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Homewood Suites by Hilton Worcester

Traveller (24)
Room & Suite (30)
Dining (4)

About

Location
Cleanliness
Service
Value
Our hotel is located in the heart of downtown Worcester, two blocks from the DCU Center, within walking distance to all the great restaurants along Shrewsbury Street (Restaurant Row), across the rotary is the train station and the historic Union Station. Enjoy a spacious studio or one bedroom suite with free Wi-Fi, HD TV's, ceiling fan, pull out sofa, and a kitchen. We offer a full hot breakfast daily and complimentary evening social Monday - Thursday. Additional amenities include an indoor heated salt water pool, patio with plenty of seating, state of the art fitness center and business center.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
87Good for walkers
Grade: 87 out of 100
26Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
203Reviews
65Photos
1Q+A
10Room tips
Traveller rating
  • 161
  • 27
  • 6
  • 3
  • 6
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We stayed for the weekend to attend my daughters dance competition. It was myself and my 4 kids. We had a king bed and a full size pull out sofa. There was plenty of space and the room was very clean.
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Review collected in partnership with Homewood Suites by Hilton
+7
Hotel's Favourite
We stayed in a one bedroom suite over Thanksgiving. The suite was wonderful with a full kitchen, pull-out couch, separate bedroom with king bed and large bathroom divided up so the sink was outside of the actual bathroom with the shower/toilet. We had 2 large screen TV’s, great
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Response from Companion29709026260, General Manager at Homewood Suites by Hilton Worcester
Responded 24 Dec 2018
Thank you for the business. We truly appreciate your time and feedback. Thank you as well for the lovely compliments and kind words. However, I am very sorry for the inconvenience with the towels incident. I am very happy to see that the manager has made it right. In our business mistakes do happen, however how we respond to our mistakes through excellent guest service and guest satisfaction is our ultimate goal for success. We hope we made you feel home away from home. We hope to see you again soon. Happy Holiday Season, Assaad Andrew Hallak General Manager
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Very clean and comfortable rooms with great amenities for a family experience. Staff was friendly and efficient. I will definitely look to stay at another Hilton Homewood Suites whenever we are away from home!
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Review collected in partnership with Homewood Suites by Hilton
The room we stayed in here was spacious, clean and very comfortable. The kitchen was nice, with a great little coffee pot and more than we needed. Lovely view to Union station and the roundabout below. Despite being near roads, it was quiet and peaceful in the room. Very
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Review collected in partnership with Homewood Suites by Hilton
Response from Companion29709026260, General Manager at Homewood Suites by Hilton Worcester
Responded 6 days ago
Dear Cara, Thank you for taking the time to fill our survey. We truly appreciate your business and kind feedback. We hope we made you feel at home. We look forward to your return to our hotel soon. kindest regards, Assaad Andrew Hallak General Manager
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Room was clean, extremely spacious but after the initial price quote, they tacked on another $50 for fees and then arriving they wanted another $25 deposit. WIFI is a $5 "complimentary" charge. Please.
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Review collected in partnership with Homewood Suites by Hilton
Response from Companion29709026260, General Manager at Homewood Suites by Hilton Worcester
Responded 1 week ago
Dear Nomad, Thank you for taking the time to fill our survey, We truly appreciate your business and feedback. We hope your felt at home during your stay. We are terribly sorry that you are not happy with the incidental charges. I apologize that the front desk didn't explain that the incidental charge is only an authorization on the card, just in case you need to charge something to your room. The authorization will be dissolved at checkout should you have not charged anything to your room. We can't wait to your return soon. Kindest regards, Assaad Andrew Hallak General Manager
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Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Studio suite with King bed
Studio suite with King bed
Studio suite with King bed
Studio suite with King bed
Studio suite with King bed
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123456
Do you have a shuttle service to the train station
Train station is across the street...one minute walk...
0 votes
Show all answers
"Do not expect any extra help from the staff. They stay within their box pretty much. :("
"Higher Floor for better view"
"I was sorry we took a ground level room because we had to keep the shades to a very large window drawn."
"Love the Urban Suite"
"There is a dog floor so avoid booking there if you are not up for a dog friendly zone."
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12
PRICE RANGE
US$140 - US$259 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsWorcester
NUMBER OF ROOMS
118
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