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All reviewsthe pearl street grillford museumroad noisewithin walking distancepublic museumacross the riversmall bathroombars and restaurantslobby barconvenient locationart prizeroom was clean and comfortablepool and hot tubwould definitely stay here againvan andel arenabathroom doorpillows
Stayed for the weekend while doing brewery tours. Free parking was the main attraction for me. Saves you at least $15/day. Also, the rates were good compared to the other area hotels. The place was undergoing some renovations, which was mainly a pain having 1...More
My husband and I needed a getaway. While we were in the area he wanted to try the breweries. This location was perfect. It was a short drive to everything. Many places were within walking distance but with all the beggers on every corner, or...More
1 Thank Tammy C
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 31 August 2017
Thank you for your wonderful post! I'm so happy to hear that you enjoyed your experience at the Holiday Inn Grand Rapids Downtown and that our staff took such good care of you. We hope you'll visit us again the next time you're in...More
This hotel is a bit dated, but it was more than adequate for our getaway to downtown stay. The employees at the front desk could not have been better or more accommodating...even thought it was obvious they were very busy. Overall, our room was clean,...More
The rooms are overpriced, but likely paying for the location. Breakfast at the Holiday Inn Grand Rapids was a complete disaster. After being told it would be 10 minutes we watched over 20 people leave the area. After 30 minutes we asked when our table...More
Response from IHGService, Guest Relations Manager at Holiday Inn Grand Rapids DowntownResponded 1 week ago
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. It is good to know that you found our location to be convenient.
I am sorry for not meeting your expectations when it comes to customer service delivered....More
The hotel has seen better days - it is now a little tired, with for example, big plasticky phones in all the rooms. It is also by a very busy road that can be noisy. That said, the location is good for the centre of...More