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Courtyard Grand Rapids Airport

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Traveller (14)
Room & Suite (5)
Dining (1)
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Overview
  • Excellent56%
  • Very good22%
  • Average6%
  • Poor15%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
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61
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LanguageEnglish
61
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All reviewsstarbucks coffeewalls are a bit thinstayed herefront desktypical courtyardcourtyard marriottthe hotel managersink areastores and restaurantsevery staff memberstaying at this hotelup to dategrand rapids airportthe hotel is cleanworkout roomhome away from homebusiness trip
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1 - 5 of 111 reviews
Reviewed 2 weeks ago via mobile

My husband and I stayed here with our nephews this weekend and we had an exceptional stay! Michael warmly greeted us at the front desk and told us all about the special amenities the hotel had to offer including Starbucks in the morning. The General...More

Thank KRaffoul
Reviewed 9 April 2018

We stayed for one night for a volleyball tournament. The staff was very helpful, and friendly. But, our room was not as comfortable as it could have been. We travel a lot for sports. My complaint with the room was that the temperature was not...More

Thank Kristen92
Response from Mandi K, Front Office Manager at Courtyard Grand Rapids AirportResponded 10 April 2018

Hello Kristen92, I am sorry to hear that your stay was not as enjoyable as it could have been. I do thank you for taking the time to write this survey though, I will make sure to pass this along to my staff as a...More

Reviewed 15 March 2018

We had a group trip and I would stay here anytime I am in Grand Rapids!! We stayed twice in a 2 week period and drove an extra 30 mins to our event just to say at this hotel!! the Staff is one of the...More

Thank davidcF524KP
Reviewed 1 March 2018 via mobile

I stay at Marriott brand hotels as a rule because I enjoy consistent experience and customer service. This Courtyard was disappointing - customer service was hard to come by. On the positive side: the room was great. So, if you need a nice place to...More

Thank shewholoves2travel
Response from Allison B, Front Office Manager at Courtyard Grand Rapids AirportResponded 2 March 2018

Good Afternoon shewholoves2travel, I am sorry to hear that your stay was not as enjoyable as other Marriott brand hotels. I do thank you for taking the time to write this survey though, I will make sure to pass this along to my staff as...More

Reviewed 15 February 2018

From the moment we arrived we were greeted in a professional and very friendly manner! We were unloading our car (after a very stressful trip due to weather/snow, white outs, slippery roads, etc.) and I was concerned about leaving my car under the covered entrance....More

1  Thank Lynn Z
Response from Allison B, Front Office Manager at Courtyard Grand Rapids AirportResponded 17 February 2018

Good Morning Lynn Z., First off thank you so much for filling out a TripAdvisor review. Also thank you for all of your kind words about our property, we really strive to give each and every guest an at home experience while staying at our...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Multilingual Staff
Airport Transportation
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$121 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Grand Rapids
#8 Romantic Hotel in Grand Rapids
#13 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Grand Rapids
#8 Romantic Hotel in Grand Rapids
#13 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (5)
Dining (1)
Questions & Answers
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JTJones
17 July 2017|
AnswerShow all 4 answers
Response from Allison B | Property representative |
We do have a full service bistro at our property. Sunday through Thursday the bistro is open for dinner from 5-10pm. Monday through Friday we have breakfast available 6:30-9:30am, and Saturday and Sunday breakfast is... More
0
Votes
LegacyLady
13 May 2015|
Answer
Response from Kyle H | Property representative |
Good afternoon! Thank you for the question. We are located only two miles to the east of woodland mall. We are located almost directly on the corner of 28th street and Patterson Ave. If you have any additional questions... More
0
Votes
Room Tips
"The rooms in many different areas were great!"
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"I'll bet any room is great! But only stayed in one on the second floor."
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"The rooms on the back side of the hotel overlook trees and a lovely creek."
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"second floor on back side it probably best. I like the first floor, though. I was on the first floor, near..."
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