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Suburban Extended Stay Hotel

Booking.comUS$111*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Suburban Extended Stay Hotel
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52 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Boston, MA
Reviewed 5 days ago NEW

I stayed here for 5 nights during a training for my job and am shocked to see that overall this place has better than average ratings. Cons: 1. The horrific stench was you enter the building. I realized I was holding my breath each time I came inside. I couldn't put my finger on it but I am going to...

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Helpful?
Thank kedelano
Queens, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 17 November 2016

Dad and I were away for a month on business in the Worcester area and moved to Suburban Extended Stay after spending a week at their sister (attached) property, Quality Inn and Suites. Staffed by the same personnel, our time at Extended Stay was very enjoyable. The only reason we moved here was for the fully-stocked, full-size kitchen. That makes...

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Helpful?
Thank MariosDaddy
About Hotel's Favourite Review
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings MariosDaddy, Thank you for taking time to provide feedback regarding your recent stay with us! We are delighted to hear that you and your father enjoyed your stay with us. Amanda, Vanessa & Chris are great assets to our team and I will be sure to pass along your kind words to them. We look forward to your next...

West Lafayette, Indiana
Reviewed 3 weeks ago

My sister and I didn't stay for very long at this hotel, and I'm glad for it. While it's certainly helpful for people who need to stay for extended amounts of time, it's clear that the next door property is where the focus is at. The hallways smelled terrible, and it was mainly because there was a can filled with...

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Helpful?
Thank brittanythecaptain
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

On behalf of the entire staff, I would like to apologize for issues you experienced during your stay. I will be sharing your comments with all departments involved to make the necessary improvements to ensure our guests have an enjoyable stay. Thank you for taking the time to provide your feedback and we hope that you will give us another...

Toronto, Canada
Reviewed 12 December 2016

We read the reviews only after we booked. There were many negative ones complaining the smell of smoking and dirt in rooms. So, we were not so positive when we arrived. To our surprise, the place was clean and the staff were nice, welcoming and courteous. We sniffed a slight odor of smoking in hallways and corridors, but not in...

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Helpful?
Thank Reza H
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with us! I will share your comments with our Management team to make improvements throughout the hotel. I am delighted to hear that you found our staff nice and helpful! I will be sure to pass along your comments to Nora & Amanda. We hope to see...

Reviewed 8 November 2016

I Love the Service the room is like an apartment gorgeous spacious and clean. it have all you need. love the location central to Shoppings and Fastfood Restaurants and it have amenities Gym Laundry rooms Breakfast rooms I Love this Hotel i could live here its Awesome Beautyfull and Clean

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Helpful?
Thank Rose M
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Rose M, Thank you for taking the time to provide feedback regarding your recent stay with us! We are delighted to hear that you enjoyed your spacious rooms, amenities and location to restaurants and shops. We hope to see you again soon!

Prince George, Virginia
Reviewed 25 October 2016

This is the second time we have stayed here. We return to Worcester to visit friends and family. We need a place with kitchen, refrigerator and room for a week's stay. Overall our experience was not outstanding. If you are looking for fancy, high standard accommodations, this is not for you. As I said in my title...it is adequate. The...

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Helpful?
Thank Jeffrey V
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Jeffrey V, Thank you for providing feedback regarding your recent stay. I have shared your comments with our Management team to make the necessary changes throughout the hotel. We hope that you will give us another opportunity the next time you are in the Worcester area to provide you with an exceptional stay.

Syracuse, New York
Reviewed 17 October 2016

We spent two nights here for a church conference. The hotel seemed to house families for patients at the Health facilities down the street. The hotel also seemed to be doing changes to improve themselves. The staff was very nice, and always tried to help. Here is the list of what we did not like: The outside door to the...

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Helpful?
Thank Barry B
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Bary B, Thank you for taking time to provide feedback regarding your recent stay with us. I will be sharing your comments with our Management team to make improvements throughout the hotel to ensure our guests have an exceptional experience. We hope you will stay with us again the next time you are in Worcester.

Paris, France
Reviewed 1 September 2016 via mobile

We spent few days, in a large room with kitchenette, good large bad, staff nice and good intentioned, although not very efficient. AC incredibly noisy and very cold. Old moquette, balcony with view on a container parking, close to IS 290 so noisy also at night. Breakfast was fine, but not a lot of choice. Wi-Fi did not work, also...

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2Thank mcitaly2016
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Mcitaly2016, Thank you for taking the time to provide feedback regarding your recent stay. I am delighted that you found our staff nice. We apologize for falling short of your expectations and we will be passing your feedback along to our Management team to make improvements. We hope that you will give us another opportunity the next time you...

Philadelphia, United States
Reviewed 25 August 2016 via mobile

The building has a very strict non-smoking policy, but my room smelled like a tobacco factory. The rooms are so rarely used that my sheets had dust on them. Every hallway, stairway, and floor seemed to have a unique odor - none of them good. I had constant concerns of bed bugs and other creepy crawlers. Anyone with allergies absolutely...

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Helpful?
Thank Jeffrey H
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Jeffrey H, Thank you for providing feedback regarding your recent stay. I would like to apologize, on behalf of our entire team, for failing to exceed your expectations. Your satisfaction is important to us and we will be sharing your feedback with our Management team to make improvements to ensure our guests have an exceptional experience. We hope that...

Allen Park, Michigan
Reviewed 22 August 2016

Poor overall cleaning. Bathroom and kitchenette floor sticky/greasy. Bed sheets are on the're last thread count. Shower curtain moldy and sour smelling. Bleach is cheap but they didn't use it. Never took my shoes off.I was with a group and didn't make the reservation so I had to suck it up.

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Helpful?
Thank Rower65
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

We apologize for the condition of the room during your stay with us. Your comments have been shared with our General Manager and housekeeping department and we will ensure every effort is taken to correct these issues. We appreciate your feedback and we hope to see you again in the near future.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Questions? Get answers from Suburban Extended Stay Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of improvements being made. If you have an issue, let the staff know and they will take care of it.”
MariosDaddy, 17 Nov 2016 | Read review
“they all nice and clean comfy beds”
G4821EIrosem, 8 Nov 2016 | Read review
“Watch out, do not take a room on the first floor or too far from the lobby for wifi”
X5395SEbarryb, 17 Oct 2016 | Read review
“First floor is good if you have a lot of heavy luggage.”
CalifiaOy, 12 Aug 2016 | Read review
“I think out of the different floors, I like staying on the second floor the best.”
tleach2016, 23 Mar 2016 | Read review
5 of 5
Booking.com
US$111* /night
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TripAdvisorUS$111
Hotels.comUS$130
SuburbanHotelsUS$125
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Prices are for 1 room, 2 adults
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