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Extended Stay America - Detroit - Canton

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108 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Reviewed 4 weeks ago via mobile

The facility was clean and affordable and since we were displaced due to a flood we decided to stay. The staff was friendly but overall no one is policing the hotel. 1st floor hallway smelled like pot on multiple occasions. I personally witnessed drug deals in the parking lot and people are constantly wandering around the lot at all hours...

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1Thank Matt B
Toronto, Canada
Reviewed 8 January 2017

Front desk lady could not be reached from front door phone. Central reservations tried desk, night manager and likely the franchasee with no success. Waited 30 minutes before she unlocked door. She simply said, 'sorry'. The dangling ear buds showed she was probably somewhere listening to music and did not hear 'knocking' on door or telephone calls. Hotel web site...

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1Thank David R
Cibolo, Texas
Reviewed 14 December 2016

From the lobby, this hotel was dark dreary, reminiscent of a sleazy hotel from the movies. There was a faint, but distinct smell of marijuana upon arrival. The dreariness continued to the guest room where the dark carpet didn't seem very inviting to bare feet and the cheap bedding was more fit for a penal institution.

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1Thank newdad97
Reviewed 24 October 2016

Reservation requests not honored. One dollar difference in cost between requested King and Queen we ended up with. No luggage carrier. We were put on the second floor, quite a way from the elevator, when we had reserved a ground floor room.

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1Thank Lori B
Reviewed 5 October 2016 via mobile

I am living here while working in the area and the rates are the best I found for a fully furnished place. It is very clean and very quiet at night. There is plenty of parking. Not to mention the team of Angela, Tanisha and Danielle do an excellent job with customer service and are so helpful if you need...

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1Thank TexasTF10
Manager_11525, Manager at Extended Stay America - Detroit - Canton, responded to this review

The team and I appreciate your positive, honest remarks. It is great to know that you received excellent customer service from our staff and found our rates to your liking. I will be sure to inform our staff to keep up the good work. Thank you again for your kind words. The staff and I would love to provide you...

Reviewed 5 October 2016 via mobile

Me and my family stayed here at this hotel the staff was friendly it's very quiet at night it's pet friendly and there is no drama. They supplied all of our dish ware because we had a kitchenette. And plus the ladies there is beautiful and awesome

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Thank William C
Manager_11525, Manager at Extended Stay America - Detroit - Canton, responded to this review

It is so rewarding to read that you and your family had an excellent stay at our hotel. I'm thrilled to read that you all were well taken care of by our staff and there weren't any issues. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 29 September 2016 via mobile

I stayed here for almost two months while working on a project nearby, beginning the first week in August. The room was clean and comfortable, great bed, great accommodations. The entire staff from management to housekeeping was wonderful, very professional yet very personable and helpful in every way!! I would recommend this hotel very highly!

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Thank Bill W
Blue Bell, Pennsylvania
Reviewed 28 September 2016

My husband and I checked into the Extended Stay on Thursday, September 29 (2016) for a 4-night stay. The room was "antiquated" but functional - staff was gracious at check-in and promptly brought the requested plates/pots/pans/utensils to our room. Carpeting on the floor was stained and worn; trust me, you did not want a bare foot to touch it! The...

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1Thank Gail S
Darien, Connecticut
Reviewed 17 September 2016 via mobile

Staff tried to be accommodating but some were very inexperienced and therefore not very helpful. Although there is a basic kitchen there are no utensils or appliances. When you ask for them you receive a mismatched set - we only received one bowl for example because they did not have anymore. Also, it took two days to have the light...

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2Thank punch599
Austin, Texas
Reviewed 4 August 2016

As a visually disabled person, the managers were exceptionally helpful and accommodated me with my stay. The entire hotel is clean! The entire staff work hard to keep it shiny and new. If you need something, just ask. The location is safe!!!! Great location -- off major expressways and near great restaurants and shopping -- Ikea is across the street....

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1Thank HappyTraveler78234
Manager_11525, Manager at Extended Stay America - Detroit - Canton, responded to this review

Thank you for taking time to write a review and for choosing to stay with us. I am pleased to read that our staff were excellent at providing you with customer service worth mentioning and that your accommodations were more than suitable. Thank you again for your kind words. The staff and I would love to provide you with another...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Detroit - Canton

Address: 2000 Haggerty Road, Canton, MI 48187
Region: United States > Michigan > Canton
Price Range: £59 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Canton 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Canton
Extended Stay Canton
Canton Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Detroit - Canton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call hotel before arriving to ensure someone is going to open the front door if you have not checked in yet!!!!”
 of 5 bubbles davidrC149HQ, 8 Jan 2017 | Read review
“You get what you pay for”
 of 5 bubbles newdad97, 14 Dec 2016 | Read review
“Reservation for ground floor quiet with King bed was not honored. No luggage carrier.”
 of 5 bubbles Q7971EAlorib, 24 Oct 2016 | Read review
“Book ahead! Use Extended Stay America customer service.”
 of 5 bubbles HappyTraveler78234, 3 Aug 2016 | Read review
“Choose 3rd Floor for less noise from other guests”
 of 5 bubbles markdI3725LX, 6 Jun 2015 | Read review
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