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Holiday Inn Grand Rapids Downtown

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Holiday Inn Grand Rapids Downtown
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441 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Grand Rapids Downtown
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Showing 435: English reviews
Wake Forest, North Carolina, United States
Reviewed 10 August 2013

I wasn't originally booked to stay at this location but due to a problem with another hotel I had to find last minute accommodations and room was available. The parking lot in the front is very small but plenty of space in the back. The location is just a block from the GR river and walking distance to downtown, Ford...

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Thank Steven T
Heather E, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Steven T, Thank you for posting your comments on TripAdvisor. Grand Rapids has a uniquely vibrant downtown, is nearby to Lake Michigan beaches, and don't forget the many cultural and special events available year round. We know that many travelers like to have a quick and easy breakfast in the morning. We provide a full cooked to order breakfast option...

Reviewed 9 August 2013

My uncle is given points to stay in hotels across the country as platinum member and he decided to give them to my family for staying here for our vacation. They quoted him a rate $139 for 2 nights stay. When we arrived at the hotel we gave the woman at the desk (Ashley) our uncles name for our room....

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1Thank Natashakalabasha
Heather E, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Natasha, I am disappointed to hear of your experience at our hotel. With a review of your reservation information I am able to confirm that your stay was originally booked at a different property. Every effort was made with our corporate and local hotel teams to transition your reservations to our hotel with the least amount of difficulty for you....

Avihail
Reviewed 6 August 2013 via mobile

Booked a room for 2. Got a room with one small bed. Front desk was kind enough to replace it with a two (small) bed roon. However, the room was just few feet from the highway. Truck & car passing noise dominated our night. For that price, there are much better hotels in town. Will never return here.

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Thank Rnoray
Ellen M, General Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Rnoray, I was disappointed to learn that your stay was not as you expected. I do apologize that your sleep was disturbed by traffic noise near the hotel. Our location is typically a great advantage to our guests, but occasionally it can be a challenge as in your experience. Please know that your comments are taken seriously. Our ownership is...

Saginaw
Reviewed 3 August 2013

From the minute we checked in we continued to run into employees that were friendly, informative, willing to answer questions for out-of-towners and happy! It was a nice change from other hotel staff we usually find. The location for this hotel is great for just about anything in/near downtown. There are excellent restaurants close by and plenty of things to...

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Thank Ryan P
Ellen M, General Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Ryan P, Your review brought a smile to many faces on our staff! There is nothing better than hearing/seeing direct from a guest how we impacted their experience in our great city. Your kind words remind us to provide that service to each and every guest on a consistent basis. Thank you for reminding us that being great ambassadors for...

Pittsburgh, Pennsylvania
Reviewed 31 July 2013

Great location - next to public museum and Gerald R Ford museum. Walking distance to downtown attractions, restaurants, brewpubs (which was the main focus of our visit to Grand Rapids). Loved the location, free parking, and breakfast. I had the eggs benedict.

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Thank Tiki63
Ellen M, General Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Tiki63, Thank you so much for your review! Grand Rapids recently won "Beer City USA" so you certainly selected a great place to experience beer. We proudly feature all local mircobrews on our draft system. You might want to visit Experience Grand Rapids' website - www.experiencegrandrapids.com. They will have all the events that include beer. Each year there seems to...

Surprise, Arizona
Reviewed 25 July 2013 via mobile

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Thank Paul B
Heather E, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

London, United Kingdom
Reviewed 12 July 2013

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Thank Gordonl
Chicago, Illinois
Reviewed 10 July 2013

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1Thank Lettie d
Ellen M, General Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Carrboro, North Carolina
Reviewed 8 July 2013 via mobile

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Thank Cherreal07
Ellen M, General Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Grand Rapids, Michigan
Reviewed 8 July 2013

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Thank kikikarpus
Ellen M, General Manager at Holiday Inn Grand Rapids Downtown, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access. ... more   less 

Additional Information about Holiday Inn Grand Rapids Downtown

Address: 310 Pearl St NW, US 131 and Pearl Street, Grand Rapids, MI 49504-5314
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: £127 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Rapids Downtown 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Travelocity, Priceline, HotelsClick, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Holiday Inn Grand Rapids Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Days Inn Grand Rapids
Grand Rapids Days Inn
Hotel Style:
#3 Green Hotel in Grand Rapids
#16 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Grand Rapids Downtown staff and other travellers.
5 questions
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soo, mi
11 months ago
Clinton, Arkansas
2 months ago
Poole, United Kingdom
4 months ago

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Questions? Get answers from Holiday Inn Grand Rapids Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid freeway noise.”
 of 5 bubbles TomD145, 16 Feb 2017 | Read review
“Room 501 is near the end, close to the stairs, and quite. No view though”
 of 5 bubbles Analyst1953, 31 Jan 2017 | Read review
“The higher floor you get, the better view of the city.”
 of 5 bubbles blamertroy, 7 Dec 2016 | Read review
“Avoid rooms that overlook the highway. Very busy during Art Prize so make reservations early.”
 of 5 bubbles Heretic42, 20 Nov 2016 | Read review
“Lowered number rooms are further from the interstate but not enough to make a huge noise difference.”
 of 5 bubbles charliethepirate, 23 Oct 2016 | Read review
5 of 5