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Holiday Inn Express Gaylord

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Traveller (22)
Room & Suite (22)
Pool & Beach (4)
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Overview
  • Excellent31%
  • Very good44%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“cinnamon rolls”(7 reviews)
“front desk”(37 reviews)
“pool and hot tub”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (237)
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237 results
Traveller rating
74
101
36
15
11
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LanguageEnglish
74
101
36
15
11
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All reviewscinnamon rollsfront deskpool and hot tubroom was cleannice hotelstayed one nightwould stay againup to dateflat screen tvmini fridgeshower curtainice machinetraverse citybreakfast barhixpillowsdistraction
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1 - 5 of 237 reviews
Reviewed 13 April 2018 via mobile

This place is incredible. The staff if really friendly. The pool area is incredibly nice. The breakfast was really good. The hotel is in great condition. The rooms are very welcoming and comfortable. I would highly recommended this hotel to anyone.

Thank Stephen G
Reviewed 18 February 2018 via mobile

Very clean. Very friendly front desk. Had to cancel 1 night very last minute due to a death in the family and the were very happy to help. Good breakfast. Nice modern rooms. Recommend By the way. I prefer shut concise reviews.

Thank RM S
Reviewed 25 January 2018

For the past few years we have stayed here 4or 5 times a year, and watched it steadily get shabbier. Mattresses are saggy, awkward building is tired. Smokers congregate by the doors, so if you are above them you get smoke smell in your room....More

Thank wannago
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 9 February 2018

Dear wannago, Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the unexpected experience you had with the room you received and the condition of our facility. We work very hard to ensure our facilities and...More

Reviewed 2 January 2018

We made the reservation on Expedia at 10 am on December 30th. We asked for early check- in at 10:30. The lady barely looked up and said no. I asked if she had an idea when we could check in. She said check out was...More

Thank Probsty4
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 18 January 2018

Hi Probsty4, Thank you for staying at our hotel and for taking the time to write your honest review. I am sorry to learn that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit...More

Reviewed 10 December 2017 via mobile

I stayed here for 8 weeks on a business trip; a total of 10 check-ins. And they didn’t mess up anything! My room was always clean and the customer service was wonderful. I am a frequent traveler and use HIX and I loved that my...More

1  Thank Nikki A
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$122 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$122 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (22)
Room & Suite (22)
Pool & Beach (4)
Dining (3)
Questions & Answers
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Room Tips
"Snow mobiles run late at night. If you have kids it would be better to get off the main floor I think."
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"Stayed here several times and have not found a bad room"
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"Stay away from the ice machine! (Not terrible, but loud.)"
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"loved having a small frig and microwave in our room."
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