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Holiday Inn Dundee - Waterpark

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235 Reviews from our TripAdvisor Community

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Showing 235: English reviews
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Howell, Michigan
Reviewed 4 days ago NEW

Staff at check in was friendly and courteous. Upon arrival at the room however it was found that the TV for the kids bunk bed area was missing. The toilet would only flush once, unless you took the lid off to manually move the float to reset it. Looking out our room window you could see the outside of the...

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Helpful?
Thank yukon905
Warren, MI
Reviewed 1 week ago

The Holiday Inn-Dundee offers decent rooms, but the main attraction is the attached Splash Universe Water Park. The hotel itself has a lobby well decorated in a rustic, log cabin style and a very friendly staff. It is a full service Holiday Inn, not an Express, so breakfast is not included, but they do honor the Holiday Inn Kids Eat...

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Thank motorcity70
Kentwood, Michigan, United States
Reviewed 4 weeks ago

We had a great time at the hotel and waterpark. I felt it was definitely worth the price we paid (we had the package including hotel, pizza meal, arcade cash). Our room was clean and beds were comfortable. After reading the reviews and staying one night, here is our advice- 1. While they can't guarantee early check in or late...

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1Thank Shari B
Dearborn Heights, Mi
Reviewed 8 January 2017 via mobile

Please explain how a $200 a night water park hotel has no towels for the guests. There were no towels after swimming and no towels for showering afterwards. Calls to the desk were pointless. Bring your own towels of your kids will freeze. The staff are trained to say " towels are coming in another 45 minutes" the towels never...

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Thank sfromd
IHGService, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear sfromd, We are grateful to you for being one of our guests at Holiday Inn Dundee - Waterpark, MI, and getting out of your way to leave us your feedback. We understand that your stay was not a complete success because of the service rendered that was not at par. Thank you for letting us know about your experience...

Midland, Michigan
Reviewed 4 January 2017

My family recently visited the hotel and waterpark for a one night stay. We arrived to the hotel at 3 pm and found a long line to check in. Upon check in, our room was not ready. The clerk said it was guaranteed to be ready by 4:30 pm. We went Cabela's to occupy our time, and came back at...

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Thank midwoman
IHGService, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear midwoman, Thank you for being our guest and for taking the time to share your comments. We regret that we were not able to provide you with the quality of service you deserved during your recent visit with us. Please accept our heartfelt apologies for the noise challenges experienced and for the less than satisfactory service you received at...

Rochester Hills, Michigan
Reviewed 23 November 2016

The room and beds were clean and comfortable, and I appreciated that the bathroom didn't have any mold in it. It was also quiet and restful. The staff were friendly and pleasant. On the downside, there is no complimentary breakfast, which is something that goes a long way with me. My kids and I were staying there to attend a...

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Thank BorgProtocol
IHGService, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear BorgProtocol, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness and thecomfort of the room and beds received. However, we are truly sorry if your stay was not...

Reviewed 18 November 2016 via mobile

I occasionally stay here to just get away for the night. I never had a big issue in the past but this time was different. Upon check in it took 10 minutes to be greeted by the staff. They were chatting amongst each other about buying houses and pay checks. Then a person at the desk finally acknowledged and said...

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1Thank mary n
IHGService, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear mary n, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We are truly sorry if we did not meet your expected stay due to the level of service received upon...

Charleston, South Carolina
Reviewed 15 November 2016

We booked this hotel for an overnight stay while traveling. I was hesitant to keep the reservation after reading several reviews, especially in regards to noise and disturbances. I suppose I thought what are the chances... I was pleased to get a room at the very far end of the hallway. I thought that may ensure a peaceful sleep. I...

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1Thank m0180
IHGService, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear m0180, Thank you for taking the time to write us a review regarding your recent stay. We are pleased to know you liked the convenient location of our hotel in the area and the cleanliness of our property. On the other hand, please allow us to apologize for the experience you had with the noise which affected your stay...

Soo
Reviewed 13 November 2016

We've stayed here 3 times to visit Cabela's. The hotel is a hop, skip, a jump and practically next door to Cabela's. The hotel is clean, the rooms are nice, and the staff friendly. The room we stayed in did not have a fridge or microwave. We stayed on a Thursday so the cost was affordable. If you want breakfast...

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1Thank Diana B
Howell, Michigan
Reviewed 13 November 2016 via mobile

We recently met another family for a little getaway at Splash Universe/Holiday Inn in Dundee, MI. We reserved the largest room they offer--1 king, 1 sleep sofa, 2 sets of bunks. YOU REALLY MUST CALL to book with this property. They have a myriad of package deals but the website is difficult to use and does not have updated prices...

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1Thank Maureen G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Guests must purchase Water Park Package Rate to access Splash Universe. No other rates apply. The water park will be closed certain days in April, May & June. Call hotel for hours and days of operation.The Holiday Inn Express Hotel & Suites and Splash Universe Water Park Resort is located right next to Cabela s and designed to mirror and complement the great outdoors signature of the world s foremost outfitter. Ideal for those traveling on business or the vacation-minded family looking for an exciting getaway, Splash Universe is a year-round destination. The resort features: 163 themed guest rooms and suites, Shooting Star Arcade, The Trading Post Gift Shop, The Tree House Pub & Grub Restaurant and individual party rooms, ideal for any type of Splash Celebration. The resort also features over 70 bunk bed suites including a separate TV in the bunk area, refrigerators, microwaves, DVD players and much, more! The Splash Universe Indoor Water Park features: Goldmine Adventure Water Slides, Hot Springs Adult Hot Tub, a Lazy River, a zero entry Lil Squirt Pool, and Treehouse Water Fun play area. After a long day of work or play, have a seat & enjoy dinner in the adjoining Tree House Pub & Grub overlooking the water park.The Holiday Inn Express Hotel & Suites is located near downtown Historic Dundee. Dundee offers many shops including Swan Creek Candle Co. and St. Julian Winery. The hotel is also located near many company offices & plants with local and regional bases. ... more   less 

Additional Information about Holiday Inn Dundee - Waterpark

Address: 100 White Tail Drive, Dundee, MI 48131
Region: United States > Michigan > Dundee
Price Range: £77 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Dundee - Waterpark 3*
Number of rooms: 163
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Also Known As:
Holiday Inn Express - Dundee Hotel Dundee
Holiday Inn Dundee
Dundee Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Dundee - Waterpark staff and other travellers.
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Questions? Get answers from Holiday Inn Dundee - Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Save your money and go elsewhere.”
 of 5 bubbles yukon905, 20 Feb 2017 | Read review
“Second floor is the best.”
 of 5 bubbles BorgProtocol, 23 Nov 2016 | Read review
“King room also had a sofa bed and was spacious.”
 of 5 bubbles BiminiSusan, 22 Sep 2016 | Read review
“If you are going to the water park, ask for a room on the second floor near the bridge. Makes life easy.”
 of 5 bubbles BarryN857, 4 Sep 2016 | Read review
“I have found the rooms to be quite, Cabals is next door”
 of 5 bubbles richardsA916DJ, 3 Jun 2016 | Read review
5 of 5