We live elsewhere in Michigan and wanted a getaway to celebrate a birthday and we were very impressed! Service was outstanding and the accommodations were perfect. On par with high end hotels you might see in larger cities. We had lunch in the Rugby Grill and the food and…
The Townsend Hotel is one of the absolute best properties in the country. The staff is professional, polished and beyond helpful. This hotel understands that a guest is a member of their "home" and they will do whatever it takes to ensure a wonderful stay.
5 stars. Have stayed here several times. Never disappointed. Always looking for an excuse to come to Birmingham so I can stay at this hotel. Top notch employees throughout. Rooms are lovely and comfortable.
Everyone is so friendly! The hotel is beautiful and very clean. Would recommend this hotel to anyone staying in this area. The staff goes out of their way to make sure you have an exceptional experience and is always willing to help or accommodate you in any way they can to make…
I always stay at the Townsend when in the area - there are just no other choices that compare. Even if there were, the combination of the property quality, location, and amenities put it far above other choices. I have brought my dog more than once and they are exceedingly…
"not on floor 3, unless you like to be near board rooms or the gym."
"Corner suites are large and sunny"
"Ask for rooms that don't face the service driveway/garbage alley"
"My room was in the back in the newer wing"
"Some rooms have no view, just the back of another building. There is a park across the street and I am sure those offer a nice view."