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Hampton Inn - Detroit / Novi at 14 Mile Road

658 reviews
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Traveller (10)
Room & Suite (14)
Dining (5)
Overview
  • Excellent74%
  • Very good17%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(70 reviews)
“great hotel”(38 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn - Detroit / Novi at 14 Mile Road
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (658)Write a Review
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All reviewsfront deskhenry ford hospitalgreat hotelfamily eventmovie theatergreat stayroom was cleanconvenient locationbreakfast staffbreakfast areafitness centerdesk staffthe entire staffbusiness tripeasy accesswould definitely stay here againgreat room
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61 - 65 of 650 reviews
Reviewed 9 June 2017

Great rooms had a tv n staff issue during visit. Great location. Movies n shopping close. Wanted to rent a movie but it wouldn't work n staff lack of knowledge was very disappointing to me. FrustratedMore

Review collected in partnership with Hampton
Thank tuffmangroup
Response from Denisa H, Manager at Hampton Inn - Detroit / Novi at 14 Mile RoadResponded 20 June 2017

Dear tuffmangroup, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that...More

Reviewed 7 June 2017

I travel for work and spend a lot of time at various hotels. We have family in MI and have been coming to this Hampton on vacation for 5 or 6 years and stay from a week to 2 weeks. We just returned home on...More

Thank stokarz
Response from Denisa H, Manager at Hampton Inn - Detroit / Novi at 14 Mile RoadResponded 23 June 2017

Dear stokarz, Thank you for taking the time to complete a survey from your recent stay at our property and scoring us a 5 Overall! I speak on behalf of my staff when I say how happy we are to hear you enjoyed your stay...More

Reviewed 6 June 2017

If you are traveling through this area, this is a must stay. I have visited lots of hotels and rate this a 5 star. I found the staff friendly and helpful. The rooms are immaculate and the entire complex was very warm and inviting. There...More

Thank peterScottsdale
Response from Denisa H, Manager at Hampton Inn - Detroit / Novi at 14 Mile RoadResponded 23 June 2017

The staff at the Hampton Inn strives to give our guests exceptional service everyday, and to read reviews like yours makes our whole day. We love hearing our guests enjoyed their stay with us and we look forward to serve you again in the near...More

Reviewed 5 June 2017

Hotel was fine. There is a lot of construction in the area and traffic is tied up at rush hour. Suggest you try to get to the hotel before 3:00 PM. Hotel staff was very friendly and helpful. Breakfast was good.

Review collected in partnership with Hampton
Thank Bradley A
Reviewed 4 June 2017

The room was perfectly clean and modern. Room size was excellent. Staff including front desk , breakfast personel, and house keeping personel were friendly and highly competent. I will definitely stay there again.

Review collected in partnership with Hampton
Thank James S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Concierge
Conference Facilities
Room amenities
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$100 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (14)
Dining (5)
Pool & Beach (1)
Hotel & Grounds (10)
Bathroom (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Scott_L42
30 August 2017|
AnswerShow all 2 answers
Response from Scott_L42 |
Hi, Denisa. It's difficult for me to call you during business hours. I'd still like to contact your facility by email. Can you provide an email address?
0
Votes
Kevin R
19 March 2017|
Answer
Response from Denisa H | Property representative |
Hi Kevin, We do shuttle to the Showplace, M-Fri 7a-6p. Regards, Denisa Hyseni
0
Votes
Darlene L
26 August 2016|
AnswerShow all 3 answers
Response from Michele1530 | Reviewed this property |
Free local calls. Breakfast is 6-10. I don't know when the pool opens but it closes at 11.
1
Vote
Room Tips
"Rooms not adjacent to elevator shaft, and rooms not on the M5N expressway side would be a better choice."
Read review
"We had a view of a pond to the rear of the motel and it had water foul."
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"Avoid rooms that back up to the highway"
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"The traffic noise from M-5 was disrupting very, very loud. I will ask for the 14 Mile Rd. side the next time."
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