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The Grand River Hotel, an Ascend Hotel Collection Member

Traveller (32)
Room & Suite (39)
Dining (10)
Overview
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270 Ann St NW, Grand Rapids, MI 49504-2016 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (112)
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111 results
Traveller rating
25
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10
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Time of year
LanguageEnglish
25
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30
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10
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All reviews free shuttle grand river chess game river rock great view of the river staff was friendly and accommodating shuttle driver an older hotel choice hotels close to downtown stayed one night nice place to stay hotel restaurant late check front desk staff holiday inn location is great
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1 - 5 of 111 reviews
Reviewed 4 days ago via mobile

I was expecting an upgraded boutique hotel as it was marketed...this facility does not meet the standards of the Ascend brand..Could be an awesome hotel but it is shabby, poorly maintained, dirty, bad room layout, sparse uncomfortable furnishings, small old bathrooms, and they did not...More

Date of stay: January 2019
Thank DEBH49749
Response from Nerissa M, Guest Relations Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 3 days ago

Dear DEBH49749, Thank you for taking your time to share your review. I am terribly sorry to hear of your disappointment with the cleanliness of our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know...More

Reviewed 1 week ago

The rooms and bed were very comfortable and clean. The bathroom could have been cleaner and needed a better silicone seal around the tub. It looked messy. The hall carpet could have cleaner. The lobby was beautiful and the staff was very nice.More

Date of stay: December 2018
Thank Terri P
Response from Nerissa M, Guest Relations Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 1 week ago

Hi Terri P, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. On the other hand, we apologize that you encounter some issues with the cleanliness....More

Reviewed 1 week ago

On Business, second time staying. Nice inviting room with plenty of room to do my follow up paper work, good internet connection. A relaxing sit down bar, received a free beer and 10% off my restaurant bill!More

Date of stay: December 2018
Thank jesmont
Response from Nerissa M, Guest Relations Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 1 week ago

Hi Jesmont, Wow! We are indeed grateful that you find our place excellent and comfortable.Your kind compliments mean so much to us, and we thank you for taking the time to share this review. thank you for your five star review and we look forward...More

Reviewed 2 weeks ago via mobile

We stayed here for one night and it was a great deal for the price. It’s not within walking distance to the downtown attractions, but they offer a shuttle (I think only in afternoon and evenings). Breakfast in the restaurant was good, lots of food....More

Date of stay: December 2018
Thank AubsAndSean
Response from Nerissa M, Guest Relations Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 1 week ago

Dear AubsAndSean, Thank you for taking the time to leave a review. We are glad to learn that you had a comfortable and convenient experience.Thank you for your kind compliments to our staff and breakfast. This means so much to us and we look forward...More

Reviewed 2 weeks ago

The staff was very friendly and helpful. The shuttle driver was great and helped us find some places to go and do The restaurant was not very busy and the food so so. They do have happy hour everyday in the lounge and that was...More

Date of stay: December 2018
Thank johnbK391ZI
Response from Nerissa M, Guest Relations Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 2 weeks ago

Hi johnbK391ZI, We are indeed grateful that you find our place excellent and comfortable. On the other hand, we will also reach out to the restaurant and discuss some improvement and more options being served to our guests. I am very pleased to know that...More

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About
Description
Focus on the destination in a whole new way at The Grand River Hotel, an Ascend Hotel Collection ® Member in Grand Rapids, MI near Van Andel Arena. Our boutique Grand Rapids hotel is less than two miles from the More heart of downtown near U.S. Route 131, making it easy to find the true local flavor you crave at attractions like: DeltaPlex Fifth Third Ballpark Art Van Sports Complex Frederik Meijer Gardens & Sculpture Park Gerald R. Ford Museum The Gerald R. Ford International Airport is about 20 minutes away. Let the destination reach you at The Grand River Hotel, an Ascend Hotel Collection Member. Grand Rapids hotels like ours connect you to the places, moments and experiences that make each destination special. Book now! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair access
Beachfront
Breakfast included
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Number of rooms
162
Price range
US$97 - US$173 (Based on Average Rates for a Standard Room)
Formerly known as
Riverfront Hotel Grand Rapids
Also Known As
Radisson Grand Rapids
,
Grand Rapids Radisson
Location
United States > Michigan > Kent County > Grand Rapids
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Number of rooms
162
Price range
US$97 - US$173 (Based on Average Rates for a Standard Room)
Formerly known as
Riverfront Hotel Grand Rapids
Also Known As
Radisson Grand Rapids
,
Grand Rapids Radisson
Location
United States > Michigan > Kent County > Grand Rapids
Photos
Traveller (32)
Room & Suite (39)
Dining (10)
Pool & Beach (7)
Business Centre & Event Rooms (7)
Nearby
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Nearby AttractionsSee all 171 nearby attractions
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Questions & Answers
Ask a question
Keaton M
3 October 2017|
AnswerShow all 4 answers
Response from 305raphaell | Reviewed this property |
They do offer a shuttle but I would call the hotel and ask. I am sure they would get you there but you just might have to Uber back. Thank Utah.
0
Votes
Carolyn L
27 June 2017|
AnswerShow all 3 answers
Response from ddej0ng | Property representative |
No, I am sorry, we are not pet friendly.
0
Votes
StacieD313
18 April 2017|
Answer
Response from ddej0ng | Property representative |
Our renovations are very minimal now, just fine detail touches that guests do not even experience. All rooms have been renovated and are ready for you!
0
Votes
Room Tips
"Ask for a river veiw."
johnbK391ZI
2 weeks ago
Read review
"Elevator is very small and slow. Some rooms face the river and others the parking lot/highway."
TRNFA
11 Dec 2018
Read review
"River view rooms were very nice."
Mobile17138625780
10 Nov 2018
Read review
"rooms away from the freeway!"
Traveler2504
25 Oct 2018
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