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Hilton Garden Inn Benton Harbor / St. Joseph

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Traveller (36)
Room & Suite (24)
Dining (4)
Overview
  • Excellent66%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“great hotel”(28 reviews)
“lobby area”(5 reviews)
“newer property”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Benton Harbor / St. Joseph
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Benton Harbor / St. Joseph
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (461)
Filter reviews
456 results
Traveller rating
298
96
37
15
10
Traveller type
Time of year
LanguageEnglish
298
96
37
15
10
Show reviews that mention
All reviewsgreat hotellobby areanewer propertyroad noiseother hotels in the areamovie theaterplenty of parkingminute drivesilver beachclean hotelpool and hot tubst josepheasy accesspancakesomelethgibenton
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1 - 5 of 456 reviews
Reviewed yesterday

The hotel has a great restaurant and bar. The staff was very helpful with allowing us to get breakfast early so we could leave early. The rooms were clean and well maintained. Was heading for a race at Sister Lakes.

Thank Robert L
Hotel's Favourite
Reviewed 3 weeks ago via mobile

My husband and I brought the kids and stayed in a 2 queen bed suite that had a pull out couch. Very clean, comfy beds nice bathroom and coffee maker in the room. The staff knew it was my birthday and the placed a brownies...More

Thank Truth515
Response from Cindy K, General Manager at Hilton Garden Inn Benton Harbor / St. JosephResponded 3 weeks ago

WOW!!~ Thank you so much for your outstanding review of our hotel. We truly appreciate the feedback, and I am a very proud General Manager of my entire team! I am so pleased to see that they wowed you at every opportunity! We really look...More

Reviewed 4 days ago

Overall a pleasant experience with a small bump mid-stay. Very clean rooms and nice staff. Bar closes too early(10p.m. and, understandably, room parties are NOT allowed. There are no other facilities within walking distance so it made it difficult to continue our party after the...More

Review collected in partnership with Hilton Garden Inn
Thank mr13185
Response from Cindy K, General Manager at Hilton Garden Inn Benton Harbor / St. JosephResponded 3 days ago

Thank you for your review we appreciate your feedback. Thank you for the comment on Sandy, I will make sure that I share that with her. Thank you again, Yours in Hospitality

Reviewed 1 week ago

Traveled with 3 children under the age of 6. Hospitality and check in staff were very friendly, efficient and helpful. Rooms very clean and modern. Had a laundry room, which was very useful after a long beach day. Close to silver beach, and not a...More

Review collected in partnership with Hilton Garden Inn
Thank jazminmucito
Response from Cindy K, General Manager at Hilton Garden Inn Benton Harbor / St. JosephResponded 3 days ago

Thank you for staying with the Hilton Garden Inn/Benton Harbor, MI. We appreciate your feedback on Trip Advisor, and are happy to see you enjoyed your stay. I am sorry you felt that the breakfast staff had a poor attitude, as that is not at...More

Reviewed 1 week ago

We have stayed here the last two years for our family vacation. I don't have a single complaint about the property, and the staff is excellent. It's also just minutes from the beach without the cost of beachfront hotel.More

Review collected in partnership with Hilton Garden Inn
Thank jesswsu03
Response from Cindy K, General Manager at Hilton Garden Inn Benton Harbor / St. JosephResponded 1 week ago

Thank you for taking the time to post your recent experience with us regarding your stay. What a wonderful thing to say about the property and the staff, it is greatly appreciated, and we truly appreciate your business. We want all our guest to feel...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$149 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$149 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (36)
Room & Suite (24)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Morgan L
30 May 2018|
Answer
Response from Cindy K | Property representative |
Hello,no there is no a door.
0
Votes
lindakcurtis1948
23 November 2017|
AnswerShow all 4 answers
Response from Cindy K | Property representative |
I am sorry, I just seen this email and our breakfast starts at 6am til 10am M-F and 7-11am on Sat Sun
0
Votes
222dannyboi
26 November 2016|
AnswerShow all 3 answers
Response from Cindy K | Property representative |
Hello, thank you for your question regarding the perch. We do have the Chefs perch on our menu every night, but the All you can eat Perch is on Fridays only. Thank you
0
Votes
Room Tips
"Stay on other side of highway"
Read review
"ask for a room not on the highway side."
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"High floor, even numbered rooms"
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"Make a point of having dinner here. You may be surprised!"
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