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Country Inn & Suites By Carlson, Grand Rapids Airport

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Country Inn & Suites By Carlson, Grand Rapids Airport
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385 Reviews from our TripAdvisor Community

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Showing 384: English reviews
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Santiago, Chile
Reviewed 1 week ago via mobile

Run down property with mold smell in the room. Used to the other Country Inn and Suites this place is bad. Avoid if possible. Not well maintained and crappy fixes. Avoid if possible. Not at par with chain. This seams to be a property that was bought and tried to fit with the rest bus falls short of the mark.

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Helpful?
Thank Cinci_cap
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Cinci_cap, we apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Lincoln Park, Michigan
Reviewed 3 weeks ago

The staff was very pleasant and helpful. The facility was very clean. The room was clean and pleasing. Lobby had fresh fruit, nutrition bars cookies, coffee bar and ice water easily accessible to the customers to grab on the way to your room or out the door.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank X8889YMsusana
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you X8889yMsusana for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed visit here with the Country Inn family. We look forward to your next stay

new boston
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank mazesl
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Kalkaska, Michigan
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Z8431XVcraigc
Reno, United States
Reviewed 4 weeks ago

Highly recommend this hotel - it's clean, staff is cheerful and helpful. Hotel offers breakfast buffet, which was hot and had a variety of foods. Always coffee, tea, and cookies 24 hours a day! Nice pool! Rooms are spacious and clean. If want privacy, you can get it here!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank bettyk174
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank You bettyk14 for taking a moment to give us this outstanding rating. Our entire team is thrilled you enjoyed your stay with us. We look forward to the next time!

Traverse City, Michigan
Reviewed 5 weeks ago via mobile

Easy access to Downtown without downtown pricing. Quiet even though next to expressway. Staff friendly and courteous. Plenty of coffee and good breakfast. Kids even jumped in the pool before we left. Will definitely come back!

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Helpful?
Thank dmpayne18
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank You dmpayne18 for taking a moment to give us this outstanding rating. Our entire team is thrilled you enjoyed your stay with us. We look forward to the next time.

Grandrapids, United States
Reviewed 8 January 2017

The ladies at the front desk were so very helpful. This property is always welcoming. From the warm fire going to the fresh cookies, even a bookshelf you can borrow from. Parking my car here to fly out is such an amazing deal. I feel safe and stress free!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 793alyssad
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you 793alyssad for such an outstanding rating! From our entire Country Inn & Suites family we're thrilled you enjoyed your stay with us. We look forward to you staying with us the next time your flying out.

Union City, United States
Reviewed 4 January 2017

after a long day of travel by airplane from Tampa international Airport Florida, to Minnesota International Airport to Grand Rapids,Gerald R Ford Airport, rental car pickup and to the Hotel to be checked in quickly and the room so fresh and clean and comfy. ahhhhhhhh is all i can say. I was very impressed with everything at the hotel

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank jillp711
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank jullp711 for taking a moment to write such an awesome review. Our entire Country Inn team are delighted you were able to relax after such an exhausting day of travel! We look forward to having you as our guest again soon!

Cincinnati, Ohio
Reviewed 3 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank pamelamK9557WD
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Grand Rapids, United States
Reviewed 3 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 182careyr
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Stay at the Country Inn & Suites Grand Rapids, MI hotel and enjoy convenient amenities, unrivaled customer service and an ideal location. Our hotel features free Wi-Fi, premium cable on flat-screen TVs, indoor pool and all you need to feel right at home. We are located just minutes from Gerald R. Ford International Airport as well as a great variety of museums and top shopping opportunities. Book your reservations at Country Inn & Suites and see what sets us apart from other Grand Rapids hotels. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Grand Rapids Airport

Address: 5399 28th St SE, Grand Rapids, MI 49512-2072
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: £80 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Grand Rapids Airport 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Country Inn & Suites Grand Rapids Hotel Grand Rapids
Country Inn & Suites Grand Rapids Mi
Country Inn Grand Rapids
Grand Rapids Country Inn
Country Inn And Suites Grand Rapids
Hotel Style:
#13 Business Hotel in Grand Rapids
#17 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Grand Rapids Airport staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Grand Rapids Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is quieter... there is an elevator.”
 of 5 bubbles Daniel_CC9564SW, 9 Oct 2016 | Read review
“Top floor away from other guests since the doors slam automatically”
 of 5 bubbles sunnybrooke1959, 7 Sep 2016 | Read review
“Stay elsewhere. This hotel property is past its prime.”
 of 5 bubbles Wildcat_Rudy, 5 Sep 2016 | Read review
“Don't stay on first floor if seeking quiet”
 of 5 bubbles alaska0712, 14 Aug 2016 | Read review
“try for second or third floor, pool on first noisy”
 of 5 bubbles alp961, 23 Jul 2016 | Read review
5 of 5