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Amway Grand Plaza, Curio Collection by Hilton

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1,341 Reviews from our TripAdvisor Community

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Showing 1,314: English reviews
Indianapolis, Indiana
Reviewed yesterday NEWvia mobile

This hotel is absolutely beautiful it's like stepping back in time. There are beautiful chandeliers in the foyer and multiple ballrooms with intricate carvings gold leaf and stunning columns it's a great place for any event or just to spend a few days while visiting the city of Grand Rapids The rooms were clean very spacious and the staff was...

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Helpful?
Thank ARH400
Sarnia, Canada
Reviewed yesterday NEW

We stayed here for a gymnastics competition. The location to the competition site, to beauitful down town, the river and highway were all very convenient. Food options excellent. Hotel is magnificently beautiful and pool area is clean, comfortable and stylish.

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Thank brendacY1025MJ
St. Clair Shores, United States
Reviewed yesterday NEW

This hotel is absolutely gorgeous! The room was large and felt so luxurious. We felt the beds were very comfortable. The icing on the cake was their Christmas decorations, outstanding! We appreciated the connected walkway from the parking garage to the hotel was most welcome in the cold weather.

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Thank carlaw560
Northville, Michigan
Reviewed 2 days ago NEW

This was one of several stays at the Amway Grand and as always we were not disappointed. Check in was quick and easy and the young man at the counter remembered talking to me a couple of days prior. We upgraded to a junior suite for a minimal up charge and glad we did. The room was on the third...

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Thank tantibaci
Saint Paul, Minnesota
Reviewed 2 days ago NEW

Stayed at the Amway Grand in Grand Rapids for a conference. Very helpful staff; rooms well appointed and maintained. Near to the Convention Center as well as several downtown eating locations. Very much enjoyed my stay.

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Thank Kevin E
Reviewed 3 days ago NEW

I only had one evening at the Grand Plaza, but it was a great short stay. The hotel was beautifully decorated for the holidays, and though it was very busy with a couple of different conferences happening both on and off site, the staff were efficient, helpful and friendly. I was given an upgraded room for free, check-in was smooth...

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Thank MichiganderAbroad
Traverse City, Michigan
Reviewed 3 days ago NEWvia mobile

First time we stayed here as we are usually st the JW. Had a great time and the hotel was so beautiful decked out for Christmas ! The large Christmas trees made a great back drop for family pictures. Our room included brunch which was very good.

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Thank Cindy G
Oxford, Michigan
Reviewed 4 days ago NEW

We travelled to the Amway Grand for my daughters gymnastics meet and a girls weekend. When I arrived, I was in line to check in. When I was next, all employees left the check in counter and I waited another 15 minutes for someone to check me in. I understand it was a very busy weekend for them, but..... They...

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Helpful?
Thank Lucky518
Tracy356, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review

Dear Lucky518- We're so sorry to hear about the issues you experienced. Would you please send us a direct message with your name, room number and contact information so we could discuss this with you further? We would like to apologize in person and get more information to determine where the breakdown happened to learn from and make sure this...

Detroit, Michigan
Reviewed 6 days ago NEWvia mobile

This hotel is old and low on customer service. It is ridiculous that at check in there is a 30 to 40 minute wait in line. This is not how a traveler wants to spend their valuable time. Once we did check in, we were given a handicap room with few toiletries. The elevator took 30 minutes to get down...

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Helpful?
Thank JD12347
Tracy356, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review

Dear JD12347- We're sorry to hear of your disappointment with your recent stay. We strive to provide every guest with a wonderful experience and our staff goes over and above wherever possible to make this happen. Would you mind sending us a direct message with what toiletries were missing in your room and what elevator seemed to take so long...

Lansing, Michigan
Reviewed 6 days ago NEW

My husband and I stayed at the Amway Grand for our Anniversary - so nice! The lobby was clean and check-in was a breeze. We enjoyed our room very much; the furniture was dated but well maintained. We had a nice large room with a sitting area and separate entry way. The location of this hotel is amazing too! Walking...

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Helpful?
Thank MRR48917

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 

Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: £179 - £235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Orbitz, Odigeo, Travelocity, Priceline and Jetsetter so you can book your Amway Grand Plaza, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Hotel Style:
#1 Green Hotel in Grand Rapids
#2 Spa Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Amway Grand Plaza, Curio Collection by Hilton staff and other travellers.
16 questions
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soo, mi
6 months ago
Michigan, United States
Melvindale, Michigan
Highland, Michigan
2 months ago

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Questions? Get answers from Amway Grand Plaza, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“new tower - all higher rooms are good views”
 of 5 bubbles 11PeterS, 22 Nov 2016 | Read review
“River View King is large with awesome corner window views”
 of 5 bubbles StCroix01, 20 Nov 2016 | Read review
“Demand a room in the new tower.”
 of 5 bubbles birzer67, 20 Nov 2016 | Read review
“not worth price”
 of 5 bubbles rdaven_13, 19 Nov 2016 | Read review
“Get a tower room with a view!”
 of 5 bubbles tomasw718, 14 Nov 2016 | Read review
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