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Holiday Inn Big Rapids

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Holiday Inn Big Rapids
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103 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Harbor Springs, Michigan
Reviewed 1 week ago

I stayed at this hotel and have to say their staff have to be the most friendly, kind, helpful and patience staff I have ever interacted with at a hotel. I have stayed at MANY hotels and the staff here was the best! The hotel and restaurant were clean, inviting and fresh.

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Helpful?
Thank proct64
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings proct64, Thank you for the great review. We will share your comments with the staff and leadership. We look forward to your next visit.

Saint Louis, Missouri
Reviewed 3 weeks ago

From my experience, older properties can be a risk depending on how well the place is maintained and kept up to date. Aside from the elevator warning "no more than six people," everything has been nice. The views are out over the adjoining small hills. The rooms have the size that is more often seen in older properties. Since upgrades...

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Helpful?
Thank EnjoyTravelAlways
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings EnjoyTravelAlways, Thank you for the kind review. We will review your comments with the staff and leadership. We look forward to having you stay with us again.

Reviewed 1 November 2016

This was a one night stay, due to a college visit with my daughter. Front desk personnel were very accommodating. Room was clean, and bathroom was nice. Did not use the pool. Worst part of stay was eating at attached restaurant - See that review.

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Helpful?
Thank Paul J
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Paul J, Thank you for reviewing your stay with us. We will use your comments to help strengthen our service culture in the restaurant and hotel. We appreciate your guidance and hope to have a chance to host you again.

Marquette, Michigan
Reviewed 24 October 2016 via mobile

I've stayed at this property several times. And it is usually a very good stay. This weekend was a very busy weekend the visiting college hockey & football teams plus at least 10 cross country teams all staying here. Rooms were well maintained. Catering was outstanding and guest services were excellent. Despite a high occupancy level, attention to detail was...

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Helpful?
Thank davyd83
Management response:

Greetings davyd83, We are pleased that your stay with is was great. We thank you for taking a moment to leave your review. We look forward to hosting you again.

Farmington Hills, Michigan
Reviewed 20 October 2016

I had made a reservation online for a trip to Big Rapids for Ferris State Dawg Days (Open House). We pulled into the parking lot of the Holiday Inn in Big Rapids and the lot was jammed...it was homecoming weekend, there was a hockey game and Ferris State had an open house. I thought to myself, "I'm glad we have...

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Helpful?
1Thank MikeFarmMI
Management response:

Thank you for taking time to review your interaction with our staff member G'ne. It's wonderful to hear how she was able to assist you. We will share your comments with her and the rest of the staff. We look forward to you staying with us in the future.

Huntington
Reviewed 15 September 2016

Desperately trying to find a place near Traverse City, MI on Labor Day weekend as we headed home after a long trip, we ended up in Big Rapids. Thought I reserved a room over the phone while traveling, at Holiday Inn Express. A bit worried as we pulled in at an old Holiday Inn. Gulp. But. Was surprised at the...

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Helpful?
Thank HuntingtonJunieMoon
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Thank you HuntingtonJunieMoon for taking time to write a review from your recent stay with us. We are pleased your time with us was pleasant and comfortable. We will share your comments with the staff.

michigan
Reviewed 4 September 2016 via mobile

My husband and I spent one night at the Holiday Inn while visiting my daughter at Ferris State University. Check in was friendly and easy. The room was clean and well appointed. Although I have no wildly major complaints I was not " wowed" in any way either. The fan was extremely loud. The pillows are giant fluffy lumps, which...

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Helpful?
Thank michiganartgal
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Michiganartgal, Thank you for taking a moment to review your recent stay with us. We will share your comments with the staff and leadership.

Detroit, Michigan
Reviewed 1 August 2016

This place had a great pool and hot tub. They also did a great job with all the WAM 300 riders that came in on Friday night. I was disappointed when the family told me there was no breakfast included. I thought it was like most holiday inns I go to. The service was very good. I will stay here...

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Helpful?
Thank julio6925
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings julio6925, Thank you for taking the time to score and write a review about our hotel. Unfortunately, we are a full service Holiday Inn so breakfast isn't included but we are happy to hear you enjoyed the rest of your stay!! Looking forward to seeing you on your future visits. Have a wonderful day,

Missouri
Reviewed 25 July 2016

I just wasn't that impressed with this hotel. It's supposed to be a 3 star hotel but really it felt more like a 2 or maybe 2.5. My detailed comments are: 1) check in was quick and fine 2) the hotel just doesn't look all that great. it's I guess a personal thing, but I just didn't really think it...

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Helpful?
Thank joelegs
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greeting Joelegs, Thank you for taking the time to write a review for our hotel. We will make sure to pass along your comments and concerns to staff, management and ownership. You had some great things to say about the cleanliness and check-in, we'll make sure those departments know. Have a wonderful day,

Michigan
Reviewed 25 July 2016

Clean room, very comfortable beds and personnel was very helpful and friendly. Only problem was I used the laundry facilities and it took forever to dry my clothes. One staff even said I should of asked and used their dryers!

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Helpful?
Thank Keyser_Soze_9
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greeting Keyser_Soze_9, Thank you for taking the time to write a review about our property! We are excited that you enjoyed your stay. The comments about the on-site laundry have been forwarded to ownership in hopes of coming up with a better solution for our guests. We look forward to hosting you in the future! Have a wonderful day,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Big Rapids is the Big Rapids hotel of choice and is located near the campus of Ferris State University. Our four story, full service hotel offers 118 guest rooms and suites. Enjoy our relaxing indoor pool and whirlpool. Our hotel and conference center features free high-speed wireless Internet. Additionally, the Holiday Inn features 18,000 square feet of meeting space with ballroom seating for 500 for sit down meal functions. 52 Sports bar and kitchen, located on site, is available for room service. Come visit the best Big Rapids hotel! ... more   less 

Additional Information about Holiday Inn Big Rapids

Address: 1005 Perry Ave, Big Rapids, MI 49307-2100
Region: United States > Michigan > Mecosta County > Big Rapids
Price Range: £93 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Big Rapids 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Holiday Inn Big Rapids Hotel Big Rapids
Big Rapids Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Big Rapids staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Big Rapids staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“call ahead of time to book a room”
 of 5 bubbles proct64, 28 Nov 2016 | Read review
“There is a far off sound of traffic and such but nothing disturbing.”
 of 5 bubbles EnjoyTravelAlways, 18 Nov 2016 | Read review
“Friendliest and most helpful staff”
 of 5 bubbles MikeFarmMI, 20 Oct 2016 | Read review
“2nd floor rooms overlooking the town”
 of 5 bubbles PHILR561, 4 Jan 2016 | Read review
“Rooms overlooking the golf course had a nice view.”
 of 5 bubbles kluvs2travel, 27 Oct 2015 | Read review
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