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Holiday Inn Express Hotel & Suites Bay City

149 reviews
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Traveller (42)
Room & Suite (33)
Dining (7)
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Overview
  • Excellent45%
  • Very good36%
  • Average14%
  • Poor2%
  • Terrible3%
Travellers talk about
“room was clean”(15 reviews)
“nice hotel”(10 reviews)
“party store”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (149)Write a Review
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LanguageEnglish
64
54
21
4
5
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All reviewsroom was cleannice hotelparty storesaginaw baywould stay here againoff the highwaystaff was extremely helpfulbusiness tripwatch tvworked finefront desk staffnorthern michiganhot tubthird floorbreakfast areaone night staya great stay
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Hotel's Favourite
Reviewed 21 November 2017

Stayed here for 3 days while hunting in Saginaw Bay. The hotel is clean, fresh and well maintained. The staff is friendly, efficient and accommodating. It is close to food and shopping and in a great location.More

Thank Martywhelan
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 23 November 2017

Dear Marty, Thank you for taking the time to provide us with your feedback, its wonderful to hear that you thought our hotel was clean, fresh and well maintained. Our staff truly appreciated your positive feedback. We hope to see you again for your next...More

Reviewed 6 November 2017

This hotel has a certificate of excellence from Tripadvisor, and I think this categorization is right and well deserved. The hotel has an outstanding customer service, from the front desk to the maintenance staff. Their attention is guided to provide information and to cater to...More

Thank Maria V
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 8 November 2017

Dear Maria, Thank you for your excellent review! We want you to know your positive feedback regarding our staff and facilities is so appreciated. We were very happy to hear you enjoyed our breakfast selection and slept well on our comfortable beds. It was our...More

Reviewed 12 October 2017 via mobile

We stayed here just for a night while we were traveling through. We found the entire hotel grounds, inside, and out, as well as our room to be very clean and inviting. The front desk staff was friendly, efficient, and informative. They recommended a local...More

Thank Megan H
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 14 October 2017

Dear Megan, Thank you so much for your terrific review, our staff truly appreciated all of your positive feedback. We were very happy to hear you were pleased with our new Watkin's products. They are very popular with our guests along with our recommendation of...More

Reviewed 4 October 2017

We were on the third floor so it was quiet even though we were facing the parking lot. The room was clean. The bed was confortable. The breakfast was good. The location was convenient to the ponderosa restaurant, meijer, menard's, and downtown. We almost stayed...More

Thank xavierl854
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 7 October 2017

Dear Xavierl854, Thank you so much for your terrific review! We were happy to hear you like the convenience of our hotel to restaurants, shopping and the downtown area. We would love to have you stop in and visit us again the next time you...More

Reviewed 20 September 2017 via mobile

Easy to find, right off the highway with good parking. Located near a good.steakhouse recommended at check in. Motel is clean, but worn. Sheets had pills making the bed uncomfortable for sleeping. Breakfast is included which is a plus.More

Thank Ione S
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 23 September 2017

Dear Valued Guest, Thank you for taking the time to rate your stay. We would like to apologize for the condition of the sheets in your room. We have recently ordered new sheets to correct this issue. We hope you will choose us again for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$98 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (33)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
cammyreiger
16 February 2017|
Answer
Response from Dawn C | Property representative |
Hello, yes, we charge $35.00 extra per pet
0
Votes
cammyreiger
16 February 2017|
AnswerShow all 2 answers
Response from Dawn C | Property representative |
Yes, there is a $35.00 pet fee.
0
Votes
Room Tips
"The suits are awesome."
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"Pick the third floor. The elevator is pretty fast."
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"Select a room on back side of hotel, which faces a quiet field."
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"Even numbered rooms"
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