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All reviewslong term staybedroom suitesmall outdoor poolsmall kitchensuper walmartstayed here for two weeksyogurthenry fordsofa sleepervisit dearbornworld headquartersvery clean hotelfront desk staffgreenfield villageenjoyed my staycomplimentary breakfastmichigan ave
Enjoyed our stay here. We were going to a downtown event and were worried this was too far from town but it wasn't. It was also convenient to the Ford Museum (which was a great addition to our trip). This location had a friendly staff...More
Response from Heather J, Director of Sales at TownePlace Suites Detroit DearbornResponded 8 December 2017
Thank you rlspanda for your kind review! Although we are a short drive from town, we find that many of our guests prefer it because they have the choice to be in the busy city or away from all the noise. There is still plenty...More
I stayed for one night while in town for a concert. We had a two room suite. It was clean and a good size. The bed was a little to firm for my taste.
The complimentary breakfast was a decent spread. The oatmeal was really...More
Response from Heather J, Director of Sales at TownePlace Suites Detroit DearbornResponded 28 November 2017
First of all I would like to say thank you for taking the time to give us your feedback! We pride ourselves in offering the very best service, so each and every opinion matters to us. I am sorry that you found the...More
Although a Marriott property, completely underwhelming in many aspects. Felt very much like a dorm or low-end apartment complex. I had booked a handicapped accessible room, with a shower seat for a crew person with an injury, upon check-in we were told that they were...More
Management response:Responded 27 October 2017
I would like to take a moment and sincerely apologize for the experience that you had here at our hotel. We do our very best to adhere to the reputation of excellence of the Marriott brand, and I apologize that we did not give...More
Walked in the door and practiclly tripped on a huge device meant to dry carpet from flooding. Why would they book a room with this in it? Well, we got our answer.
They are full. When we arrive, people were hanging outside each building smoking....More
Management response:Responded 9 October 2017
Thank you for taking the time to share your recent experience at the TownePlace Suites Detroit Dearborn with us.
Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn...More
I loved this hotel! The staff were phenomenal, kind, helpful, friendly and accomodating! They had free breakfast every morning, the rooms were clean and my room was actually ready earlier than expected! I felt like I was in a little apartment as opposed to a...More