, Guest Relations Manager at Crowne Plaza Boston Woburn, responded to this review

Dear renata r, I appreciate your review of your recent stay with us. Your comments are important as these will help us keep track of the things that we need to improve on. It is good to read that you found your room accommodations to your liking. On the other hand, I apologize for the service letdown from our hotel...

Lehigh Valley, Pennsylvania
Reviewed 8 February 2016

Great place to bunk down while in Boston. Stay here and pay a great rate instead of the sky high prices in the city. Very nice people to deal with. Rooms are refurbished in the past couple years plus the pool and exercise room. The sports bar attached just makes this place perfect !

2Thank Frank B
Northwood, New Hampshire
Reviewed 31 January 2016

This Crowne Plaza was usually our preferred place to stay when visiting family in the area. We got a great rate for the room. Check-in was easy. We had requested extra pillows and blankets for the sofa bed when we booked the room. They were not in our there when we got to our second floor room. We called the...

Thank ptmd2007
IHGService, Guest Relations Manager at Crowne Plaza Boston Woburn, responded to this review

Dear ptmd2007, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the shower,, bed and the pool. However, we’re sorry we fell below your expectation regarding the front desk service, housekeeping and the heater. We will look into these concerns. We take...

Reviewed 21 January 2016

We had an excellent experience at this Crowne Plaza. We got a great rate, and we were upgraded to the executive level without asking, which gave us access to free snacks in the evening and breakfast in the morning. The hotel is a typical Crowne Plaza- very nice. We had a nice shower with glass doors instead of the typical...

Thank nottnott
Metro Minneapolis-Saint Paul, Minnesota
Reviewed 17 January 2016 via mobile

The Crowne Plaza in Woburn turned out to be a gem. Comfortable beds, classy finishes, friendly staff, and convenient location with ease traveling to either downtown or going up the coast. The heating/cooling was quick and easily adjusted. A bonus was the attached restaurant and bar, Scoreboard, which served quality meals throughout the day. Pool looked nice but we didn't...

Thank Pdougla002

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04/06/2017 05/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The new Crowne Plaza Boston Woburn is located just 12 miles north of Boston at exit 35 off I 95. The hotel offers brand new contemporary guest rooms with the most up to date appointments and amenities for business and leisure traverlers. ... more   less 

Additional Information about Crowne Plaza Boston Woburn

Address: 15 Middlesex Canal Park, Woburn, MA 01801-2201 (Formerly Holiday Inn Select Boston-Woburn)
Region: United States > Massachusetts > Woburn
Price Range: £97 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Boston Woburn 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Holiday Inn Select Boston-Woburn Hotel Woburn
Holiday Inn Woburn
Woburn Holiday Inn
Hotel Style:
#4 Business Hotel in Woburn
#5 Family Hotel in Woburn
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Boston Woburn staff and other travellers.
10 questions
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Boston, Massachusetts
Springfield, Massachusetts
7 months ago
Westbrook, Connecticut
over a year ago

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Questions? Get answers from Crowne Plaza Boston Woburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest upper floor away from elevator... 4th Floor is quiet.”
ML220, 21 Mar 2017 | Read review
“Be prepared to sleep with some background noise from the room A/C heater.”
Engineer947, 14 Dec 2016 | Read review
“If possible, 4th floor - privileged access.”
Laurent_CAN, 14 Dec 2016 | Read review
“try to get lounge access”
billl187, 21 Oct 2016 | Read review
“The rooms were good. There is a theater on one end so If they can give you the opposite end that is good.”
timothyd907, 11 Sep 2016 | Read review
5 of 5
US$161* /night
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