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Crowne Plaza Detroit Downtown Riverfront

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Traveller (312)
Room & Suite (251)
Dining (64)
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Overview
  • Excellent37%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible5%
Travellers talk about
“front desk”(158 reviews)
“people mover”(82 reviews)
“cobo center”(48 reviews)
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
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Offers from Crowne Plaza Detroit Downtown Riverfront
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (904)
There are newer reviews for Crowne Plaza Detroit Downtown Riverfront
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Traveller rating
316
272
149
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51
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316
272
149
83
51
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All reviewsfront deskpeople movercobo centerqueen suitejoe louis arenagreat view of the rivervalet parkinghart plazared wings gamecorner roomearly checkdefinitely stay here againambassador bridgevalet servicethe room was nicetigers gameford field
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21 - 25 of 871 reviews
Reviewed 19 March 2018 via mobile

Hotel was good. I valet parked my car, when I got home my garage door openers were missing. I called the Hotel and spoke to the operator all they did was to put me through to the valet department. They just told me they would...More

Thank Sue M
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 21 March 2018

Thank you for letting us know about the problem you experienced. I hope you recovered your lost items and do apologize that they were not located here at the property. I hope the rest of your stay was great and look forward to having you...More

Reviewed 18 March 2018

This hotel and its price means I can only give a three star review. Whilst clean and covers the basics, the décor is very dated. The staff were without exception great and did their best at every opportunity, however you can't disguise the fact this...More

Thank Adam_North85
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 21 March 2018

We do appreciate all of our guests but especially those who let us know where we could have provided a better level of service. Your details are amazing and we are most apologetic about the housekeeping service that was not received. I hope the rest...More

Reviewed 18 March 2018 via mobile

Here’s a hotel that did a great job with their refurbishment! The rooms still contain some of the old charm, but are comfortable and quiet. The hotel bar offered great service and food- though breakfast left a lot to be desired. We waited 20 minutes...More

Thank Lindsay M
Reviewed 17 March 2018 via mobile

This was my first sales to Detroit and the professional staff was helpful, happy and friendly. The front desk agent, Tamyra is wonderful. She suggested what restaurants and things to do that would best represent the city for a first-timer. She was spot on. I...More

1  Thank April F
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 21 March 2018

Thanks for letting the hotel know about your stay! We appreciate the high-five for Tamyra- she is a fabulous associate and we are so glad to have her on our team!

Reviewed 13 March 2018

Great attention , very friendly staff specially Antania ! From the first moment I saw the attention they give is very unique & special. I asked for a late checkout & it was given without any problems. Also the breakfast is really good, it was...More

1  Thank Maurice R
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 14 March 2018

Thank you, so much, Maurice R. for letting us know what a great visit you had at the Crowne Plaza Detroit! Your feedback is a gift!

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Best Value Properties in Detroit, MI
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$142 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Detroit
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$142 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Detroit
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (312)
Room & Suite (251)
Dining (64)
Pool & Beach (24)
Amenities (19)
Business Centre & Event Rooms (3)
Questions & Answers
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ohler2017
30 November 2017|
AnswerShow all 7 answers
Response from Jan714 | Reviewed this property |
There's a PeopleMover station directly across the street from the hotel, inside the Cobo Center.
0
Votes
Treese734
4 October 2017|
AnswerShow all 12 answers
Response from Lesley T | Reviewed this property |
Yes, $50 I think
0
Votes
Room Tips
"Go elsewhere"
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"Upper floors allow better views, south side has view of bridge farther down, west side has view of river"
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"High floors"
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"Great view to the city & the river!"
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