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Crown Promenade Perth

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Crown Promenade Perth
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908 Reviews from our TripAdvisor Community

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Showing 900: English reviews
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East Perth
Reviewed 2 days ago NEWvia mobile

Had a really good time went to the casino won 7000$ stayed for a week here was good service good food good swimming pools rooms have been renovated since last time i was here was worth while i would recommend this place highly is first class and good value

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Helpful?
Thank martinbain8121983
Perth, Australia
Reviewed 2 days ago NEW

one of the main reasons for my average review is that i thought - wrongly - all the crown hotels were pretty similar; certainly the price to stay the weekend we stayed was very similar, maybe $30 difference. Unfortunately the Promenade was very much the ugly sister to the Metropol (Towers wasn't ready yet when we stayed). Firstly it's in...

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Helpful?
Thank aidyonline
Hobart, Australia
Reviewed 5 days ago NEW

We wasn't sure what to choose between this hotel and Crown Metropol. The price difference was very minimal but as this was the cheaper we thought might as well go for it. We thought it was ok until we visit the lobby bar at Metropol - we were filled with regret - Metropol is so much more beautiful - more...

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Helpful?
Thank Sisogo
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Dear Sisogo, Thank you for your review. I am sorry to learn that your recent stay with us did not meet your expectations; however, I do understand that our property may not suit all guests. We are lucky to have three hotel choices at Crown Perth allowing us to cater to a wide range of preferences and budgets. We appreciate...

melbourne australia
Reviewed 6 days ago NEWvia mobile

I usually stay at The Hyatt which i love. However everything in this hotel is so new and designer. The rooms have more thought put into them than your average room so feels more homely The bathroom towels and amenities were first rate and the bed and pillows were amazing I think the breakfast was low on choices for the...

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Helpful?
Thank intrepidaussie_8
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Dear intrepidaussie_8, Thank you for choosing Crown Promenade Perth and for your review. I am glad to hear that you enjoyed your recent stay with us and was pleased with the room, amenities and location. I have noted your comments regarding breakfast and will discuss this with our Restaurant Manager. I look forward to welcoming you back again soon. Sincerely,...

Perth, Australia
Reviewed 1 week ago

On securing a special crown club member price on an overnight stay at the promenade we were excited to be staying at the crown . We were attending a dance convention and wanted to stay the day and night because we had rehearsals during the day and then had to be back at the theatre for the performance my daughter...

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Helpful?
Thank julia g
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for choosing Crown Promenade Perth and for your review, Julia G. It sounds like you had a very positive stay with us and I would like to thank you for your great feedback. I was delighted to hear that you found our team "friendly and professional" and will ensure your kind words are shar​ed with my colleagues. We...

Perth, Australia
Reviewed 2 weeks ago

The Crown Promenade is the budget accomodation of the group, but being new - it's more than nice, clean and comfortable. Who wants to pay $200 more for the same 'basic' room in the hotel next door when you could double that with one lucky hand (in the casino).... or spend it on a bottle of champagne at TWR (The...

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Helpful?
Thank littlebitofluxury
gilligham kent
Reviewed 2 weeks ago via mobile

Stayed here for 4 nights from 3/3/17 loved this hotel. Nice room with good facilities. Everyone was so helpful and friendly, from the reception, bar-staff and valet parking. Food in the restaurant was very good as well as bar food. Breakfast was not so good, a bit cold & over cooked. Definitely needs more staff in the restaurant as service...

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Helpful?
Thank alan l
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Dear alan l, Thank you for choosing Crown Promenade Perth and for sharing your review. We are delighted to learn that your overall stay was so positive and the entire team were "helpful and friendly". We take pride in delivering an exceptional level of service, and I will ensure your kind words are shared with my colleagues.​ I have noted...

Reviewed 2 weeks ago via mobile

Decided to stay in perth for the long weekend n treat ourselves to a nice hotel. We upgraded for an extra $50 per night to a king room with spa. Great size room, comfy bed. Delish room service (straight from the market and co kitchen). The pool is tiny with limited bar service and only a few deck chairs so...

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Helpful?
Thank NickyPerth
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for your review, NickyPerth. I am pleased to hear that you enjoyed your Spa Studio room upgrade, an excellent way to splurge for the night. Your comments regarding Market & Co and the wider Crown complex are appreciated and have been shared with the team. We hope to welcome you back to Crown Promenade Perth soon. ​ Sincerely,...

Perth, Australia
Reviewed 2 weeks ago

I stayed one recent Sunday night to watch a football match (EFL Cup final) in the Sports Bar. I had the weekend deal with bottle of sparkling wine (De Bortoli, quite acceptable) and nice buffet breakfast at Market & Co. The room was very comfortable and staff very pleasant and helpful.

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Helpful?
Thank StiggyMUFC
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Dear StiggyMUFC, Thank you for choosing Crown Promenade Perth and for your five-star rating. I was delighted to learn that you enjoyed your brief stay with us and your comments regarding your room and Market & Co are appreciated. We hope to welcome you back again soon. Sincerely, Anthony Mauro Front Office Manager Crown Promenade Perth

Mandurah, Australia
Reviewed 3 weeks ago

Well appointed, but compact room with king bed, great curtains (did a good job keeping light out) good size bathroom and very clean. Lighting was good. Only down side is access from and to car park is by stairs and not by lift. Our room overlooked the casino complex.

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Helpful?
Thank PeterJT46
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for your review, PeterJT46. I was pleased to hear that your overall stay with us at Crown Promenade Perth was enjoyable and appreciate your kind comments. We hope to welcome you back again soon. Sincerely, Anthony Mauro Front Office Manager Crown Promenade Perth

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more   less 

Additional Information about Crown Promenade Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: £113 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Perth 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Holiday Inn Burswood Hotel Perth
Burswood Holiday Inn
Holiday Inn Perth
Perth Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Perth staff and other travellers.
10 questions
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Brighton, United Kingdom
North Yorkshire, United Kingdom
2 months ago
9 months ago

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Questions? Get answers from Crown Promenade Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay in the metropol or towers instead, much better hotels”
 of 5 bubbles aidyonline, 22 Mar 2017 | Read review
“The other crown is better”
 of 5 bubbles Sisogo, 19 Mar 2017 | Read review
“Go high. The view of the carpark was actually fascinating.”
 of 5 bubbles littlebitofluxury, 9 Mar 2017 | Read review
“Higher floor room overlooking the golf course as the views are great and the rooms are quieter, even the lower level rooms are quiet”
 of 5 bubbles F5422NNrichardw, 22 Feb 2017 | Read review
“Higher floors are better, but away from the lifts (our room was right next to lifts)”
 of 5 bubbles 149kerrym, 5 Feb 2017 | Read review
5 of 5