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Courtyard Grand Rapids Airport

107 reviews
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Traveller (14)
Room & Suite (5)
Overview
  • Excellent57%
  • Very good23%
  • Average5%
  • Poor14%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Courtyard Grand Rapids Airport
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Reviews (107)Write a Review
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LanguageEnglish
59
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6
16
1
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All reviewsstarbucks coffeebrussel sproutswalls are a bit thinstayed herefront desktypical courtyardcourtyard marriottthe hotel managersink areastores and restaurantsstaying at this hotelup to dategrand rapids airportthe hotel is cleanhome away from homeworkout roombusiness trip
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1 - 5 of 107 reviews
Reviewed 1 week ago

From the moment we arrived we were greeted in a professional and very friendly manner! We were unloading our car (after a very stressful trip due to weather/snow, white outs, slippery roads, etc.) and I was concerned about leaving my car under the covered entrance....More

1  Thank Lynn Z
Response from Allison B, Front Office Manager at Courtyard Grand Rapids AirportResponded 5 days ago

Good Morning Lynn Z., First off thank you so much for filling out a TripAdvisor review. Also thank you for all of your kind words about our property, we really strive to give each and every guest an at home experience while staying at our...More

Reviewed 2 weeks ago

The staff at this hotel is warm and friendly, and that means a lot when the temps are below freezing! I stay for business and they anticipate my every need. The rooms are always clean and comfortable. The new brussel sprouts at the bistro are...More

1  Thank bmferg03
Response from Allison B, Front Office Manager at Courtyard Grand Rapids AirportResponded 1 week ago

Good Afternoon bmferg03, Thank you for completing a TripAdvisor review! We pride ourselves in being a home away from home for our guests and I really appreciate that you have recognized that as well. The new Bistro has definitely been something we are all very...More

Reviewed 4 weeks ago

This is my second time staying at the Courtyard in Grand Rapids. Both times were a bad experience. The "Bistro" is always closed. The staff is not helpful. It's an ok place to stay in a pinch, but I would not recommend.More

Thank Adam C
Response from Allison B, Front Office Manager at Courtyard Grand Rapids AirportResponded 4 weeks ago

Good Evening Adam C., Thank you for filling out a TripAdvisor review. I am very sorry to hear that we were unable to meet your satisfaction during both of your stays with us. Unfortunately our Bistro, for dinner, is only open Sunday thru Thursday nights....More

A TripAdvisor Member
31
Reviewed 4 weeks ago via mobile

Allison at the front desk was super helpful! She checked us in quickly and gave us great restaurant recommendations throughout our stay. We requested an early check in and Allison made sure we could get into our room when we requested. Starbucks coffee was a...More

1  Thank A TripAdvisor Member
Response from Allison B, Front Office Manager at Courtyard Grand Rapids AirportResponded 4 weeks ago

Good Afternoon, Thank you for completing a TripAdvisor review! I am very glad to hear I was able to make your stay more enjoyable for you. When you travel to Grand Rapids in the future I hope you choose to stay with us again.

Reviewed 5 weeks ago

Overall, good stay. Matt was very good at the bar, in terms of area knowledge, food selection and prep. I enjoyed that part, except they, accidentally, billed the meal to the room--company likes it to be separate--I worked that out. The water, for this time...More

1  Thank debert70
Response from Allison B, Front Office Manager at Courtyard Grand Rapids AirportResponded 4 weeks ago

Good Afternoon debert70, Thank you for completing a TripAdvisor review. We really appreciate all your feedback on our property. Matt is a really great asset to the evening bistro, we are lucky to have him! Next time you are in Grand Rapids we hope to...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Multilingual Staff
Airport Transportation
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$118 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Grand Rapids
#8 Romantic Hotel in Grand Rapids
#13 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Grand Rapids
#8 Romantic Hotel in Grand Rapids
#13 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (5)
Questions & Answers
Ask a question
JTJones
17 July 2017|
AnswerShow all 4 answers
Response from Allison B | Property representative |
We do have a full service bistro at our property. Sunday through Thursday the bistro is open for dinner from 5-10pm. Monday through Friday we have breakfast available 6:30-9:30am, and Saturday and Sunday breakfast is... More
0
Votes
LegacyLady
13 May 2015|
Answer
Response from Kyle H | Property representative |
Good afternoon! Thank you for the question. We are located only two miles to the east of woodland mall. We are located almost directly on the corner of 28th street and Patterson Ave. If you have any additional questions... More
0
Votes
Room Tips
"I'll bet any room is great! But only stayed in one on the second floor."
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"The rooms on the back side of the hotel overlook trees and a lovely creek."
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"second floor on back side it probably best. I like the first floor, though. I was on the first floor, near..."
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"Our room was on the north side of the hotel away from 28th St. traffic noise."
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