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Holiday Inn Express Hotel & Suites Lansing-Dimondale

110 reviews
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Traveller (20)
Room & Suite (19)
Dining (4)
Overview
  • Excellent58%
  • Very good30%
  • Average7%
  • Poor1%
  • Terrible4%
Travellers talk about
“great hotel”(12 reviews)
“room was clean”(12 reviews)
“front desk”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (110)Write a Review
There are newer reviews for Holiday Inn Express Hotel & Suites Lansing-Dimondale
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Traveller rating
61
34
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2
5
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LanguageEnglish
61
34
8
2
5
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All reviewsgreat hotelroom was cleanfront deskstaff was friendlythe breakfast areacinnamon rollspancake makergreat staythe entire staffbusiness centerexceptional servicebasketball tournamentbreakfast staffone night stayno issuesother hotelswould stay again
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11 - 15 of 110 reviews
Reviewed 1 August 2017

We stayed here two nights to visit The Henry Ford, even though we were quite a drive from it. We had a nice stay at this HIX. There were no problems except breakfast not as good as we have come to expect for HIX. Maybe...More

Thank grandmalovestravling
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lansing-DimondaleResponded 5 September 2017

Hello grandmalovestravling, Thank you for your feedback regarding your stay at Holiday Inn Express Lansing-Dimondale, MI. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high rating in sleep quality, service and value. However, on...More

Reviewed 27 July 2017

The room, location and everything was fine, but the internet wifi was terrible. I could even check my email. I call the front desk and although apologetic, the best they could do was give me some points on my IHG account. Make sure they have...More

Thank 787nicholash
Reviewed 24 July 2017 via mobile

Room was large, nice amenities, quiet. Housekeeping service was not provided at all the first morning. When I called front desk around 3 pm to request service, I was told housekeeping had left for the day. The second day, I accidentally spilled a cup of...More

Thank Sherry D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lansing-DimondaleResponded 6 August 2017

Hello Sherry D! Thanks for alerting us about your concerns. It is disconcerting to learn that the housekeeping services dismayed you. What you described is certainly not the experience that we want for any of our guests. We take feedback seriously and will coach our...More

Reviewed 17 July 2017

PRO: Staff was friendly. Room was clean. CON: No IHG status recognition. Internet unstable/slow. No upgrade. Refused request for late checkout. (Well, refused might be a strong word; they would allow until noon when normal checkout is 11:00.) The internet was not stable enough to...More

Thank Mike R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lansing-DimondaleResponded 6 August 2017

Hi Mike R, Glad to hear from one of our IHG Rewards Club member! Thank you for your candid review. It's good to know that you gave a rating of 4 stars in our area of sleep quality and service. I regret to know that...More

Reviewed 16 May 2017

I really liked this property. The rooms were large with some great space. I liked the finishes in the room and bathroom. Happy that there was a mini-fridge in there too. And now the not so good - the location is far from civilization unless...More

Thank Kevin B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lansing-DimondaleResponded 3 June 2017

Dear Kevin B, Thanks for staying with us and leaving us feedback. I truly am happy to read you liked our wonderful property especially the room accommodation which you found to be very spacious. We always make sure guest's needs are attended to and I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$94 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (19)
Dining (4)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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disappointed1234_13
29 June 2016|
AnswerShow all 4 answers
Response from Amber S | Property representative |
All of our rooms are non-smoking.
0
Votes
Room Tips
"Dont get a room near housekeeping because it is very loud in the morning and will wake you"
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"If sensitive to hearing out door noises, avoid the first floor."
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"Make sure to stop at a convenience / grocery before you check in. There's nothing nearby to walk to for..."
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"First floor was nice"
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