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Crowne Plaza Detroit Downtown Riverfront

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Traveller (365)
Room & Suite (313)
Dining (68)
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Overview
Hotel website
2 Washington Blvd, Detroit, MI 48226-4421 See on map
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star accommodation
Additional information
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Offers from Crowne Plaza Detroit Downtown Riverfront
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,012)
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974 results
Traveller rating
346
294
166
93
75
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346
294
166
93
75
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All reviewsfront deskpeople movercobo hallqueen suitejoe louis arenagreat view of the rivervalet parkinghart plazared wings gamecorner roomdefinitely stay here againambassador bridgethe room was nicevalet servicetigers gameford fieldhotel restaurant
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1 - 5 of 974 reviews
Reviewed yesterday

As one of the most historic hotels in Detroit, the Crowne Plaza Detroit extends its legacy with excellent customer service and attention to guests' needs. Look through the recent reviews and you'll see that the competitive advantage for this property is its people.

Thank JBfr0mTN
Hotel's Favourite
Reviewed 4 weeks ago

Starting with check in, everyone we encountered, went out of their way to be accommodating. Room was upgraded to a suite without asking. Great view of the river and Canada. The valet parking was quick and easy. Small bar and restaurant in the lobby was...More

Thank clark1754
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 4 weeks ago

Thank you for taking the time to tell us about your experience at Crowne Plaza Detroit! Trip Advisor is a great place for our guest to leave feedback. It’s also fantastic information for those who are considering coming to Detroit. We appreciate the recommendations- Hope...More

Reviewed 3 days ago via mobile

Staff very pleasant and friendly. Hotel lobby is very nice. Hotel hallways and my room was just okay. Very dated and room wasn't in excellent codition. Dusty and stains I. Carpet, seats and curtains (bedding was fine). Would have paid an extra $60 for another...More

Thank April J
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 2 days ago

April, Thanks for staying with us and I appreciate the recongition of our friendly service staff. I am genuinely sorry to know that we were not able to meet your expectations of the IHG brand, most especially with your room accommodations. Our goal has always...More

Reviewed 3 days ago

Being greeted very warmly set the tone for the entire experience. The room was well designed and the views were amazing. I would definitely stay there again! In truth, they had an elevator problem that caused a backlog of people trying to check out on...More

Thank Urbancitygirl64
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 2 days ago

Thanks, for the nice review, and we are appreciative of all of your comments-especially the kudos to the staff. They work hard to make our guests' experiences fantastic! We hope to see you again in Detroit, and thank you for letting Trip Advisor know about...More

Reviewed 1 week ago via mobile

As a Royal Ambassador Spire elite member from my perspective- Pro’s: 25th Floor drinks and horderves Very friendly reception and cleaning staff Nice view Cons: No bellman while we checked in No priority checkin (took 30 min) Had to explain RA status to no avail...More

Thank US Z
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 5 days ago

I am genuinely sorry to know that we were not able to meet your expectations of the IHG brand, most especially with your room accommodations and the check in experience. Our goal has always been to provide our guests with the best hospitality service and...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
367
Price range
US$158 - US$327 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza Detroit Convention Center
Location
United States > Michigan > Detroit
Photos
Traveller (365)
Room & Suite (313)
Dining (68)
Pool & Beach (28)
Amenities (19)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
ohler2017
30 November 2017|
AnswerShow all 7 answers
Response from Jan714 | Reviewed this property |
There's a PeopleMover station directly across the street from the hotel, inside the Cobo Center.
0
Votes
Treese734
4 October 2017|
AnswerShow all 12 answers
Response from Lesley T | Reviewed this property |
Yes, $50 I think
0
Votes
Room Tips
"All rooms have great views of the city and the Detroit River (and Canada!)"
Read review
"Halls were narrow and dark, didn't notice any AC noise on our floor. Not sure I would stay here again."
Read review
"no tip.. the view of the city is nice but roooms still horrible"
Read review
"Most rooms have a view of the river and Canada."
Read review
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