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Message from TripAdvisor: This hotel is under renovation with a planned opening date of June 15, 2018. When it is open, it will be a DoubleTree by Hilton.
TripAdvisor uses this information to find you the lowest prices for your stay.
29 Apr 30 Apr
1 room, 2 adults, 0 children12
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
I stayed in this hotel on Mar24 and 25th, 2017. Its a big hotel for a Inn. Lots of room in this hotel. They have very good mattress and its one of the best I have ever had in the hotel. I will stay here...More
The moment we drove up to the place we had our doubts.
The desk clerk was very low key.
First room I got was small, with a bathroom so small you could barely function in it.
The ceiling was peeling and it looked foreboding.
Directly...More
Wifi cuts off and on. TV service cuts off and on. M&Ms and crums along bedframe. Pool looks very dirty from a distance i didnt want to get any closer. Very few cars in the parking lot and now i understand why. I stay at...More
Hotel was under construction with the front fenced off. Hotel was approximately 20% occupied during our stay - most of whom were there because it was the hotel for a family wedding. Check in time is 4pm (pretty late) and there was a $20-25 fee...More
second time i come here; i didn't know they are working to renew the hotel; awful noise in the reception; more sad that the forts time i came; no excuse, nothing except: give your credit card
if you want to come phone before to ask!
Response from VictorMartinCHA | Property representative |
We do have a monthly pest control contract to assure that we don't have normal pests throughout the facility. There is no chemical treatment that will kill bed bug eggs.
We have a quarterly inspection by trained canines... More
We do have a monthly pest control contract to assure that we don't have normal pests throughout the facility. There is no chemical treatment that will kill bed bug eggs.
We have a quarterly inspection by trained canines that can detect bed bugs and they inspect every room to ensure that we don't have any bed bugs. It's the most pro-active approach of any hotel that I am aware of.
In addition, our housekeeping personnel are trained on what to look for when they make up the beds so that they can make sure we don't have issues. Should someone bring bed bugs into the facility, we have the room treated Immediately with both chemical (to kill adults) and heat to kill any eggs in the room. This is the only way to assure that the room is 100% bed bug free.
We rarely have complaints and when we do, we call in the exterminator who normally finds that there are no problems in the room. It is very rare for our facility to experience an issue, but on the rare occasion that it does occur, we deal with it immediately and effectively.
I feel confident that our facility is the least likely facility to experience a problem with bed bugs due to the diligence and pro-active actions that we take to ensure that our property is bed bug free.
