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Holiday Inn Grand Rapids - Airport

Booking.comUS$115*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Grand Rapids - Airport
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193 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Grand Rapids - Airport
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Showing 192: English reviews
Reviewed 25 May 2015 via mobile

I went to the hotel on March 13. Checked in after 1030. the ladies at the front desk were very nice especially the lady who name I believe was Meg did all she could to help me. The room I was in was on the second floor and was very loud I called downstairs and the lady I believe Andrea...

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Helpful?
Thank Keyosha
IHGCare, Guest Relations Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Dear Keyosha, Thank you for sharing your thoughts about your recent stay. We are glad that you had a wonderful first stay at our hotel however, we are truly sorry for not being able to deliver the same experience on your second stay. We apologize for failing to meet your expectations regarding the service level of our staff and regret...

Minneapolis, Minnesota, United States
Reviewed 12 May 2015

I booked this hotel because it had great online reviews, but once we arrived it was a different story. The room was clean and there were no problems there. The hotel was fairly quiet, as to be expected from thin hotel walls. I had a slight issue from the staff, who made me feel like I was not welcome to...

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Helpful?
Thank Vienna L
IHGCare, Guest Relations Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Dear Vienna L, Thank you for being our guest and for taking the time to write your review. We are delighted that you found our rooms well. On the other hand, we're sorry for the negative experience with regards to your breakfast package and if the for the service level provide by hotel staff was below average. Rest assured, your...

Dearborn, Michigan
Reviewed 6 May 2015

When we first checked in we were told to park around the back where it would be much easier for us, so we did. Upon moving our luggage into the room it smelled like someone had been smoking in the room all day. I notified the front desk and with no apologies they gave us a new room which was...

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Helpful?
Thank Joe L
JLawn, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Thank you for taking time to review our hotel on trip advisor. I most certainly understand the frustration that you must be feeling based on this account of your stay. Our goal is to exceed our guests expectations in every way, on every stay and it appears that we fell short on this visit. I think we can both agree...

Tampa, Florida
Reviewed 29 April 2015

Very Nice and clean, Check in was very fast and with a smile, rooms were very clean and well stocked with toiletry. Bed was very comfy and room was spacious. Employee were very attentive to your needs and also will to answer any questions. All around the hotel are numerous restaurants within a few mins. drive. Every close to pretty...

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Helpful?
Thank Damian C
JLawn, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Happy to hear that we were a "pleasant" surprise. Hopefully we can surprise you on your next booking as well. Thank you for the review.

Angola, Indiana
Reviewed 12 April 2015

My stay at this Holiday Inn was hands down the best so far. The ladies at the front desk were more than accommodating to my needs. They went above and beyond to get me a room with a good view and quiet neighbors. The Room itself was very clean, beautifully designed and all around comforting.

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Helpful?
Thank Phillip G
JLawn, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Thank you for the review. I am glad to hear you were thrilled with our front desk staff!

Minneapolis, Minnesota
Reviewed 4 March 2015 via mobile

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1Thank Phoenix A
IHGCare, Guest Relations Manager at Holiday Inn Grand Rapids - Airport, responded to this review

San Diego, California
Reviewed 4 March 2015

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2Thank Timothy B
JLawn, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Traverse City, Michigan
Reviewed 10 February 2015

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Thank Sean D
Reviewed 24 December 2014

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1Thank rjmoreira
Reviewed 23 December 2014

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Helpful?
Thank lakelovinglady

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Holiday Inn Grand Rapids, where business and leisure travelers receive award winning service at the cleanest hotel in the area. You'll find comfort and modern luxury at one of the most convenient locations in Grand Rapids. Exceptional hospitality and excitement are waiting for you here. We are located just minutes from downtown and situated only 3 miles from Gerald R Ford International airport, we are the perfect place to get a great night's rest. ... more   less 

Additional Information about Holiday Inn Grand Rapids - Airport

Address: 3063 Lake Eastbrook Blvd SE, Grand Rapids, MI 49512-1853
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: £79 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Rapids - Airport 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Grand Rapids - Airport Hotel Kentwood
Holiday Inn Kentwood
Kentwood Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Grand Rapids - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the south side of the building.”
moparallen, 17 Jan 2017 | Read review
“I had a room on top floor facing south. It was quiet.”
WallyD943, 19 Aug 2016 | Read review
“All rooms are pretty quiet. Sheets were SO soft!”
MargaretB1, 20 Apr 2016 | Read review
“Eat outside”
Chaitu2014, 10 Nov 2015 | Read review
“For a quite room take a top floor to the rear of the facility.”
756reginaldh, 21 Jul 2015 | Read review
5 of 5
Booking.com
US$115* /night
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HotelQuicklyUS$154
Expedia.comUS$115
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Prices are for 1 room, 2 adults
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