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Firekeepers Casino Hotel

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Firekeepers Casino Hotel
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369 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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Reviewed 3 days ago NEWvia mobile

Wonderful time! Hotel and staff always the best. Very clean and upscale all the way. Go once and they will entice you with comps to come back. And we do, again and again. Casino very nice with good food and reasonably priced drinks. A really fun place. Thank you FireKeepers.

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Helpful?
Thank Garry G
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you Garry, for your five-star review of Four Diamond-rated FireKeepers Casino Hotel. We appreciate your writing so favorably about our operation from the clean and comfortable rooms to the spacious casino and variety of award-winning restaurant venues with dishes that will amaze you. You said it best: "A really fun place." And, our outstanding staff has a mission: to...

Shelby Township, United States
Reviewed 4 days ago NEWvia mobile

I take my Mom to this casino every two months or so. We each get a room for the night. They are updated and so very clean!!!! Book in advance bc people are always here! The casino floor is clean and there are reasonable priced restaurants to eat at. I highly recommend this place. *and I have left with winnings!!

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Helpful?
Thank Nichole B
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Hi Nichole--we appreciate you, your mom and your five-star review of FireKeepers' Four-Diamond property. Sounds like you have a great time when you two visit. A great hotel room that is clean and comfortable; a spacious and clean casino and terrific food at reasonable prices. And, you win! What more could one want for a getaway! Thank you again and...

Lansing, Michigan
Reviewed 1 week ago via mobile

Stayed one night in a standard room. The room was clean, spacious and equipped with bathrobes and a Keurig coffee maker. A guard in the casino told my friend that you are not allowed to bring alcohol from outside of the hotel into your hotel room and that you would need to purchase it from the casino. The price on...

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Helpful?
Thank sandandsun2000
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

We appreciate you and your four-star review of our Four Diamond-rated property. Like most guests, you enjoyed our clean, spacious, and safe (Security Officers are always stationed at the guest elevators) hotel rooms filled with amenities. Just to clarify alcohol prices, depending on the beverage you choose, beer and wine prices start at $4 for beer and $16 for wine...

Toledo, Ohio
Reviewed 3 weeks ago

Firekeepers Hotel is beautiful..... the rooms are spacious and well stocked. The Fireside Suites are a must see, and the Keurig coffee maker is a huge bonus. The casino is hopping - always! It's laid out so that there are a variety of games throughout the entire gaming floor, you can find the type of machine you're after very easily....

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Helpful?
Thank Barb E
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Hi Barb--We appreciate you and your five-star review! The title of your review says so much: "FireKeepers is on Fire!" The hottest slots that just keep paying jackpots. Lately, we can hardly keep up with the cash payouts. As you wrote, the hotel rooms are especially noteworthy, filled with amenities and creature comforts. Bingo--and our spacious Poker Room are quite...

Hesperia
Reviewed 4 weeks ago

The hotel staff is quick, don't have to wait long, pool is nice, hot tub is large,cafe has good food, it's quick and you get a lot of food.The gift shop is always nice, has a nice variety of gifts and priced good,the casino is not too crowded and has lots of room to walk between rows of machines.

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Helpful?
Thank Rose A
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Hi Rose--we appreciate you and your five-star review! FireKeepers Casino Hotel's efficient and friendly hotel front desk staff make checking in (and out, a breeze). The hotel amenities are all crowd-pleasing and with nearly 3,000 slot machines, and 100 table games, the spacious casino has plenty of room for everyone. Shopping is a pleasure with Trader's Blanket gift shop complemented...

Fort Wayne, Indiana
Reviewed 4 weeks ago via mobile

My husband and I decided to have lunch at 24/7. My tenders were delicious! My husband ordered the roast beef sandwich with au juice. We also played some.... We had an incident there. Firekeepers security said they would take care of it. We will wait and see.

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Helpful?
Thank 671perlan
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for your five-star review. We're truly glad you enjoyed your meal at longtime guest favorite, Café 24-7. If you would like us to check on a follow-up for any concerns, please call our Quality Service Manager at 269-660-5626. Thank you.

Michigan
Reviewed 4 weeks ago via mobile

I was really happy with my room. Clean with lots of nice touches. Went to the Sunday night surf and turf at the buffet and wasn't disappointed. King crab legs, mussels, and lots of fish and shrimp choices to go along with prime rib and other fresh choices. Casino isn't one of those very tight spaces - there's plenty of...

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Helpful?
Thank ZippyZZZ
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Hi Zippy--We sincerely appreciate your four-star review of the Four Diamond-rated FireKeepers Casino Hotel and are happy to learn how much you enjoyed your visit here. Our hotel rooms are noted for their comfort and amenities and Mijem Buffet is equally noted for the amazing array of creative cuisine served every day. Sunday night is "Surf & Turf" and you...

Westland, Michigan
Reviewed 22 April 2017 via mobile

Recently stayed at Firekeepers Hotel and I must say they never disappoint. Rooms are always so nice and clean. Buffet is awesome restaurant Fire and Smoke is delicious. Omelette's are GREAT! One of the cleanest Casinos I know. Thankyou Firekeepers!

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Helpful?
Thank Mary D
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Hi Mary--Thanks for your five-star review. We are glad to know that we never disappoint you. FireKeepers' mission is simple--"Go above and beyond with each and every guest, in every area,"--hotel, Mijem Buffet, Smoke 'N Fire restaurants and keeping FireKeepers' casino clean and comfortable for everyone. We thank you for helping to make FireKeepers the Casino of Choice in the...

Tecumseh, Michigan
Reviewed 20 April 2017 via mobile

We come here often. Came for a "therapeutic" night away with my husband. I've posted past reviews. Dancy's serves a wonderful selection of beers that are reasonably priced. Shockingly (being said sarcastically) didn't have much luck on the slots. Went back down for round two around 2am and the slot machines were quite generous. This time our room was near...

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Helpful?
Thank Jennifer T
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Hi Jennifer--it's great to see your review here again. We truly appreciate your rating of FireKeepers Casino Hotel as the friendliest and most attentive staff in all Michigan casinos. High praise indeed and one we know is warranted for our award-winning staff members in every department. We're glad you went to the new Dacey's Taphouse, featuring 50 national and regional...

Keene, Canada
Reviewed 18 April 2017

Parked in new RV site with 50 amp service; all cement pull-thrus; $15.00/night, pay at fuel station; hard to level RV as lots slope backwards; lots of slot machines in casino; won and lost as usual, but fun; with players cards went to buffet and it was good with plentiful options.

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Helpful?
Thank qieto
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

We're glad you had fun and enjoyed staying and playing at FireKeepers. The five RV parking areas adjacent to the Pit Stop (FireKeepers' convenience store, gas station and car wash) are provided for guests to enjoy on a temporary basis if they want to use electricity. Other parking spots are available if no electrical service is needed. Isn't Mijem Buffet...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Nibi
Nibi
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The newly-awarded AAA Four-Diamond 243 room hotel features a variety of rooms perfect for any occasion. Guests can enjoy one of 217 Classic rooms that feature an array of amenities. The hotel also features 24 Deluxe and Fireside suites that include separate sitting areas and expansive bathrooms with Jacuzzi tubs. For the ultimate in luxury, stay in one of our Presidential Suites, loaded with extravagant features inducing a granite wet bar, full kitchen and even a baby grand piano. The hotel also features an array of indulgent amenities including a multi-level pool, steam room and sauna, exercise room, business center, room service, dry cleaning and laundry service, and ADA accessible rooms. The events center features a 2,000 seat flexible space that can be used for corporate meetings and banquets. FireKeepers Casino Hotel features 2,900 of your favorite slot machines, 70 table games, 15 table Poker room, 500-seat live Bingo Room, four exciting bars and lounges, and six sizzling restaurants. Try our Wine Spectator awarded fine dining restaurant, Nibi, and sample a superbly prepared filet mignon or a variety of succulent seafood. Chi Mon-ee's and Amazen Blazen' feature grab n' go food that satisfies. Mijem buffet features a variety of delicious offerings including seafood, Asian, Italian and an array of desserts. Enjoy great comfort any time of day at Cafe 24/7. Our newest restaurant Smoke n' Fire features interesting barbeque eats, great for any pallet. ... more   less 

Additional Information about Firekeepers Casino Hotel

Address: 11177 Michigan Ave E, Battle Creek, MI 49014-8904
Region: United States > Michigan > Calhoun County > Battle Creek
Price Range: £111 - £181 (Based on Average Rates for a Standard Room)
Number of rooms: 243
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Questions & Answers

Here's what travellers have asked, with answers from Firekeepers Casino Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors seem to be quieter, as are the rooms facing the parking lot. The Fireplace Suite is a must - even if it's not cold outside.”
619barbe, 2 May 2017 | Read review
“I have never had a particular room they all seem nice.”
rosea369, 26 Apr 2017 | Read review
“Way over priced and a very unfriendly staff.”
heleng968, 8 Apr 2017 | Read review
“Don't stay in the back of the hotel unless you like looking at the freeway and roof.”
  • Horrible Room View!
  • Efficient Bathroom
  • Open the curtain and see this!
  • Computer Desk
  • Two-Queen Room
  • I-94 Visible behind large vents on the roof just outside the window.
kaym22, 18 Mar 2017 | Read review
“Just kick back and relax”
joleneo493, 2 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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